Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.58

4.6 Rating 1,909 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed an order for a knife set as ve just got a flat. I am currently out of work so money is tight. This is a great price for the item and quality etc is great. I did have an issue receiving my order as the courier delivered this to the wrong address. I contacted the company and they were very fast and helpful. They sent out a replacement and I received this within 2 days. The communication was 10 / 10. Despite the delivery issue I would definitely recommend and use the company again.”

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Posted 2 years ago

“Quality and great service”

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Posted 2 years ago

“Great website, easy purchase process and fast delivery. Thank you”

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Posted 2 years ago

“Really good useful serrated knives. Love the colours”

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Posted 2 years ago

“There are only 18 containers in this pack of supposedly 36, the pictures are particularly deceiving. Don’t be fooled into buying these, a total rip off. I contacted customer service but have received no reply.”

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Posted 2 years ago

“Good prices and good service. Recommended.”

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Posted 2 years ago

“Excellent build quality. Really sharp and looks cool. Came well packaged and protected. Quick delivery. Great price too.”

Koch & Köchin 5 star review on 25th October 2023

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Posted 2 years ago

“You can always trust the best 😎”

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Posted 2 years ago

“Happy”

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Posted 2 years ago

“Great knife set with Lazy Susan. Super happy with the service.”

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Posted 2 years ago

“Item was received with a missing part. I didn't like the way it was initially dealt with but we came to an agreement in the end. The communication was good throughout.”

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Posted 2 years ago

“Great service delivered promptly and the skillets are great”

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Posted 2 years ago

“I never received it”

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Posted 2 years ago

“very pleased with my knife set, good quality item”

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Posted 2 years ago

“Purchased a Victorinox Fibrox Chef's Knife - 15cm at the best price I could find. Delivery fast & efficient. I would definitely buy from K&K again.”

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Posted 2 years ago

“Perfect and best knifes Ever”

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Posted 2 years ago

“Item arrived promptly and as described. Very pleased with service provided.”

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Posted 2 years ago

“Excellent product with fast efficient service. Thank you.”

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Posted 2 years ago

“Nice looking and very sharp I dont know how they will hold in the long run but will see”

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Posted 2 years ago

“Very pleased with the service but part of the base was missing... very disappointed with that mistake”

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Posted 2 years ago

Koch & Köchin is rated 4.6 based on 1,909 reviews