Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.58

4.6 Rating 1,909 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pocket knife to replace an old one. I'm sure it will last just as long.....and a pair of scissors that actually works”

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Posted 2 years ago

“Excellent product and service.”

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Posted 2 years ago

“Still waiting for acknowledgement of my message letting you know I’m missing the silicone cap from my nutmeg grater”

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Posted 2 years ago

“Lovely set of knives. A good selection with a scissors and sharpener. All are fitted into a knife block for easy storage. They look good on my work and several people have commented on how smart they are.”

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Posted 2 years ago

“Item arrived on time.”

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Posted 2 years ago

“Very quick service & would use again”

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Posted 2 years ago

“Exactly what I needed and fast delivery.”

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Posted 2 years ago

“Good quality, need sharpening after use!”

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Posted 2 years ago

“Ordering easy. With good delivery time”

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Posted 2 years ago

“Excellent surface finish and good design makes this two piece item a versatile and necessary cooking item.”

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Posted 2 years ago

“This is a Christmas gift so not actually used but the quality of the knives look very good. The website is easy to use and delivery was very quick”

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Posted 2 years ago

“I am really happy with them I am now looking for some saucepans in the same are you able to help me out”

Koch & Köchin 5 star review on 26th November 2023

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Posted 2 years ago

“Had a small issue with my order, customer service from Cherri was fantastic in getting a replacement sorted in a timely manner with communication at every stage”

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Posted 2 years ago

“Excellent service. Arrived two days after otdering. In a box lovely knife Great price cheaper than a lot of shops Would highly recommend”

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Posted 2 years ago

“Fast dispatch of good quality item. Will recommend and will consider buying from them again.”

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Posted 2 years ago

“I was looking for a specific kitchen implement and found it at Koch and Kochin . Easy to order and the delivery service was quick! Heartily recommend to customers”

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Posted 2 years ago

“Fast delivery, great product thanks”

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Posted 2 years ago

“Quick delivery, professional product.”

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Posted 2 years ago

“Competitive prices with great service”

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Posted 2 years ago

“Service for my online order was very quick and effective.”

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Posted 2 years ago

Koch & Köchin is rated 4.6 based on 1,909 reviews