Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.58

4.6 Rating 1,909 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

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“I still have not received my order”

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Posted 2 years ago

“You had just what I wanted at a reasonable price, and it arrived quickly.”

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Posted 2 years ago

“Excellent service from Koch and Kochin. Shipping was fast and efficient and the Victorinox Alox 1 is a wonderful product at a more than reasonable price. The quality of this knife is second to none and you won't be disappointed. A very happy customer 😁”

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Posted 2 years ago

“Over priced same one bay £1.25”

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Posted 2 years ago

“Product was a really good price and arrived in good time. Would recommend.”

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Posted 2 years ago

“All very good. Review given on earlier email.”

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Posted 2 years ago

“Ordering was straightforward. The product just what we wanted. It arrived in good time.”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“The knife arrived in open packaging in a house with children. This is completely unacceptable - the reason given was because the knife was posted “fro the warehouse’. I was completely shocked upon seeing a higher blade open on the floor. Customer service was very poor after the event and the lady didn’t seem to care at all regarding the situation.”

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Posted 2 years ago

“Very happy about my order”

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Posted 2 years ago

“It's a nice set, just like on the picture. Delivery on time. I'm satisfied and recommend this product.”

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Posted 2 years ago

“Excellent quality, fast delivery and I'm delighted with the multi tool .”

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Posted 2 years ago

“Great price and quick dispatch.”

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Posted 2 years ago

“Great communication between yourself and the customer. Very fast service and the use of Apple pay is a bonus. It makes entering personal details a lot easier and quicker. Would definitely use you again.”

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Posted 2 years ago

“I ordered some nail clippers. I was very pleased. They were up to the standard one would expect from Switzerland. Thank you.”

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Posted 2 years ago

“On time… top quality 🙏🏻”

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Posted 2 years ago

“Absolutely amazing pans well worth the money”

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Posted 2 years ago

“Just what I was looking for at a great price. Easy ordering & prompt delivery - thankyou!”

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Posted 2 years ago

“Easy to navigate and find exactly what I wanted. Payment and delivery was straight forward. Also delivery was as advised and quick”

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Posted 2 years ago

“We received our order promptly,opening the box we found the item to be broken. On informing the seller we seem to be the ones to prove the problem by being asked to provide photographic evidence to get them to provide a return label! The one star is given for the delivery.”

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Posted 2 years ago

Koch & Köchin is rated 4.6 based on 1,909 reviews