Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.58

4.6 Rating 1,909 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

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“Good service with no issues.”

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Posted 2 years ago

“Great quality for price.”

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Posted 2 years ago

“Great service, products and price. Will definitely return and would recommend. Thank you.”

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Posted 2 years ago

“thank you i got all i odered”

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Posted 2 years ago

“I took it back to the post office as I never ordered anything from you”

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Posted 2 years ago

“Please review and update your delivery policy as sharp knives can be used as weapons. My delivery was left outside my door and although I know you are not the delivery company, you do have a responsibility for the item until it is safely passed on to the customer. When you change your policy please reach out to me and I will change my rating.”

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Posted 2 years ago

“The pocket knife was exactly as advertised and of good quality. I'm very happy with it”

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Posted 2 years ago

“It's what it is - a swiss army knife!”

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Posted 2 years ago

“A great choice of colours and delivered rapidly and safely. Excellent service.”

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Posted 2 years ago

“Good price and service.”

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Posted 2 years ago

“This review is entirely due to the delivery experience. The packaging of the chef knife was completely inappropriate - just a thin plastic covering, which the point of the blade had broken through and was sticking out from. The delivery of the knife was held up by at least a week at the local Royal Mail delivery office because it was unsafe to be delivered onwards to us. Staff at Royal Mail provided additional packaging to the product before delivering it to us. Not only was this dangerous, but the point of the blade was also damaged, it had slightly bent. The original packaging actually had some blood on it, presumably from handlers of the package before it had been re-secured. I have made this comment already directly to the company and received no response. Incredibly irresponsible, would not recommend.”

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Posted 2 years ago

“Great service Will be using again”

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Posted 2 years ago

“Bought Koch-Chemie P1.03 Green Finish Polish to finish off a detail I was completing and although the products are priced very fairly I honestly didn't expect too much from an £18 bottle of finishing polish and I was right although to be fair this was by machine application....too much throw, the product was all over the rest of the vehicle!! initially, I thought I'd overused the product but no it's simply not for use with a rotary polisher, maybe a good hand application polish but it's not for me so on that note I wouldn't buy it again. Like every other manufacturer of detailing products sadly you have to buy a few frogs before you get a prince and this will never be a prince.”

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Posted 2 years ago

“Well packaged and delivered . Item is a gift for my adult Grandson he is very pleased with quality.”

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Posted 2 years ago

“Order turned up on day, but was missing one item. Contacted vendor and they immediately sent missing item. Excellent customer service”

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Posted 2 years ago

“100% ***** Five Stars”

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Posted 2 years ago

“Nice pans. Can recommend these. Good value (so far; can tell more about durability in 2 years).”

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Posted 2 years ago

“Very efficient in getting the items out to me quick”

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Posted 2 years ago

“Great knives”

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Posted 2 years ago

“Received in good time with clear instructions of how to look after. I have not used yet but am hoping all will be well!”

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Posted 2 years ago

Koch & Köchin is rated 4.6 based on 1,909 reviews