Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.58

4.6 Rating 1,909 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought as a gift. But I can confirm that it arrived on time and was well packaged up.”

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Posted 3 years ago

“Great products delivered promptly Great choice of goods Easy to use”

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Posted 3 years ago

“I never received my order.”

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Posted 3 years ago

“Timely delivery and the package was in perfect condition. Thank you!”

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Posted 3 years ago

“I can’t rate the knife as of yet as it’s a Christmas present, but I was disappointed in the way in which the knife was delivered…..not boxed,no point protection on the knife and just wrapped in bubble wrap.”

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Posted 3 years ago

“First order didn’t arrive, replacement item came without Christmas gift receipt and box is marked and torn. Looks used and looks awful giving this to someone for a gift. Ordered 30th November finally got poor condition item on 15th December. Order elsewhere”

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Posted 3 years ago

“Thank you K&K. A few minutes after placing my order I realised the delivery address was wrong (previous home), I quickly wrote to you and you delivered it to the right address, Thank you. Joseph. Xx”

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Posted 3 years ago

“Good prices and excellent choice. Well packaged and fast delivery. Items were a gift and I am sure they will live up to expectations.”

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Posted 3 years ago

“Perfect just as described”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Delivery was very swift. The item is a Christmas present, so i will review it when it is used.”

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Posted 3 years ago

“Easy ordering and prompt delivery”

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Posted 3 years ago

“Bought a set of Wusthof knives and a case. Best price around and couldn’t fault the service with rapid delivery. I would definitely recommend K&K.”

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Posted 3 years ago

“Ordered a gift, and the service was fast and had no issues. Good prices and the site is great :-)”

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Posted 3 years ago

“Beautiful pieces. GOOD QUALITY. very very fast delivery I'm very please i got them from your company thanks so much xcelent price merry xmas to you all”

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Posted 3 years ago

“Great company fast delivery good quality many thanks”

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Posted 3 years ago

“Item still not received and limited shipping tracking available to understand estimated delivery date”

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Posted 3 years ago

“Easy to use website. Goods arrived promptly. Good communication.”

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Posted 3 years ago

“Easy to order & great quality product. Texts kept me informed as to shipping status & it arrived sooner than expected.”

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Posted 3 years ago

“Easy to order and fast delivery thankyou”

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Posted 3 years ago

Koch & Köchin is rated 4.6 based on 1,909 reviews