Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.58

4.6 Rating 1,909 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

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“Haven’t even received my order !!!!”

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Posted 3 years ago

“Competitive prices and very quick delivery. Thanks.”

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Posted 3 years ago

“Koch & Kochin did exactly what I was looking for. Shipping cost was really fair for shipping to USA and took less time than I thought it would.”

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Posted 3 years ago

“Packaging was poor for waight of items, skillet came with box torn open and instruction leaflet missing. Delivery personnel need to take care of their parcels better”

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Posted 3 years ago

“I was sent a red knife with fish em lem and had pId and ordered blue jelly very deeply disappointed have no lo Al post office cannot return it am disabled many serious health problems”

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Posted 3 years ago

“Works great”

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Posted 3 years ago

“Great retailer”

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Posted 3 years ago

“Excellent service and A unique item, thankyou.”

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Posted 3 years ago

“Can't fault the service, the item ordered arrived quickly and I was kept informed of the delivery. Everything one would want from an online purchase,”

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Posted 3 years ago

“My order hasn’t arrived yet. Please could you follow up. Thank you Alison frost”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“Item received very promptly, thank you.”

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Posted 3 years ago

“Have bought the knife as a gift for Xmas. Seems really good and really impressed with the quality for the price.”

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Posted 3 years ago

“Item was a good price. Delivery was on time. Will use again.”

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Posted 3 years ago

“It’s exactly what I ordered, amazing quality and quick delivery”

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Posted 3 years ago

“Beautifully balanced and well Presented set of everyday kitchen knives. Spot on.”

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Posted 3 years ago

“It's a chrisas present for my son looks good well made and finished off”

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Posted 3 years ago

“Speedy, no fuss transaction and delivery, but only one of the two knives I ordered came in a box, which was disappointing.”

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Posted 3 years ago

“Looked for my son's first penknife and found the perfect one, the Victorinox Huntsman Swiss Army Pocket Knife in Black at Koch & Kochin. Purchased at a really good price and delivered promptly and packaged well. Faultless. Great company.”

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Posted 3 years ago

“Excellent personal service. My knive set is excellent quality. Quick delivery as well. Many thanks.”

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Posted 3 years ago

Koch & Köchin is rated 4.6 based on 1,909 reviews