Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.58

4.6 Rating 1,909 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

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“It was a gift for my daughter”

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Posted 3 years ago

“I'm quite pleased with the knife I bought and with the price and international shipping speed.”

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Posted 3 years ago

“First class service. Great product and excellent customer service.”

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Posted 3 years ago

“Good price, quick delivery”

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Posted 3 years ago

“Pestered with daily Google adverts from one purchase”

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Posted 3 years ago

“Quick and efficient, they had just what I wanted.”

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Posted 3 years ago

“Fast efficient service, providing competitive prices for Victorinox products.”

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Posted 3 years ago

“Just what we wanted looks very classy, knives are good, my son now ordered one Took a little while to be delivered but due to ordering just before Christmas and postal strike”

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Posted 3 years ago

“Unfortunately, this time the problem did not meet our needs, however, the company were very helpful in organising the return process.”

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Posted 3 years ago

“Did not reply to several emails I sent to them about my order being partial broken very disappointed.”

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Posted 3 years ago

“Haven't used the pot yet but looks good quality and is a beautiful colour. Arrived swiftly. We are very happy.”

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Posted 3 years ago

“Excellent service and first class product”

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Posted 3 years ago

“Good service all round. Excellent products which are simple to order. Delivery executed very quickly at a busy time of year.”

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Posted 3 years ago

“Very happy with this product. My daughter loves it. Order dispatched promptly and staff very helpful.”

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Posted 3 years ago

“First class service. Fast delivery. No fuss, no problems.”

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Posted 3 years ago

“Mary was endlessly patience with me.. I seemed to be unable to find the bar code but now I have finally sent the spice grinder back via the PO.”

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Posted 3 years ago

“Excellent!!”

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Posted 3 years ago

“Parcel arrived on time, well packed and great casserole dish inside, good value For price”

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Posted 3 years ago

“Speedy delivery and a great product :)”

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Posted 3 years ago

“Speedy delivery. Good prices. Looking forward to shopping more here.”

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Posted 3 years ago

Koch & Köchin is rated 4.6 based on 1,909 reviews