Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.57

4.6 Rating 1,921 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well worth the money. Handles a bit brighter than i expected. Knives are sharp. I'm happy with my purchase. My discount code didn't work bit upset.”

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Posted 3 years ago

“Delivery was fast and price was great as on sale, a little disappointed with the quality, didn't think the knife block would be plastic.”

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Posted 3 years ago

“Product arrived in a very timely manner, and I was reassured it would get delivered as I received multiple confirmation emails and status updates regarding the delivery (as I was a bit worried after reading some negative reviews. The knife box looks slightly old. I bought it to give to someone as a gift so can't share reviews on the knife itself.”

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Posted 3 years ago

“Goods were great, as we the delivery. Service had its ups and downs but what matters is that there was customer service and in they'd they got it sorted out.”

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Posted 4 years ago

“The knives are very sharp and perfect for the job.”

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Posted 4 years ago

“Quality product. I should have paid attention to size of nail clippers but otherwise no complaints.”

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Posted 4 years ago

“Great value”

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Posted 4 years ago

“Good experience, easy website, good delivery and product”

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Posted 4 years ago

“ok ok ok ok ok ok ok”

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Posted 4 years ago

“Arrived on time and product was in new and working condition”

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Posted 4 years ago

“Happy thanks”

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Posted 4 years ago

“Knife set was bought as a gift, they look great and recipient was happy with them. I bought direct as I'm trying not to buy from Amazon as their staff are treated awfully. I was therefore surprised and annoyed that the knives were delivered by amazon”

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Posted 4 years ago

“My order arrived quickly and the price and quality for the items I ordered was exactly what I wanted. The only issue I had was excessive packaging. All my items were blister or cardboard packed and then wrapped in bubble wrap in a bubble wrap envelope while my order contained only non fragile stainless steel based products.”

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Posted 4 years ago

“Ordering and receiving item all very easy, no delays”

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Posted 4 years ago

“smooth delivery and quality of the product as expected”

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Posted 4 years ago

“This was a very good service. The knife I ordered arrived promptly and was well packaged so no damage. All in all very good and I would recommend using this company.”

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Posted 4 years ago

“Very happy with my purchase but the packing left a lot to the imagination considering I was buying a knife!!. It had nearly fallen out of the pack by the time I got the parcel.”

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Posted 4 years ago

“Beautiful set of knives. Somewhat flexible. Remains to be seen if they pass the test of time but at the price easily replaced.”

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Posted 4 years ago

“Ordering was easy and delivery was prompt. The item looks great. I have bought as a Christmas gift so can’t review performance but my expectation is high 🎯”

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Posted 4 years ago

“I have received the knives I ordered which I am sure will be excellent (they are gifts). However, I ordered two sets and only one arrived, I contacted the company and within days this was rectified. One of the hallmarks of any company is how it deals with genuine complaints, so well done K and K.”

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Posted 4 years ago

Koch & Köchin is rated 4.6 based on 1,921 reviews