Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.57

4.6 Rating 1,931 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,931 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 23rd February 2026

Monica Corcoles Fernandez

Pamela Bird

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were looking for kitchen knives to replace our very old ones and saw your ad with the very ones we wanted. Order came as date given. Pleased to say the knives are very good and sharp! Thank you.”

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Posted 3 years ago

“It was a gift”

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Posted 3 years ago

“It was a gift for my daughter”

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Posted 3 years ago

“Mary was endlessly patience with me.. I seemed to be unable to find the bar code but now I have finally sent the spice grinder back via the PO.”

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Posted 3 years ago

“Speedy delivery. Good prices. Looking forward to shopping more here.”

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Posted 3 years ago

“Good product.K&K let down by poor delivery prior to Christmas, but their recovery was excellent.”

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Posted 3 years ago

“Delivery was very swift. The item is a Christmas present, so i will review it when it is used.”

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Posted 3 years ago

“Packaging was poor for waight of items, skillet came with box torn open and instruction leaflet missing. Delivery personnel need to take care of their parcels better”

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Posted 3 years ago

“Speedy, no fuss transaction and delivery, but only one of the two knives I ordered came in a box, which was disappointing.”

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Posted 3 years ago

“This is a Christmas gift so hasn't been used yet. Quick delivery and easy to order.”

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Posted 3 years ago

“Good product, works very well so far. Needs a bit of prep to ensure that there none stick. Great value for money.”

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Posted 3 years ago

“Good value, for the price. The steel is good. The chef knife is really good. The steak knifes are also good. The utility and parring knives not so, the blade is a bit too thick (but still usable). The wooden knife block is good quality. The scissors are good, but chamfering was not done at the factory, so I had to do it with a file. The sharpening steel is of wrong hardness, completely unusable, the only bad piece in the set. But the block has a nice hole for it, so I put my own steel there.”

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Posted 3 years ago

“Pleased with the product would recommend”

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Posted 3 years ago

“Excellent service all round”

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Posted 3 years ago

“Quality product and received very quickly. Very happy”

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Posted 3 years ago

“Good products look.good in kitchen and doing everything I asked of them.”

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Posted 3 years ago

“I was impressed with the quality and sharpness of this material. The only reason I wouldn't award 5 stars is because the product is very small.”

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Posted 3 years ago

“Prompt return of goods - my pleasure George Marjoram”

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Posted 3 years ago

“Faster than expected delivery, great product!”

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Posted 3 years ago

“Good & thank you”

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Posted 3 years ago

Koch & Köchin is rated 4.6 based on 1,931 reviews