Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.57

4.6 Rating 1,921 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cast iron pan arrived quickly, and in one piece. Seems well made, if quite a rough texture on the cooking surface. Hopefully that will resolves itself with time.”

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Posted 4 years ago

“Really quick delivery and knives are very sharp Also very colourful brighten up any kitchen price is fab too must buy”

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Posted 4 years ago

“I didn't find your website great. I was looking for blue with an engraving service. Gave up and ordered black.”

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Posted 4 years ago

“Love the canisters I got airtight but easy to get off and stackable. Arrived next day as well brilliant Thankyou.”

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Posted 4 years ago

“Excellent service on line. I am, as yet, unable to comment on quality as the item was sent directly to another (at my request). Prices excellent though and I have been advised that it arrived on the date advised which was prompt service”

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Posted 4 years ago

“Prompt delivery. It was a gift & recipient seemed very impressed with pastry knife.”

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Posted 4 years ago

“Great price and service, but the knife was packed in a way that the box got crushed. Not a big deal, but no good for collectors, or if buying as a gift.”

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Posted 4 years ago

“The scissors appear to be a good quality product and benefit from a blade tightening feature. However the test will be how they perform over an extended period so you might care to approch me in a few months time”

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Posted 4 years ago

“Good service and was cheaper than anywhere else even Amazon and EBay. If this is the only company that could supply the model I wanted, so I am very happy.”

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Posted 4 years ago

“Hi. Well the item itself is very good quality but I didn’t realise it was so small because I didn’t notice it was for a Swiss Army Knife! So the only suggestion I could make would be to reiterate this point in the narrative. Thank you.”

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Posted 4 years ago

“The knife sharpener arrived exactly when you said it would, in perfect condition, and works very well. A pity so much plastic packaging was used though, that's why I didn't give you 5 stars.”

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Posted 4 years ago

“Lost my order initially, but excellent recovery when I pointed it out! Thank you!”

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Posted 4 years ago

“I have ordered from your website a couple of times of late and found the prices very competitive, especially with no minimum value required for free delivery. The only thing I was disappointed about was the fact that I ordered a Victorinox knife to see what they were like, and when I came to order a couple more a couple of weeks later, they had gone up by £1.50 per item.”

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Posted 4 years ago

“Speedy delivery but Amazon tracking did not work for my order”

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Posted 4 years ago

Koch & Köchin is rated 4.6 based on 1,921 reviews