Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.57

4.6 Rating 1,921 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful customer service”

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Posted 1 year ago

“I bought a Koch & Köchin cast iron plate for my gas cooker. It has been a very good experience.”

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Posted 2 years ago

“Good value for money products with a fast delivery time”

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Posted 2 years ago

“Very pleased with my knife order it took a little time to receive order but after a couple of emails we finally got them thank you”

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Posted 2 years ago

“Thank you for the information you always let me know when my goods was going to arrive”

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Posted 2 years ago

“Quick and easy process and using the Royal Mail is a good choice.”

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Posted 2 years ago

“Item was received with a missing part. I didn't like the way it was initially dealt with but we came to an agreement in the end. The communication was good throughout.”

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Posted 2 years ago

“Very pleased with the service but part of the base was missing... very disappointed with that mistake”

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Posted 2 years ago

“Good quality good price,well packed,happy.(just one small mark damage on one handle,poss from manufacture, no problem)”

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Posted 2 years ago

“Good service with no issues.”

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Posted 2 years ago

“thank you i got all i odered”

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Posted 2 years ago

“Nice looking knife set . Largest knife had a chip out of the blade I assume from manufacturing fault did mention this in previous review but no action taken . Overall pleased with knifes”

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Posted 2 years ago

“Bought as a gift but haven’t given as yet. Have checked the contents of the box and the knives look very attractive. Time will tell how they perform.”

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Posted 2 years ago

“Great service Great product thanks”

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Posted 2 years ago

“Having initially been hesitant about ordering because of no reply to my inquiry on the contact form and there being no telephone number listed I took the chance and ordered a set of Wusthof knives and I'm very glad I did. Received the genuine article, faster delivery than advertised and I'm very pleased with them. Saved £120 compared to the price advertised elsewhere. Will be ordering from Koch & Kõchin again in the future. Brilliant price, delivery and products. The only negative is the lack of contact options available.”

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Posted 2 years ago

“The cheese knives arrived quickly and were well wrapped. Well engineered and perfectly sharp these will last a lifetime. Just a bit expensive.”

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Posted 2 years ago

“Really placed with my order, thankyou. 4 stars rating as I believe their is always room for improvement. Great product.✌.”

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Posted 2 years ago

“It’s kinda small I didn’t expect that size but it cute”

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Posted 2 years ago

“Met my expectations”

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Posted 2 years ago

“Excellent products. A little confusion over a missing delivery, but it was sorted out quite quickly. The bread knife by Victorinox is great.”

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Posted 3 years ago

Koch & Köchin is rated 4.6 based on 1,921 reviews