Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.58

4.6 Rating 1,918 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,918 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The knives and scissors are excellent. There was some delay on a returned item which had to go by Royal mail-but the post office apparently does not consider themselves to be Royal mail-this caused confusion and delay as the PO accepted the return but would not track it-so it was difficult to id at K&K however all was sorted eventually. Returns methods might be something K &K could re-evaluate. But the knives and scissors are excellent”

Helpful Report

Posted 4 years ago

“Well packed and delivered on time”

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Posted 4 years ago

“very sharp and useful! will defo purchase again.”

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Posted 4 years ago

“All three recipients were p!eased with their penknives....unusual Christmas presents for men who seem to have everything! One will use it when camping, another when gardening and the rhird when cross country cycling.”

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Posted 4 years ago

“Arrived on time, great knives, really happy with them, cheaper than other shops for same knIves so v happy. Issue with delivery but was post office fault not k &k”

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Posted 4 years ago

“I was replacing item same for same after 15 years of use! Quick delivery and excellent price. The product as always faultless”

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Posted 4 years ago

“Fast delivery, good quality products and excellent value as I purchased whilst on offer.”

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Posted 4 years ago

“Hi quality chef knife. Well worth the investment”

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Posted 4 years ago

“Great product. Produces tasty sourdough bread and transforms stovetop cooking into the realms of the Aga hot plate.”

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Posted 4 years ago

“Ordered a global bread knife was kept up to date with delivery and arrived promptly.”

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Posted 4 years ago

“Purchased a gift for my husband. Excellent customer service and fast communication. They quickly sorted a replacement when something went wrong (at no cost to me, and arrived in time for Christmas!) Would recommend.”

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Posted 4 years ago

“The product is absolutely brilliant. Looks great. High quality. Delivery time excellent. Highly recommended.”

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Posted 4 years ago

“Good price, had the goods and dispatched it quickly.”

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Posted 4 years ago

“The knives are lovely. I was a bit apprehensive as the price was cheap. But when they arrived I was delighted. They are a good weight and all very sharp. Added to this they look so smart in my kitchen. Many thanks.”

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Posted 4 years ago

“Excellent gift. Great service too. 👍🏼”

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Posted 4 years ago

“Excellent cast iron casserole at a great price delivered promptly.”

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Posted 4 years ago

“Good”

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Posted 4 years ago

“Great products, best prices I could find, delivered quickly, consider me a customer who will return!”

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Posted 4 years ago

“Excellent speedy service- goods as described.”

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Posted 4 years ago

“The steak knives were lovely and excellent quality.”

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Posted 4 years ago

Koch & Köchin is rated 4.6 based on 1,918 reviews