Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.58

4.6 Rating 1,909 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

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“Delivered on time and product as expected. Excellent service”

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Posted 4 years ago

“Baught as a xmas present for daughter she loves it great set of kitchen knives they look really expensive”

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Posted 4 years ago

“Knife set was bought as a gift, they look great and recipient was happy with them. I bought direct as I'm trying not to buy from Amazon as their staff are treated awfully. I was therefore surprised and annoyed that the knives were delivered by amazon”

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Posted 4 years ago

“Great service and value for money.”

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Posted 4 years ago

“Brilliant pair of quality scissors at a lower price than competitors. Delivered very promptly at a very busy time of year. Thank you and will use you again.”

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Posted 4 years ago

“The knives were much lighter than expected and the swiveling base was also very light. We had expected that the base would be metal, not plastic.”

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Posted 4 years ago

“My order arrived much sooner than stated which was great. I bought this as a gift for my son. He absolutely loves it. He said “the quality is great, used it over the Xmas period and the beef I cooked was fabulous“ Good quality, great price and swift delivery. I would definitely buy from this company again. Thank you.”

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Posted 4 years ago

“The knife set was okay. But it turned up in an Amazon box? I Have since found the exact knife set on Amazon, so I suspect I’ve payed a third party company to order some knives on Amazon for me, which isn’t what I thought I was paying for.”

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Posted 4 years ago

“The kitchenware was delivered within 48 hours following order on the busiest week of the year a few days before Christmas. Excellent service. Thank you.”

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Posted 4 years ago

“Wery good fast delivery and quality of product is good..”

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Posted 4 years ago

“very good service. clear communication, prompt delivery”

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Posted 4 years ago

“Haven't received my order”

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Posted 4 years ago

“Excellent knife set 👍”

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Posted 4 years ago

“Nice quality saucepan but it doesn’t always work on our (only 12 months old) induction hob”

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Posted 4 years ago

“The set of knives was bought as a gift, so I have not opened it. The parcel arrived securely packaged and in good time. Many thanks. MRR”

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Posted 4 years ago

“This is thebest knife I have ever owned. Great company. Great prices. Cannot go wrong here. Treat yourself.”

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Posted 4 years ago

“Ordering was easy, the item arrived well packed and quickly. We are very impressed with the quality of the knife set we ordered and pleased that we got it at a great price in the sale.”

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Posted 4 years ago

“The knife arrived on time, packaging was fine. It is a present for Christmas, so it hasn't been used yet. The ordering process was easy.”

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Posted 4 years ago

“Prompt delivery. Very good price. All as described. Great.”

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Posted 4 years ago

“really good and safe to use”

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Posted 4 years ago

Koch & Köchin is rated 4.6 based on 1,909 reviews