Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.58

4.6 Rating 1,909 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

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“ok ok ok ok ok ok ok”

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Posted 4 years ago

“very good value”

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Posted 4 years ago

“Item came with a small dent in it. Contacted them via email, Mary got back to me super quick and replaced the damaged item no problem. Was delivered next day”

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Posted 4 years ago

“Ordering was easy and delivery was swift, even just before Christmas, So Thank you K&K, I'll be back for any other Swiss Army knife products and highly recommend you to everyone else.”

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Posted 4 years ago

“Very good service. Excellent product. Reasonable price. Overall totally satisfied. Thank you”

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Posted 4 years ago

“I ordered this product in an attempt to avoid Amazon. While the product was fine, I felt misled when my product arrived, shipped, delivered and packaged by Amazon. At no point during my time on Koch & Kochin's website was this made clear to me, and I would have ordered elsewhere if it was.”

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Posted 4 years ago

“Really liked the look of these knives,they are comfortable in the hand,very sharp and would highly reccomend”

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Posted 4 years ago

“Ordering was easy and package arrived promptly. Many thanks”

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Posted 4 years ago

“It was never delivered. I'm still waiting for my money back it is now 26/01/22. Can you please tell me when my money will be repaid returned. Thank you”

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Posted 4 years ago

“Great service and item”

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Posted 4 years ago

“Prompt delivery. Quality product.”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“Arrived on time and product was in new and working condition”

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Posted 4 years ago

“First class pot..very quick delivery...very impressed good job...will def use you again..”

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Posted 4 years ago

“Excellent product fast delivery”

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Posted 4 years ago

“Looked good but was a present so have no idea what they are like to use but dont think there will be any problems with them”

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Posted 4 years ago

“Love my new wusthof chefs knife 18cm. Great delivery and product. Tks.”

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Posted 4 years ago

“Good price and fast delivery, even during the busy Christmas period.”

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Posted 4 years ago

“thought quality would be better,i orderd the set with what i thoght was wooden hndles,turns out the plastic wood effect(not in descripion) and lots of parts on handle have no wood effect like been missed.Also very surprised they came blunt so need to sharpen but round sharpner included rubbish so having to buy sharpening stone so all in all wouldnt recommend £30 for knives that are not very good”

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Posted 4 years ago

“Bought the same knife with Amazon, had to return it!! Very pleased with purchase of wusthof ikon 23cm knife, excellent knife.”

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Posted 4 years ago

Koch & Köchin is rated 4.6 based on 1,909 reviews