Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.58

4.6 Rating 1,909 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

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“Second of two of these pans we have bought. Both are excellent and good value for money”

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Posted 4 years ago

“Prompt delivery and perfect presents ..”

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Posted 4 years ago

“Very good product. Much easier to handle than Le Creuset and every bit as good. Fast delivery before Christmas.”

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Posted 4 years ago

“Still hasn't arrived!”

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Posted 4 years ago

“Used a few times approx 4 already the blades have lost there edge !not great , they look good but.... sorry.”

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Posted 4 years ago

“Great company, goods arrived early, as described, cheaper than anywhere else. Have dealt with them before, no problem recommending them☺️👍”

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Posted 4 years ago

“I bought this as a Christmas present so haven't used it but it appeared to be very good quality, very heavy and much cheaper than similar casserole dishes available in the market place. Delivery was also very prompt considering I ordered it in the Christmas period.”

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Posted 4 years ago

“The product was bought as a gift but it seemed very good quality, and was very quickly and safely delivered.”

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Posted 4 years ago

“Very pleased with the knife block. Great quality for the price”

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Posted 4 years ago

“Excellent product,good service”

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Posted 4 years ago

“Happy thanks”

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Posted 4 years ago

“The knives and scissors are excellent. There was some delay on a returned item which had to go by Royal mail-but the post office apparently does not consider themselves to be Royal mail-this caused confusion and delay as the PO accepted the return but would not track it-so it was difficult to id at K&K however all was sorted eventually. Returns methods might be something K &K could re-evaluate. But the knives and scissors are excellent”

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Posted 4 years ago

“Well packed and delivered on time”

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Posted 4 years ago

“very sharp and useful! will defo purchase again.”

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Posted 4 years ago

“All three recipients were p!eased with their penknives....unusual Christmas presents for men who seem to have everything! One will use it when camping, another when gardening and the rhird when cross country cycling.”

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Posted 4 years ago

“Arrived on time, great knives, really happy with them, cheaper than other shops for same knIves so v happy. Issue with delivery but was post office fault not k &k”

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Posted 4 years ago

“I was replacing item same for same after 15 years of use! Quick delivery and excellent price. The product as always faultless”

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Posted 4 years ago

“Fast delivery, good quality products and excellent value as I purchased whilst on offer.”

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Posted 4 years ago

“Hi quality chef knife. Well worth the investment”

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Posted 4 years ago

“Great product. Produces tasty sourdough bread and transforms stovetop cooking into the realms of the Aga hot plate.”

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Posted 4 years ago

Koch & Köchin is rated 4.6 based on 1,909 reviews