Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.58

4.6 Rating 1,909 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

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“The knives were never delivered had to ask for a refund after waiting for delivery for a month”

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Posted 8 months ago

“It’s exactly as seen”

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Posted 8 months ago

“Well designed product. Wonderfully balanced knives inc great appearance when stored. Superb Value.”

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Posted 8 months ago

“Quality products good value for money”

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Posted 8 months ago

“The pots came all bent out of shape and they are so light and bendy. They scratch easily and if you dont scourer clean them they get discoloured. Not worth the price”

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Posted 8 months ago

“I had one pot arrive quite dented so the lid didn’t fit on. I emailed customer services to raise the issue and seek a resolution. They still haven’t replied. The pots are aesthetically lovely, I have had to try bang the edge back into shape to use the pot when I had had no response”

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Posted 8 months ago

“Lovely quality will definitely be ordering other products soon.”

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Posted 8 months ago

“I bought a folding vegetable knife. Just the thing to keep in the car for peeling fruit and buttering sandwiches, that sort of thing. It is light but sturdy and cleans easily.”

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Posted 8 months ago

“Knives are super sharp , we love them.”

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Posted 8 months ago

“Great seller really pleased. Good quality fast delivery. 🌟🌟🌟🌟🌟”

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Posted 8 months ago

“Delighted with my purchase, set of 3 frying pans, absolutely brilliant. So easy to clean. Great service from ordering to delivery”

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Posted 8 months ago

“Works perfectly and looks great.”

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Posted 8 months ago

“My husband is very pleased with the penknife but I'm afraid it did not arrive 'the next day' (which I paid for) but about a week later.”

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Posted 8 months ago

“Nice sets of pot”

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Posted 8 months ago

“very pleased with my air fryer I bought from you . could you please send me a cook book for temperatures ect .thank you”

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Posted 9 months ago

“Order arrived and I am pleased with the Dutch oven.”

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Posted 9 months ago

“Lovely knives and utensil set great value for money good quality”

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Posted 9 months ago

“Pans came out of shape”

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Posted 9 months ago

“Lovely pan which gives me joy.”

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Posted 9 months ago

“Saucepans were misshaped so lids would not fit. Just needed to have 2 new saucepans but was told to send back to Amazon and I have not repurchased as same may happen again”

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Posted 9 months ago

Koch & Köchin is rated 4.6 based on 1,909 reviews