Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.58

4.6 Rating 1,909 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

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“Great set of knives. Stylish looking and very sharp.”

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Posted 6 months ago

“Very good quality product. I purchased the 35 piece set and there were so many options. The pans Are lightweight yet sturdy fantastic but and great customer service”

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Posted 6 months ago

“Luving the knife set , looks fab , cut great . The copper frying pan is fab to use, handy size , washes great, nothing sticks to it .Both were quick delivery.”

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Posted 6 months ago

“Absolutely love my set excellent value for me 😍”

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Posted 6 months ago

“Lovely product , 👌 no issues with delivery or damage , all was in place , I am happy with the items! Bought as it was described as non toxic coating , hope it really is ! But the price for so many items and the quality is incredible well done Koch & Köchin. Thank you”

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Posted 6 months ago

“Great product”

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Posted 6 months ago

“Great products, but delivery confused us as it was done by Amazon, and as we hadn't ordered anything from Amazon, we thought that the notification was spam, so were not in when the package arrived. Please advise your customers of who will be doing the delivery.”

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Posted 7 months ago

“Is this a joke like I have messaged this company 2 weeks ago asking how to do a return and no one’s got back to me ?”

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Posted 7 months ago

“Excellent choice of quality products at a fair price. I had a small issue with delivery soon sorted by their excellent customer service. Will shop with them again.”

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Posted 7 months ago

“wow servise”

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Posted 7 months ago

“Great knife and speedy delivery. Would recommend.”

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Posted 7 months ago

“Good prices and fast delivery. I would use again.”

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Posted 7 months ago

“The advert for this knife never mentioned it was stainless steel it just said high carbon steel so I purchased it. I don't buy stainless knives they do not take or retain an edge.However being as how I have destroyed the original packaging I suppose I'll have to put up with it!”

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Posted 7 months ago

“Very good quality, been using them for a few weeks now and still look brand new, delivery was nice and quick.”

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Posted 7 months ago

“Brilliant set of kitchen knives, came extremely quickly”

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Posted 7 months ago

“I bought a high-quality Swiss Army knife that may exceed my life expectancy. I did not mind making a donation as long as the rank-and-file staff received it. I received the product very swiftly.”

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Posted 7 months ago

“Very prompt service. Product is as described and does everything I was looking for.”

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Posted 7 months ago

“From start to finish the online order process was straightforward and easy to use. Only issue is that you don't provide or sell silicone pan handle grips to go with the Dutch oven and casserole pots.”

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Posted 7 months ago

“Good fast delivery”

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Posted 7 months ago

“We ordered the copper knives set for our friends copper anniversary gift. They were overjoyed with them. Really handy set of kitchen knives and they look great. Brilliant price too and delivery was exceptionally quick.”

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Posted 7 months ago

Koch & Köchin is rated 4.6 based on 1,909 reviews