Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.58

4.6 Rating 1,909 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

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“Amazing pots and pans”

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Posted 10 months ago

“Very fast service, good solid product. Very very happy, would recommend.”

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Posted 10 months ago

“I bought some kitchen knives and they are amazing. Excellent quality, best set I’ve ever had. Very stylish too”

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Posted 10 months ago

“Great company to buy from with good comunication and fast delivery.”

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Posted 11 months ago

“I haven’t recieved it yet”

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Posted 11 months ago

“Good quality knives that are light in weight but very nicely balanced. Koch & Kochen were the cheapest I could find… all good so far.”

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Posted 11 months ago

“Brilliant product, looks amazing. Great delivery, price and communication, would recommend.”

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Posted 11 months ago

“next day dleivery prices cheapest i could fine online - 5 stars all around will be coming back to finish my collection”

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Posted 11 months ago

“Fantastic service, we are over the moon with our new set incredible quality at a very reasonable price. The service from start to finish was first class. We had a minor dint in one of the lids of the sauté plans and a brilliant member of the service team rectified it and sent a replacement which arrived in less than 72 hours. The pan’s and saucepans are brilliant to cook with and much more durable than our old set but also so very easy to clean and look after.”

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Posted 11 months ago

“Amazing”

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Posted 11 months ago

“Great choices to choose from. Sadly our package was damaged when arrived ( original box). Lucky dish wasn't damaged”

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Posted 11 months ago

“Ordered knives and they were so sharp. For the price they're amazing. I've had more expensive ones that weren't as sharp. Also good delivery and prompt. Would definitely recommend.”

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Posted 11 months ago

“Great knife set with excellent customer service this is the second time I have been asked to review just incase people think it is a bot lol but na really great company would recommend”

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Posted 11 months ago

“I have placed a few orders and they have not failed, the quality of the items is outstanding and each item has been very affordable and I will be ordering from them again. Koch and Kochin is a must go to place as their products are well made and very desirable and look stunning in any kitchen.”

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Posted 11 months ago

“My mother loved it”

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Posted 11 months ago

“Looks nice fast delivery not used yet waiting for house move so still in box”

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Posted 11 months ago

“I bought a set of pans. I absolutely love them. The service was quick, delivered on time and customer service replied very quickly and helpfully when I contacted them. Would definitely buy again from them”

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Posted 11 months ago

“The delivery service was quick and amazing, que product came well packaged and protected. The quality of the Dutch oven was great, we have used it in three occasions now and it's just what we needed. Very happy with our purchase!”

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Posted 11 months ago

“Excellent product.”

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Posted 11 months ago

“Not very good at all unknown name when you think it’s kochi it’s not no pause buttons instructions terrible waste of money I will go back to ninja”

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Posted 11 months ago

Koch & Köchin is rated 4.6 based on 1,909 reviews