Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.58

4.6 Rating 1,909 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

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“Thank you, arrived very quickly and of course of high quality.”

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Posted 3 years ago

“Really good product brother in law was over the moon with it”

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Posted 3 years ago

“Trying to return one item of my order my return requests by email are being ignored completely.”

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Posted 3 years ago

“Great, simple and easy.”

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Posted 3 years ago

“Arrived promptly & looks great. It is a birthday present and think it will be well received.”

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Posted 3 years ago

“The package arrived promptly and as advertised, at a good price. Nothing to fault.”

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Posted 3 years ago

“Great delivery. This was a gift for a family member and they were delighted with it.”

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Posted 3 years ago

“Knifes are very nice there sharp and well presented nice one”

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Posted 3 years ago

“Great sharpener at a very good price”

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Posted 3 years ago

“We bought a knife set from koch & köchin, best knives we’ve ever used. Extremely cheap to buy yet outstanding quality.”

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Posted 3 years ago

“Great product. Quick and easy ordering and delivery. Great service.”

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Posted 3 years ago

“My Global knife is fantastic and arrived very safely and smoothly.”

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Posted 3 years ago

“Goods were great, as we the delivery. Service had its ups and downs but what matters is that there was customer service and in they'd they got it sorted out.”

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Posted 3 years ago

“Excellent product delivered quickly.”

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Posted 4 years ago

“Great bread knife. Looks good, nice to handle and cuts through bread with ease.”

Koch & Köchin 5 star review on 14th January 2022

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Posted 4 years ago

“Very expensive Spent over £100 and still had to pay for postage and packing what a rip-off”

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Posted 4 years ago

“The knives are very sharp and perfect for the job.”

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Posted 4 years ago

“Loved the option of different colours and the size of the casserole dish I bought for our son is perfect! Efficient delivery too.”

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Posted 4 years ago

“I am unable to review the knives as they were a gift.however I was really impressed at the speedy delivery and great price that I purchased them for.”

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Posted 4 years ago

“Cast iron frying pan delivered quickly and quality very good.Thank you.”

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Posted 4 years ago

Koch & Köchin is rated 4.6 based on 1,909 reviews