Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.58

4.6 Rating 1,909 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

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“I am pleased with the product. Re the posting… we weren’t at home the first time they tried to deliver it and so they sent a message to set a new date. I think this was because it was a knife!? The next posting day it just came through the letter box, so clearly they weren’t worried whether we were there or not by then. We paid an extra 79p postage! Ah well that may be beyond your control?”

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Posted 3 years ago

“Very fast delivery, excellent product at a reasonable price.”

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Posted 3 years ago

“Bought a Victorinox bread knife - a fairly difficult to get item. Koch & Köchin made it easy to order, delivered it quickly, in a well packaged box and it’s a perfect item. Excellent first experience and won’t be the last!”

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Posted 3 years ago

“Prompt delivery. Pleased with the item. Thanks”

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Posted 3 years ago

“Found what I wanted, bought it and it arrived promptly without ANY fuss! Thanks so much”

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Posted 3 years ago

“I was very impressed with the service, efficiency and professionalism of your colleague and my order arrived dead on time. I would definitely use your services again.”

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Posted 3 years ago

“Good efficient service.👍”

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Posted 3 years ago

“One of the best customer service teams online. Very helpful, knowledgeable and professional. And they sell some fantastic kit.”

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Posted 3 years ago

“Was looking to buy Victorinox ALOX swiss army knives for a while. I was able to get a fantastic deal with Koch and Kochin so made the purchase straight away. The delivery was quick and was kept updated on the status via email and text. Would definitely recommend.”

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Posted 3 years ago

“Well worth the money. Handles a bit brighter than i expected. Knives are sharp. I'm happy with my purchase. My discount code didn't work bit upset.”

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Posted 3 years ago

“Very good price and seem like good quality”

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Posted 3 years ago

“Delivery was fast and price was great as on sale, a little disappointed with the quality, didn't think the knife block would be plastic.”

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Posted 3 years ago

“Product arrived in a very timely manner, and I was reassured it would get delivered as I received multiple confirmation emails and status updates regarding the delivery (as I was a bit worried after reading some negative reviews. The knife box looks slightly old. I bought it to give to someone as a gift so can't share reviews on the knife itself.”

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Posted 3 years ago

“Great doing business,, no problems..”

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Posted 3 years ago

“I ordered the cast iron dutch oven direct from the Koch & Kochin website. It was delivered the next day from Amazon, much to my surprise and delight. I cant fault it, it produced great bread it looks good too and a perfect size. I struggle to understand why some people spend so much more for a more "well known" brand.”

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Posted 3 years ago

“The knives are just what I wanted very quick delivery .thankyou so much”

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Posted 3 years ago

“Good quality”

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Posted 3 years ago

“I’m very pleased with the quality of the casserole dish I purchased and the product was delivered promptly”

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Posted 3 years ago

“Yes lovely set of knives to use in the kitchen.”

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Posted 3 years ago

“fabulous pot good price fast delivery than kyou very happy”

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Posted 3 years ago

Koch & Köchin is rated 4.6 based on 1,909 reviews