Koch & Köchin Reviews

4.6 Rating 1,909 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As described, great communication and a nice product. Thank you!”

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Posted 3 years ago

“Great knife set I suggest people get them”

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Posted 3 years ago

“Quick delivery”

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Posted 3 years ago

“Really good service. Got my knife very quickly and at a great price.”

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Posted 3 years ago

“Super happy with my Swiss Army knife! Excellent service and very fast postage. Would highly recommend!”

Koch & Köchin 5 star review on 13th October 2022

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Posted 3 years ago

“Brilliant, the holder is stylish and sturdy looks great and the knives are sharp, making life a lot easier, highly recommend 👍🏻👍🏻”

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Posted 3 years ago

“Still waiting for a reply as no bread knife came with my order”

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Posted 3 years ago

“Fair price and speedy delivery. Very well packaged.”

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Posted 3 years ago

“Such a beautiful knife set .. quality fab ! So happy 😃”

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Posted 3 years ago

“One of the best most professional business I have ever dealt with. More than helpful.”

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Posted 3 years ago

“Not what i expected if im honest, very small, not what id consider heavy duty, which is what i put in the search engine.”

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Posted 3 years ago

“Thanks for the fast efficient service The knives are great 😊”

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Posted 3 years ago

“Good customer service,initailly had an issue with the payment where I was charged twice due to an error with apple pay - company responded to my email promptly, speedy delivery, no issues whatsoever. Will use again. 😊”

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Posted 3 years ago

“fabulous product at a great price, and very reasonable mailing costs. I am happy. Thanks a million.”

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Posted 3 years ago

“I was very pleased with the products and the service, thanks.”

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Posted 3 years ago

“Very happy with my purchase. It came well packed & was delivered speedily. Would happily buy from this company again\”

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Posted 3 years ago

“I never received my knives and I wrote to customer service and haven’t received any response.”

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Posted 3 years ago

“Love it, brilliant bit of kit 👌”

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Posted 3 years ago

“Just extraordinary - thank you! Wonderfully sharp knives and they stay sharp. I only need new ones when I've accidentally thrown one out with the veg peelings.”

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Posted 3 years ago

“Excellent service, fast delivery - well packed and exactly as described”

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Posted 3 years ago

Koch & Köchin is rated 4.6 based on 1,909 reviews