Kingfisher Direct Reviews

Name: Kingfisher Direct
Address: Randall Park Way, Retford, Nottinghamshire
Rating: 4.70

4.7 Rating 381 Reviews

93 %

of reviewers recommend Kingfisher Direct

4.7

Based on 381 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Kingfisher Direct 5 star review on 20th May 2024

Anonymous

Anonymous // 01/01/2019

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“Nice product, prompt delivery via royal mail”

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Posted 1 year ago

Hi David, thank you for your order and for your feedback. We look forward to hearing from you again soon.

Posted 1 year ago

“We ordered stackable open-fronted 50ltr storage boxes. They are Very good quality boxes at an excellent price compared to other suppliers. Delivery was super fast too. I would recommend this company”

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Posted 1 year ago

Hi Sian, thank you for your order and for your feedback. We always aim for great products and great service, so it is excellent to hear about your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Excellent product and service”

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Posted 1 year ago

Hi Tim, thank you for your order and for your feedback. We always aim for great products and great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Excellent service. My boxes arrived within 24 hrs of my emailing the order”

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Posted 1 year ago

Hi Janet, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear about your experience. We look forward to hearing from you again soon.

Posted 1 year ago

“Great telescopic ladder great price. Thanks”

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Posted 1 year ago

Hi Andrea, thank you for your order and for your feedback. We always aim for great products and great value, so it is brilliant to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Ordered item, informed of delivery date, item arrived following day, item as expected”

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Posted 1 year ago

Hi Andrew, thank you for your order and for your feedback. We aim for great service, so it is brilliant to hear about your experience. We look forward to hearing from you again soon.

Posted 1 year ago

“Excellent tracked service. Arrived promptly .”

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Posted 1 year ago

Hi Cherry, thank you for your order and for your feedback. We always aim for great service, so it is great to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Very helpful and patient as I did not know what I was looking for exactly. Now sorted perfectly thank you”

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Posted 1 year ago

Hi Wayne, thank you for your order and for your feedback. We always try our best to help and are happy to hear that this lid fits perfectly. We look forward to hearing from you again soon.

Posted 1 year ago

“Perfect product and fast delivery”

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Posted 1 year ago

Hi Stuart, thank you for your order and for your feedback. We're glad to hear this product was perfect for you! We look forward to hearing from you again soon.

Posted 1 year ago

“"Bin" very helpful before purchase. Good delivery timing and product! Would use again!”

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Posted 1 year ago

Hi Alan, I'm glad to see we've catered to your needs! We always aim for great products and great service, so it has “bin” good to hear your thoughts. We look forward to hearing from you again soon!

Posted 1 year ago

“Service was good, but had to ask for an invoice. I thought it would be just emailed direct to me like other online retailers do”

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Posted 1 year ago

Hi Ian, thank you for your order and for your feedback. Our invoices are sent automatically to the address provided on your order, but we do find that some manage to slip beneath the cracks from time to time. We're happy to hear that our service was deserving of three stars despite this blunder. We look forward to hearing from you again soon.

Posted 1 year ago

“Arrived as stated and did the trick. A perfect solution to a leaky problem.”

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Posted 1 year ago

Hi Karen, thank you for your order and for your feedback. We're glad to hear that we were able to help and look forward to hearing from you again soon!

Posted 1 year ago

“Easy to order , quick delivery and product as expected and strong.”

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Posted 1 year ago

Hi Vaidotas, thank you for your order and for your feedback. We always aim for great service and great products so it is brilliant to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“The item is good value and turned up on time. We would recommend.”

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Posted 1 year ago

Hi Andy, thank you for your order and for your feedback. We always aim for great products, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Good product Fast Delivery”

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Posted 1 year ago

Hi Vijaysnih, thank you for your order and for your feedback. We always aim for great products and great products, so it is brilliant to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“I ordered four metres of heavy duty hose/ cable protector ramp. The online ordering process worked well and shipping and delivery were quickly completed which was great. However the four meters were supplied in one strip which was very tightly bound into a circular bundle approximately 1 metre across causing massive creasing and distortion to the protector. I am still trying (unsuccessfully) to get the creases out so it can lay flat and look like the product in the picture. If I had known that it was going to be so distorted I would have preferred it to be left flat and cut into 4x1 meter sections, or 2x2 meter sections. However the ordering system does not offer that option. A good product and service damaged by a thoughtless method of packing for shipment.”

Helpful Report

Posted 1 year ago

Hi Graham, thank you for your order and for your feedback. Please accept our apologies for the condition in which your protector has arrived. This is not the level of service we hold ourselves to, and your feedback has been passed to our warehouse team for them to look into. Should you ever need any more protectors, you can request them to be cut into different lengths or anything else in the comments section of your order. We always try our best to accommodate requests and will reach out, if we aren't able. We are glad to see that despite the issue, you have rated our company three stars. We look forward to an opportunity to make this up to you - and look forward to hearing from you again soon.

Posted 1 year ago

“Very good quality product at a decent price and also I ordered 4 of the product I bought so the price was then further reduced”

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Posted 1 year ago

Hi Lauren, thank you for your order and for your feedback. We always aim for great products and great value so it is great to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Very easy to deal with, products arrived next day! And in prefect condition. They kept me informed with plenty of emails, so very good experience and will be using again for sure.”

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Posted 1 year ago

Hi Jack, thank you for your order and for your feedback. We try to be as transparent and as informative as possible, as we know how shopping online can sometimes be a hassle. We look forward to hearing from you again soon!

Posted 1 year ago

“Spot on exactly as described”

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Posted 1 year ago

Hi Dave, thank you for your order and for your feedback. We try to make our listings as clear and as informative as possible, as we know how it can be a hassle shopping online. We look forward to hearing from you again soon.

Posted 1 year ago

“They told me my item was going to arrive the next day, but made a mistake about stock, so offered an even better product to arrive the next day. Great service indeed!”

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Posted 1 year ago

Hey David, thank you for your order and for your feedback – it is great to hear your thoughts. We always aim for great service, so we're more than happy to compensate if we've made a mistake! We look forward to hearing from you again soon.

Posted 1 year ago

Kingfisher Direct is rated 4.7 based on 381 reviews