Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.87

4.9 Rating 1,710 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 1,710 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 8th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good product, very quick and,well packaged excellent”

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Posted 5 months ago

Thank you, John, for your 5 star rating of Jupiter Blue Ltd! We greatly appreciate your loyalty and your kind words on our product. We are glad you are happy with the quality of our service.

Posted 5 months ago

“First time using you guys but it won’t be the last time first class service and a fantastic product keep up the good work thank you”

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Posted 5 months ago

Thank you Shaun, we're so pleased to know we've made a good impression with you. Thank you for taking the time to review us. We look forward to helping you in the future. Regards Martin

Posted 5 months ago

“Our new loft hatch arrived extremely well packaged and looked great. The quality was excellent and it literally took 10 minutes to fit. We couldn't be happier. We'd put off replacing our old sagging loft hatch as we thought it'd be a nightmare due to having an odd sized opening to the loft. We couldn't have been more wrong. You deserve your 5 stars.”

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Posted 5 months ago

Hi Dan, Thank you very much for your review. We love making products that really improve things for our customers. It's great to receive reviews like this. Thank you for buying your made to measure loft hatch from Jupiter Blue. Regards Martin

Posted 5 months ago

“Looks fantastic!! Perfect fit”

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Posted 5 months ago

Thank you for your review Steve. Loft hatches aren't the most frequently purchased items so it's greast to know youre happy. Thank you for your review. Martin

Posted 5 months ago

“Fantastic service from start to finish. Emma was very helpful on the phone and our bespoke hatch is excellent quality and arrived on time. Highly recommend!”

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Posted 5 months ago

Thank you so much, John, for your 5 star rating of Jupiter Blue Ltd. We're delighted to hear that you had a fantastic experience - from the helpful phone service from Emma to the high-quality bespoke hatch that arrived on time. We appreciate your loyalty and thank you for choosing us! Martin

Posted 5 months ago

“Bespoke panels ordered and delivered within 10 days. Great service and product at a good price also.”

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Posted 5 months ago

Thank you so much, Jon, for your five-star rating of Jupiter Blue Ltd. We are pleased that you were happy with the bespoke panels ordered. It's customers like you that keep us going. Thank you. Martin

Posted 5 months ago

“Good company to deal with. Quick delivery. Happy with product. Highly recommended.”

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Posted 5 months ago

Thank you so much, Norman, for your 5 star rating of Jupiter Blue Ltd! We are delighted to hear that you had a positive experience with us and that you are a happy customer. It means so much to us that you are highly recommending our company to others. Thank you. Martin

Posted 5 months ago

“Purchased hatch and ladder but after at least 5 months of sitting in garage I finally fitted them. But realised there was no key for the hatch, so a couple of emails to Jupiter Blue who found my order and offered to send me the key. I opted to purchase the 1m long pole (at a discounted price) as I have high ceiling and had purchased hatch and ladder. I would like to say customer service was excellent. This should be the benchmark for all companies. Special thanks to Emma who felt with my query.”

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Posted 5 months ago

Thank you for your review Leighton. Emma is very pleased to hear that your happy with how your enquiry was handled. Martin

Posted 5 months ago

“Product arrived quickly and was easy to install. Look great.”

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Posted 6 months ago

Thank you, Marc, for your 5 star rating and kind words about Jupiter Blue Ltd! We're glad to hear that the product arrived quickly and was easy to install and look great. We appreciate your business. Martin

Posted 5 months ago

“Very good product and service”

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Posted 6 months ago

Thank you Colin, we really appreciate your review. Martin

Posted 5 months ago

“Great customer service with the team helping me choose the best product for my needs, my custom made loft hatch arrived within timescale, was of high quality and very easy to install - highly recommend!”

Jupiter Blue Ltd 5 star review on 30th November 2023

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Posted 6 months ago

Thank you very much for your review Jenna, we really appreciate your review. You're a little further north than us so a little colder. I hope you're feeling the benefits of the insulation and draught proofing. Regards Martin

Posted 5 months ago

“Good navigation on website, simple to order and prompt no fuss delivery. Just what is needed for the trade.”

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Posted 6 months ago

Thank you for your 5 star rating of Jupiter Blue Ltd! We are pleased to hear that our website was easy to navigate and order from. We appreciate your loyalty and thank you for being a valued customer.

Posted 5 months ago

“Very pleased with custom-made loft hatch; fitted last weekend and it looks dso very much better than the cover we had over the hatch previously. If I hear of anyone I know needing a loft hatch I will certainly recommend Jupiter blue, many thanks for such a good quality product.”

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Posted 6 months ago

“Excellent, dispatched very quickly, excellent product, would definitely use again”

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Posted 6 months ago

Thank you so much for your five-star rating of Jupiter Blue Ltd! We are so pleased you found your experience to be excellent. We hope the new loft hatch is helping keep the property warmer.

Posted 6 months ago

“Excellent loft hatch, literally took minutes to remove the old and put in this new one. Made an opening tool from a piece of dowel with a grove cut in the end, works a treat”

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Posted 6 months ago

Thank you so much for your 5 star rating and kind words! We're very glad to hear that our Jupiter Blue Ltd. loft hatch made the process so easy for you! Your feedback is greatly appreciated. Have a great day!

Posted 6 months ago

“I have been using Jupiter Blue for a while now and am impressed with the professionalism of the company. The office are always on hand to discuss, if required and nothing is too much trouble. The hatches are the best I have ever used. Look fantastic and easy to install. I highly recommend.”

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Posted 6 months ago

Thank you for another order Ross, we really appreciate your kind words, based on your regular orders. We're very grateful to have you as a customer.

Posted 6 months ago

“Thanks guys. We purchased a made to measure loft hatch door. All okay with order and delivery. Just three minor issues. 1/ No instruction leaflet inside, although fitting all obvious to a knowledgable fitter. 2/ Insulation/aluminium foil damaged by latch that closes the door. Surely there should be a protective sleeve around latch? 3/ The hinge system requires updating. There is a need to put split grummets between the frame and the door to avoid the door moving laterally from side to side. That is, there is too much play in the gap resulting in the frame securing screw being hit by the door.”

Helpful Report

Posted 6 months ago

Thank you Paul, for your 5-star rating. We truly appreciate your kind words and are happy to hear our service made your experience a pleasant one. We also appreciate that you took the time to point out some minor issues. Rest assured that we will look into the points you have raised and see what can be improved. Again, thank you for your five-star review.

Posted 6 months ago

“Nice easy ordering system. Delivery on time. Loft hatch fitted perfectly.”

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Posted 6 months ago

Thank you so much James for your 5 star rating. We really appreciate your feedback on how you found the ordering and delivery experience. Thank you for buying your new loft hatch and opening pole from Jupiter Blue.

Posted 6 months ago

“Easy to order, staff very helpful on the phone. Very quick delivery! Shorter time than expected. Easy to fix into place with the help of one other person. Overall very pleased with it. Thank you.”

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Posted 6 months ago

Thank you Graham for the wonderful 5 star review of our company! We are so grateful for your comments about the service you received. Your satisfaction is truly appreciated. Thank you once again!

Posted 6 months ago

“Fitted today, very impressed fitted well. Thank you p”

Helpful Report

Posted 6 months ago

Thank you John! We are delighted to hear that you were impressed with the fitting your new loft hatch. It's great to know that our service are met your expectations. We appreciate your 5 star rating and your kind words. Thank you for your support!

Posted 6 months ago

Jupiter Blue Ltd is rated 4.9 based on 1,710 reviews