Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.86

4.9 Rating 2,105 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 2,105 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

Write Your review

Tell us how Jupiter Blue Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jupiter Blue Ltd 5 star review on 4th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a dropdown roof hatch, well packaged, arrived on time and in good shape....perfect!!”

Helpful Report

Posted 3 years ago

Thank you Richard, it's great to hear you're happy with your order.

Posted 3 years ago

“The hatch door is perfect For our needs ..”

Helpful Report

Posted 3 years ago

Thank you for your feedback Stephen.

Posted 3 years ago

“Good product, arrived promptly.”

Helpful Report

Posted 3 years ago

Thank you for your review Ulrich

Posted 3 years ago

“Initially had to phone to get advice as my loft opening was wider at one end than the other. Query was answered quickly. Placed on line order and the hatch was delivered about 5 days earlier than expected. The packing box had a massive rip in it, but contents were fine. Didn't take long to install. Fits perfectly, looks great and most importantly there are no more drafts. Would have been nice if packing material had not been polystyrene. Would definitely recommend.”

Helpful Report

Posted 3 years ago

“Beautifully made. Pity the door is not detachable, as that would make installation a lot easier. Really pleased with finished result.”

Helpful Report

Posted 3 years ago

“Ordered a bespoke loft hatch from Jupiter Blue after being quoted stupid money for a new one by tradespeople - great instructions for getting the right measurements and really easy to fit. Actually took longer to get out of the box than it did to fit! Great quality, looks fab I would definitely recommend !”

Jupiter Blue Ltd 5 star review on 23rd September 2022

Helpful Report

Posted 3 years ago

“Fantastic company to deal with. Fast delivery and great customer service. Would definitely use this company again!”

Helpful Report

Posted 3 years ago

Thank you for your review Jamie, we appreciate your feedback.

Posted 3 years ago

“Ordered 2 loft ladder poles in May. One of the plastic ends snapped recently. I contacted them to advise and I received an immediate response apologising. A new pole was despatched and then received next day. Fantastic service … and all on an item costing less than £20.”

Helpful Report

Posted 3 years ago

Thank you for your review Richard, we really appreciate your feedback.

Posted 3 years ago

“Extremely easy to order and delivery was super quick, no problems at all”

Helpful Report

Posted 3 years ago

Thank you Emily, we appreciate your feedback.

Posted 3 years ago

“The measurements I provided were translated exactly into the loft hatch. It was reasonably easy to fit. The end product looks very good and is just what I wanted.”

Helpful Report

Posted 3 years ago

Thank you for your review Mark.

Posted 3 years ago

“Quick delivery, great product, simple installation”

Helpful Report

Posted 3 years ago

Thank you for your review Eduart.

Posted 3 years ago

“Great service, arrived really quickly.”

Helpful Report

Posted 3 years ago

Thank you for your review David.

Posted 3 years ago

“Good delivery and product”

Helpful Report

Posted 3 years ago

“First class service. I'd use this company again and would recommend them to anyone.”

Helpful Report

Posted 3 years ago

Thank your recent access panel purchase Kevin. We appreciate your feedback.

Posted 3 years ago

“Excellent service. Order what just what was needed and arrived promptly.”

Helpful Report

Posted 3 years ago

Thnak you for your review Chris

Posted 3 years ago

“The new loft door was delivered and fitted and hour and half later a perfect fit”

Helpful Report

Posted 3 years ago

Thank you very much for your review

Posted 3 years ago

“Very easy order process and great communication throughout purchase and delivery.”

Helpful Report

Posted 3 years ago

Thank you for your review

Posted 3 years ago

“Always reliable and accurate with a rapid service.”

Helpful Report

Posted 3 years ago

Thank you for your review Oliver. We appreciate your continued business.

Posted 3 years ago

“Ordered a bespoke sized loft hatch. Arrived well packaged in 2 weeks and was installed within 30 minutes. Looks to be very well constructed. Very happy”

Helpful Report

Posted 3 years ago

Thank you for your review Graeme, we really appreciate your feedback.

Posted 3 years ago

“50 years DIY experience but I still appreciated good advice. Had to speak on phone 3x for different reasons. Bespoke loft hatch had just 5mm tolerance but fitted fine. Advice sheet very helpful too.”

Jupiter Blue Ltd 5 star review on 4th September 2022

Helpful Report

Posted 3 years ago

Thank you for your feedback Steve, your new hatch looks great.

Posted 3 years ago

Jupiter Blue Ltd is rated 4.9 based on 2,105 reviews