Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.86

4.9 Rating 2,105 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 2,105 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 4th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived next day... very happy. New loft door now fitted so now no losing heat and air.. thanks”

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Posted 2 years ago

Thank you for your review Steve, much appreciated.

Posted 2 years ago

“Great communication and delivery”

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Posted 2 years ago

Thank you for your review Lee.

Posted 2 years ago

“Excellent loft hatch. Made to measure. Fits well and operates smoothly.”

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Posted 2 years ago

Thank you for your review Tim

Posted 2 years ago

“Excellent product with, a very sleek design and well made. Surprised by how easy it was to fit. The only change I would have made is to go for the optional foil lining on the insulation to protect the insulation.”

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Posted 2 years ago

“First delivery was damaged. Dealt with immediately and new one sent out. Very professional and cant recommend enough.”

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Posted 2 years ago

Thank you Kevin, sorry your first item was damaged. Thank you for giving us the chance to put it right.

Posted 2 years ago

“Excellent service as usual, rapid delivery & quality products thanks.”

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Posted 2 years ago

Thank you for your review Paul. We appreciate your continued support.

Posted 2 years ago

“Having moved into a new (to me) property I found that the loft hatch, which was located in the bathroom, was very difficult to use. It was a square wooden hatch, with no hinges, which had to be lifted up and moved across to clear the opening. To do this you needed to stand on small step ladders but you could only lift it a small amount before it hit the loft ladder stored above. You then had to slide it in exactly the right direction to miss various joists. At my age, it was too much of a chore. I looked online and found Jupiter Blue. I completed the online order form with the required dimensions and sent it off. I had one small query which I emailed to them and received a response almost immediately. I was kept informed about the progress of my order. When the hatch arrived it was well packed and looked very neat. It was easy to fit with the help of my Grandson and it looks very smart in the bathroom. It drops down on hinges, so no need for steps and the opening is then clear to pull down the loft ladder. I now feel happy taking all my junk up into the loft (that's the only downside!!). I would thoroughly recommend Jupiter Blue for their products and customer service.”

Jupiter Blue Ltd 5 star review on 3rd January 2023

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Posted 2 years ago

Thank you for your review Nigel. We really appreciate you taking the time to share your feedback and the photograph of the fitted hatch.

Posted 2 years ago

“Good quality, easy to fit custom loft hatch.”

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Posted 2 years ago

Thank you very much for your review.

Posted 2 years ago

“Perfect, thank you, fast delivery and a good loft hatch, fits and looks neat”

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Posted 2 years ago

“Impressed with quick delivery, items received next day, would totally recommend and will definitely use this company again”

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Posted 2 years ago

Thank you for your review Lynne, we really appreciate it.

Posted 2 years ago

“Absolutely delighted larger size made to measure, no problem at all came within three days just before Christmas fantastic thank you easy to fit but could do with 3 people! looks lovely”

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Posted 2 years ago

Thank you for sharing your feedback and including a photograph of your new loft hatch. It's great to see how smart it looks.

Posted 2 years ago

“Superb, loft hatch door fitted like a glove”

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Posted 2 years ago

Thank you for your feedback Howard.

Posted 2 years ago

“Custom size loft hatch - good quality, quick delivery time and simple enough to order and fit. Would certainly recommend.”

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Posted 2 years ago

Thank you for your review Sam, your comments are really appreciated.

Posted 2 years ago

“Good product, good price, prompt delivery”

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Posted 2 years ago

Thank you John.

Posted 2 years ago

“Excellent and helpful customer service item arrived on tine and fit like a glove thank you”

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Posted 2 years ago

Thank you for taking the time to review us Dave, we really appreciate your feedback.

Posted 2 years ago

“Custom made so it fitted like glove. Not cheap but it made it easy to fit.”

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Posted 2 years ago

Thank you for your review Christopher

Posted 2 years ago

“First product arrived damaged, very quick to respond and send a new product no questions asked. As a custom item a little wait for replacement, but dead chuffed to get it in place and a perfect fit.”

Jupiter Blue Ltd 5 star review on 16th December 2022

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Posted 3 years ago

Thank you for your review Andrew, we really appreciate your feedback.

Posted 2 years ago

“I ordered a replacement loft hatch which was dispatched in a timely manner. The hatch was exactly as described and fitted the opening. Good value thanks Mike”

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Posted 3 years ago

Thank you for your review, we appreciate you taking the time to share your feedback.

Posted 3 years ago

Thank you for your review

Posted 2 years ago

“Great made-to-measure loft-hatch. Prompt delivery with excellent packaging. Very easy to install. Thanks.”

Jupiter Blue Ltd 5 star review on 13th December 2022

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Posted 3 years ago

Thank you for taking the time to share your views Wayne. We're gald you're happy with your new loft hatch.

Posted 3 years ago

“Loft hatch was delivered on time and fits perfectly to our measurements. All at a reasonable price. Can't ask for more”

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Posted 3 years ago

Thank you for your review Andrew

Posted 3 years ago

Jupiter Blue Ltd is rated 4.9 based on 2,105 reviews