Jenson Samuel Reviews

4.8 Rating 618 Reviews
96 %
of reviewers recommend Jenson Samuel
4.8
Based on 618 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy

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Bought 3 x shirts , All appear very good items of clothing, no negative comments or Issues
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Posted 5 months ago
Beautiful product, the colour and design was lovely and great quality. Definitely worth purchasing
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Posted 5 months ago
Great waistcoat and super customer service. Would happily purchase from J.S. again. Highly recommended
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Posted 5 months ago
I recently bought a suit from the shop at Skipton. I was visiting the area when I saw the interesting variety of suits on display in the window. Once inside, I was spoilt for choice by the range and quality of the clothes on offer and all at a reasonable price. The staff who I dealt with both online and in the shop were very knowledgeable and helpful in providing insight and ideas. I would definitely recommend Jenson Samuel, an overall excellent experience!
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Posted 5 months ago
Very good waistcoat good quality. Bought for a wedding and got numerous compliments. Would definitely use again for other items. Fast delivery.
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Posted 5 months ago
They make perfectly fitting suits, lovely tailor materials and incredible delivery time. I've bought two suits and will defiantly buy another.
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Posted 5 months ago
Excellent service and very individual good quality shirts, I have walked past the shop many times in Skipton yet never called in and ended up ordering online. The shirts arrived very quickly and well packaged and are a welcome addition to my Christmas wardrobe. Next time I am in Skipton I will be visiting the store to see what else I can add.
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Posted 5 months ago
In my particular case there were issues around stock levels. Without hesitation they were in touch to tell me. However the customer care didn't end there. The patience that was shown was very gratifying. They made you feel very worthy. The product fit really well. I got 3 shirts and each shirt was identical in fit and size.
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Posted 5 months ago
Great quality and finish, material on reverse of waistecoat is beautiful. Husband very happy
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Posted 5 months ago
Good quality for the money and fast shipping
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Posted 5 months ago
Great quality trousers with nice fit.
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Posted 5 months ago
Great price and great quality. Free delivery which was very swift. Item arrived in perfect condition and just like the picture. Would definitely buy from here again.
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Posted 6 months ago
I've ordered several 3xl shirts for my tall and heavy husband, I've only ever had to send one back and the customer service was excellent. The designs are out of the ordinary, the shirts beautifully made and fabric is good quality. It's my first choice when he needs a special shirt.
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Posted 6 months ago
Very speedy delivery and hassle free exchange procedure . Friendly and helpful staff on the phone.
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Posted 6 months ago
Ordered trousers and tie was perfect for attended event. Size fits perfectly and looked very smart. Delivery service was prompt and efficient. No issues from order to receiving the items. Very good quality!!
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Posted 6 months ago
Excellent quality and great value.
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Posted 6 months ago
A most impressive service, and a friendly and knowlegeable person in George who dealt courteously and professionally with me and resolved in a very short time the issue that I had with my first order. I think that Jenson Samuel should be proud of their staff. It is a mark of a quality company when they can resolve issues quickly - not everyone can get it right first time.
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Posted 6 months ago
Was easy moving about on the website I used the standard free delivery, was given two weeks for the tie to arrive but it came in three days The colour of the tie was as I wanted it, same as was on online and it was quality
Jenson Samuel 5 star review on 4th November 2023
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Posted 6 months ago
Fast delivery and when the boots did not fit my partner, may I add no fault of Jenson Samuel, we sent back and had a new pair in under a week, great service and lovely boots!
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Posted 6 months ago
Really good quality equipment and very well made.
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Posted 6 months ago
Jenson Samuel is rated 4.8 based on 618 reviews