JACK1T Reviews

Name: JACK1T
Address: 4th Floor 4 Tabernacle Street, London, Cheltenham
Rating: 4.56

4.6 Rating 1,422 Reviews

89 %

of reviewers recommend JACK1T

4.6

Based on 1,422 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

JACK1T 5 star review on 27th December 2025

Anonymous

JACK1T 5 star review on 26th February 2024

SALVATORE RAIA

JACK1T 5 star review on 19th December 2023

Gina Eppolito

Juan Agullo Amoros

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This brand doesn’t disappoint. Good prices, fast ship time, ultimate quality and friendly customer service. Love Jack1t!”

Helpful Report

Posted 3 years ago

Hello Matt, Thank you so much for taking the time to share your amazing feedback with us. It’s great to hear that you enjoyed shopping with us. If you need anything in future, please don’t hesitate to contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Top! Kvliteta.”

Helpful Report

Posted 3 years ago

Hello Aleksander, Thank you for taking the time to share your feedback. We love to hear that you are impressed with our quality and hope you are loving our product. For any further assistance, email: clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Todo perfecto y muy rapido”

Helpful Report

Posted 3 years ago

Hello Pedro, Thank you for taking the time to share your feedback with us. It means a lot to us that you had a positive experience and prompt service. If there's anything we can help you with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“Bunda a vesta jsou super, není to levné tradiční oblečení které najdete v obchodě v 99 %. Je to něco extra což takové věci miluji 👍.”

Helpful Report

Posted 3 years ago

Hello David, Thank you so much for taking the time to share your amazing feedback. We're glad to hear that you love your jacket! If there's anything we can help you with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“costumsservice applys well and its easy to return.”

Helpful Report

Posted 3 years ago

Hello Ykme, Thank you so much for your amazing feedback. It means a lot to us that you had a positive experience. If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“It is a. Ery nice Jacket, I loved. Services very good.”

Helpful Report

Posted 3 years ago

Hello Tany, Thank you for taking the time to leave us a review. We're glad to hear that you had a positive experience shopping with us. If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Love the quality and the warmth this is my third coat.”

Helpful Report

Posted 3 years ago

Hello Geraldine, Thank you for taking the time to share your feedback with us, we greatly appreciate it. I'm so glad to hear that you love our JACK1T's. If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Great product!! It is to be improved only for post-purchase messages and for return”

Helpful Report

Posted 3 years ago

Hello Andrea, Thank you for taking the time to leave us a review. We appreciate your feedback. If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Super service”

Helpful Report

Posted 3 years ago

Hello Customer, Thank you for taking the time to leave us a review. We're glad to hear that you had a positive experience shopping with us. If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“jacket well made comfortable my suggestion is that the collar should be smaller and the hood can be wrapped.”

Helpful Report

Posted 3 years ago

Hello Kacper, Thank you for taking the time to leave us a review. We appreciate your feedback. If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Excellent quality, gorgeous coat and fits great will definitely shop with you again”

Helpful Report

Posted 3 years ago

Hello Gemma, Thank you so much for your amazing feedback. It means a lot to us that you had a positive experience. We are so glad to hear you love our JACK1T's and will be purchasing again in the future. If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Fantastic coat, so warm and quick delivery. I was so impressed I ordered my husband a coat after I received mine!”

Helpful Report

Posted 3 years ago

Hello Paula, Thank you so much for your amazing feedback. It means a lot to us that you had a positive experience and love our JACK1T's as much as we do. If there's anything we can help you with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“I am a returning customer to Jack1t and I must say the quality continues me to come back for more. The ingenuity of these products along with my recent purchase over exceeds my expectations when it comes to quality. Highly recommend anyone who passes by this site and not worry so much about price. It’s all worth it. Expect fast delivery and shipping.”

Helpful Report

Posted 3 years ago

Hello Alberto, Thank you so much for taking the time to share your amazing feedback with us, it's greatly appreciated. We love your picture, and we're so glad to hear that we exceeded your expectations! If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Very good quality jacket. Only downside is that there was a incorrect picture of the item I purchased on the website. The Mens rescue down bomber in blacks 5th picture on the website has a picture of the jacket with a red logo on the arm when it is in fact black. I prefer the logo being black so I don’t even know if it is a downside. A freebie would be nice for pointing out the website error, not a discount loool.”

Helpful Report

Posted 3 years ago

Hello Danzel, Thank you for taking the time to leave us a 5-star review. We're glad to hear that you're impressed with the quality of your JACK1T. Thank you so much for also pointing out this error, we have now forwarded your message on to the relevant team and have also sent you a private message. Kind regard, JACK1T

Posted 3 years ago

“😍 идеальная покупка!!!”

Helpful Report

Posted 3 years ago

Hello Raigo, Thank you for taking the time to leave us a 5-star review, we really appreciate it. We hope you are loving your JACK1T. If there is anything we can help you with in the future, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“the product is very good and the jacket arrived in few time”

Helpful Report

Posted 3 years ago

Hello Tamarara, Thank you so much for taking the time to share your feedback. We're so sorry to hear that we did not exceed your expectations on this occasion, we do not expect this at all. We have sent you a private message to help with any unresolved issues. You can also send an email to clientservices@jackitco.com if you would like to contact us directly. Kind Regards, JACK1T

Posted 3 years ago

“Het is een supermooie, coole en echt warme jas. Beter dan ik gedacht had! Een echte aanrader. Mijn beste en mooiste jas dat ik tot nu toe al gekocht heb. Zou hem aan iedereen aanbevelen!”

Helpful Report

Posted 3 years ago

Hello Emmanuel, Thank you for taking the time to leave us a 5-star review, we really appreciate it. We love to hear that you had a positive experience and love our JACK1T's as much as we do. If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Amazing cool jacket (R3D FULL HOOD DOWN PUFFER JACKET). Delivery was fast and the sale price fantastic. No doubt I am gonna buy another jacket from Jack1t in the future. The size guide is by the way also very helpful.”

Helpful Report

Posted 3 years ago

Hello Kenneth, Thank you for your feedback. Amazing to hear you are happy with your jacket and that your order arrived quickly. We're glad our size guide helped you to find your perfect size! If there is anything we can help you with in the future, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“No puedo devolver mi chaqueta porque no puedo descargar la hoja de devolución. Les he escrito y no me contestan”

Helpful Report

Posted 3 years ago

Hello Luisa, Thank you for taking the time to share your feedback with us. It appears that this matter has been looked into as you have been contacted directly through email. However, if you need anything else please send an email to clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Très belle veste super qualité”

Helpful Report

Posted 3 years ago

Hello Fiodor, Thank you for the review, it is really important to us. We love to hear that you are impressed with our quality and hope you are loving our product. If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

JACK1T is rated 4.6 based on 1,422 reviews