JACK1T Reviews

Name: JACK1T
Address: 4th Floor 4 Tabernacle Street, London, Cheltenham
Rating: 4.56

4.6 Rating 1,426 Reviews

89 %

of reviewers recommend JACK1T

4.6

Based on 1,426 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

JACK1T 5 star review on 27th December 2025

Anonymous

JACK1T 5 star review on 26th February 2024

SALVATORE RAIA

JACK1T 5 star review on 19th December 2023

Gina Eppolito

Juan Agullo Amoros

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Packages arrived very quickly and were well presented. I just check without opening fully because both are Christmas presents for my daughters.”

Helpful Report

Posted 4 years ago

Hi Jose, Thank you for taking the time to share your feedback with us. It means a lot to us that you had a positive experience and you were impressed with our delivery service. If there's anything we can help you with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“Brilliantly swift delivery, smart communication, epic packaging & very high quality item. So very happy & will be ordering more for sure!!”

Helpful Report

Posted 4 years ago

Hi Customer, Thank you so much for your amazing feedback. It means a lot to us that you had a positive experience. We are so glad to hear you love our JACK1T's and will be purchasing again in the future. If there's anything we can help with, please send an email to clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“I was delighted with the wrapping and the jacket is perfect both design and quality of the materials.”

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Posted 4 years ago

Hi Gloria, Thank you so much for taking the time to share your amazing feedback with us, it's greatly appreciated. We love your video, thank you for sharing this with us. It's great to hear you're impressed with our quality. If there's anything we can help with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“Love the company. Jackets look great! Packaging and detailing are beautiful. The ordering process is easy and reliable.”

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Posted 4 years ago

Hi Asiya, Thank you for taking the time to share your feedback with us, we greatly appreciate it. I'm so glad you love our JACK1T's and packaging as much as we do. If there's anything else we can help you with, please let us know by emailing clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“Beautifully”

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Posted 4 years ago

Hi Enrique, Thank you for taking the time to leave us a 5-star review, we really appreciate it. Please reach out to clientservices@jackitco.com for any help in future. Kind regards, JACK1T

Posted 3 years ago

“Very good quality! The packaging is also amazing. A little bit too heavy but very warm.”

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Posted 4 years ago

Hi Cecilia, Thank you for the review, it is really important to us. We love to hear that you are impressed with our quality and loved our packaging. If there's anything we can help you with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“Doudoune de très bonne qualité et envoi rapide ! Parfait 👍”

Helpful Report

Posted 4 years ago

Hi Virginie, Thank you for your feedback. Amazing to hear you are happy with our quality and that your order arrived quickly. If there is anything we can help you with in the future, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“I love my new Jack1T. Better than expected, very warm and comfy and excellent price. Thank you”

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Posted 4 years ago

Hi Francesca, Thank you so much for taking the time to share your amazing feedback. It means a lot to us that your expectations were exceeded. We're so glad you love your JACK1T. If you need anything in future, please don’t hesitate to contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Il giubbetto è bellissimo e buonissimo!!! Lo adoro 😍 !!! I tempi di spedizione 🚚 perfetti 🤩! I servizio clienti sono al top 🔝!!! Sicuramente farò altri acquisti!! 🤩🤩🤩”

JACK1T 5 star review on 15th December 2021

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Posted 4 years ago

“Muy contento, me llegó en 5 dias y es la mejor compra que he hecho en mi vida. El chaquetón abriga mucho y top calidad. Muy feliz y la caja es espectacular”

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Posted 4 years ago

“Like no other cost I have had. The detail, design, comfort and even the pull tags and zips are strong and durable. I have 3 now and my girl has 2. Love the packaging to. Slick ❤️”

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Posted 4 years ago

“Perfect shopping, fast delivery. The quality of the items is very good. I am very satisfied with the product and I think I will have the next order soon.”

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Posted 4 years ago

“Perfect. Size, Style, fit, everything perfect”

JACK1T 5 star review on 14th December 2021

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Posted 4 years ago

“Máš de lo k esperaba”

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Posted 4 years ago

“Excellent jacket and excellent delivery the best from now i will buy only here Thanks”

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Posted 4 years ago

“The delivery was very quick. The Jacket is as described, even more. It is beautifully made, no errors or mistakes in or on the jacket. The packaging made very fancy and almost breathtakingly beautiful....you guys really nailed it with it. The jacket is very warm, which was the most important for me, excellent quality...I am enjoying it to the max, congrats to the whole Jack1t Team for all the effort, from the design to delivery. :thumbs up:”

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Posted 4 years ago

“Love my jacket great quality. Worth every penny!”

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Posted 4 years ago

“Wow! This was even better than I expected. It rivals all high end premium band names and looks amazing! Excited to sport this season!”

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Posted 4 years ago

“Tnx, so nice!”

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Posted 4 years ago

“I love my new Jack1t!! It´s of high quality, very warm and comfortable. It fits perfectly and looks very good. When I`m wearing it, people in the streets turn around to have another look at the Jack1t. Thank U so much”

Helpful Report

Posted 4 years ago

JACK1T is rated 4.6 based on 1,426 reviews