JACK1T Reviews

Name: JACK1T
Address: 4th Floor 4 Tabernacle Street, London, Cheltenham
Rating: 4.56

4.6 Rating 1,426 Reviews

89 %

of reviewers recommend JACK1T

4.6

Based on 1,426 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

JACK1T 5 star review on 27th December 2025

Anonymous

JACK1T 5 star review on 26th February 2024

SALVATORE RAIA

JACK1T 5 star review on 19th December 2023

Gina Eppolito

Juan Agullo Amoros

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality products, bold and timeless design, friendly and helpful customer support.”

Helpful Report

Posted 4 years ago

Hi Andraz, Thank you so much for your amazing feedback. It's great to hear you love the quality and design of our products and had a great experience with our client service team. If there is anything else we can help you with, please contact us at clientservices@jackitco.com Kind regards, JACK1T

Posted 3 years ago

“Great quality & design, including a perfect packaging of the Jack1t. I´m very satisfied with by Jack1t, really great. This Jack1t is an "Eyecatcher" and keeps you warm!”

Helpful Report

Posted 4 years ago

Hi Customer, Thank you for taking the time to share your feedback with us, we greatly appreciate it. I'm so glad you are happy with our quality and design and love our packaging as much as we do. If there's anything else we can help you with, please let us know by emailing clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“Supertop!!!”

Helpful Report

Posted 4 years ago

Hi Customer, Thank you for taking the time to leave us a 5-star review, we really appreciate it. If there's anything we can help you with, please email clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Awesome jacket great quality”

Helpful Report

Posted 4 years ago

Hi Lee, Thank you for the review, it is really important to us. We love to hear that you are impressed with our quality and hope you are loving our product. For any further assistance, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“Absolutely great purchase!”

Helpful Report

Posted 4 years ago

Hi Customer, Thank you so much for your feedback. I'm so glad you are happy with your purchase. If there's anything we can help you with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“Very good quality product & nice cut. Unfortunately, ordered the wrong size. It would be great if faux fur could be ordered separately… same jacket with black fur looks nicer, but forever not available.”

Helpful Report

Posted 4 years ago

Hi Customer, Thank you for the review, it is really important to us. We love to hear that you are impressed with our quality and hope you are loving our product. If you need any further assistance, email: clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“I have been a customer for several years, the product is excellent, as is the delivery and return service”

Helpful Report

Posted 4 years ago

Hi Antonio, Thank you so much for taking the time to share your amazing feedback with us, it's greatly appreciated. It means a lot to us that you're a loyal customer and love our products. If there is anything we can help you with in the future, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Vraiment Top ! Chaude - de très bonne qualité (finition - details…) et à un prix correct. Livraison rapide et soignée - super packaging ! Je n’hésiterai pas recommander chez Jack1t 👍”

Helpful Report

Posted 4 years ago

Hi Teresa, Thank you for taking the time to share your feedback. Amazing to hear that you love our quality and you were so happy with the delivery time. We are so proud of our packaging and it's great to hear you were so impressed with it. If there's anything we can help you with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“Top notch quality”

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Posted 4 years ago

Hi Salvatore, Thank you for your feedback. Amazing to hear you are happy with our quality. If there is anything we can help you with in the future, please contact us at clientservices@jackitco.com Kind regards, JACK1T

Posted 3 years ago

“Jacket didn't fit... Issued a return process, and everything went smooth. Thanks a lot, Jack1t!”

Helpful Report

Posted 4 years ago

Hi Customer, Thank you for taking the time to share your feedback. I'm really sorry you didn't find your perfect size. We have sent you a private message to help assist you further. If there is anything else we can help you with, please contact us at clientservices@jackitco.com Kind regards, JACK1T

Posted 3 years ago

“Very fast shipping and good quality thanks !”

Helpful Report

Posted 4 years ago

Hi Garance, Thank you for your feedback. Amazing to hear you are happy with our quality and that your order arrived quickly. If there is anything we can help you with in the future, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“super, extra”

Helpful Report

Posted 4 years ago

Hi Joanna, Thank you for taking the time to leave us a 5-star review, we really appreciate it. Please reach out to clientservices@jackitco.com for any help in future. Kind regards, JACK1T

Posted 3 years ago

“Perfect! I love it.”

Helpful Report

Posted 4 years ago

Hi Cristina, Thank you for taking the time to share your amazing feedback with us. So glad you love our JACK1T's as much as we do. If there's anything we can help you with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“Snel geleverd, prachtige verpakking en de jas is perfect!! Zo blij mee!!”

Helpful Report

Posted 4 years ago

Hi Customer, Thank you for leaving us a review, we really appreciate it. Amazing to hear that you love our quality and you were so happy with the delivery time. We are so proud of our packaging and it's great to hear you were so impressed with it. If you need anything in future, please don’t hesitate to contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Love it . Very nice n warm”

JACK1T 5 star review on 20th December 2021

Helpful Report

Posted 4 years ago

Hi Customer, Thank you so much for taking the time to share your amazing feedback with us, it's greatly appreciated. We love your picture, thank you for sharing this with us. If there's anything we can help with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“I love my Jack1t, it's good quality beyond expectations. Highly recommended. Medium fits me perfectly.(182cm,80kg). Thanks!”

Helpful Report

Posted 4 years ago

Hi Zsombor, Thank you for taking the time to share your feedback. Amazing to hear that you were impressed with our quality and love your JACK1T. If you need anything in future, please don’t hesitate to contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Dos veces que compro , disfruto mucho de los abrigos, llenos de detalles me gustan muchos y mantienen mucho calor , llegan de tres días a 4 en Italia”

Helpful Report

Posted 4 years ago

Hi Ronnie, Thank you so much for taking the time to share your amazing feedback with us, it's greatly appreciated. We love your picture, thank you for sharing this with us. It's great to hear that you have purchased multiple jackets for us. If there's anything we can help with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“Perfetta impacchettatura, giacchetto veramente ottimo, nessun difetto che io abbia notato. Arrivato in 6 giorni in italia. Consiglio”

Helpful Report

Posted 4 years ago

Hi Giacomo, Thank you so much for taking the time to share your amazing feedback. Amazing to hear that you love our quality and you were so happy with the delivery time. We are so proud of our packaging and it's great to hear you were so impressed with it. Please get in touch with us via clientservices@jackitco.com for any help in future. Kind regards, JACK1T

Posted 3 years ago

“Eccellente 🔥🔥🔥🔥”

Helpful Report

Posted 4 years ago

Hi Alessio, Thank you for taking the time to leave us a 5-star review, we really appreciate it. We love your picture, thank you for sharing this with us. Please reach out to clientservices@jackitco.com for any help in future. Kind regards, JACK1T

Posted 3 years ago

“The best 👍”

Helpful Report

Posted 4 years ago

Hi Firca, Thank you for taking the time to share your feedback. It’s great to hear you love your JACK1T. For any further assistance, please email clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

JACK1T is rated 4.6 based on 1,426 reviews