JACK1T Reviews

Name: JACK1T
Address: 4th Floor 4 Tabernacle Street, London, Cheltenham
Rating: 4.56

4.6 Rating 1,414 Reviews

89 %

of reviewers recommend JACK1T

4.6

Based on 1,414 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

JACK1T 5 star review on 27th December 2025

Anonymous

JACK1T 5 star review on 26th February 2024

SALVATORE RAIA

JACK1T 5 star review on 19th December 2023

Gina Eppolito

Juan Agullo Amoros

127

Anonymous

Anonymous // 01/01/2019

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“I was not to happy because it came in a bag not in a box. What happened to the box. I do like the Jacket. The zipper hang tag is not the same on the picture of the website.”

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Posted 11 months ago

“Have bought 2 winter jackets from JACK1T already and it never disappoints. Good quality and durable jackets, very warm, no problems with shipment.”

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Posted 11 months ago

“Lovely warm jacket. About the right size. I would say slightly on the larger size. I usually choose XL for super dry but could have probably gone for L with Jack1t. Nice feel to the material. The downside for me, was the size of the hood. Enormous. Felt like I was putting on a spaceman helmet. Needed to be half the size.”

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Posted 11 months ago

“Love this Jack1t. I’m a size 12 and the Medium fits perfectly. Would recommend.”

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Posted 11 months ago

“This is my second purchase from JACK1T as I love their coats. They are super warm and comfortable to wear. One of purchases was around 3 years ago it was a full length coat which is great for dog walks etc.”

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Posted 11 months ago

“This is the second JACK1T I have bought. I have one and bought my husband one. I love the styling, comfort and warmth of the jacket. The service is excellent, with the product arriving within 2 days of order. Love these jack1ts.”

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Posted 11 months ago

“Just received my new coat. Love it, so cosy, warm and comfortable to wear.”

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Posted 11 months ago

“I love the lightweight feel of the coat that still packs a punch of warmth..I'm sorry to say that I feel like the side pockets could be a bit deeper.. they feel so small compared to my 4 other jackets. Also. I think a zipped hood detach/ attach would be much better than the studs. This cost is lovely. It looks & feels good on and I think anyone would be happy with their purchase like I am!”

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Posted 11 months ago

“So warm, fits well, love it!”

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Posted 11 months ago

“Fantastic jackets - I bought the lightweight SPORTL1TE FUNNEL and the EZ Puffer. The look is great and very stylish. The workmanship seems to be top quality and the jackets are really comfoertable and feel very lightweight. Very warm too, but not oppresively so. Highly recommend.”

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Posted 1 year ago

“The padded coat is very warm and snuggly, unfortunately I will have to return it as I feel the sizing comes up small, separate sizing in the future would be ideal instead of combined sizing. For the price sizing / better fabric should be more considered.”

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Posted 1 year ago

“Too comfortable, I love it”

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Posted 1 year ago

“Really pleased with my new coat, the second Jack1t coat I have purchased, such good quality and good prices in the sale.”

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Posted 1 year ago

“I love this JACK1T, it's light weight yet warm and very stylish 😎 👌🏾... 10/10”

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Posted 1 year ago

“Love this jacket! Good quality and design perfect fit”

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Posted 1 year ago

“Must say the quality of the jacket is excellent. Ordered on a Friday and received on Monday so very fast delivery. However the jacket was to small and needed a larger size Jack1t do not do exchanges so I had to return the jacket and pay for another one in the correct size and am waiting for a refund! Hopefully will not take to long to get my money back?”

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Posted 1 year ago

“the jacket is warm and comfoftable”

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Posted 1 year ago

“Such good quality and fit, much needed for a winter in London.”

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Posted 1 year ago

“I haven’t received my jacket and it is coming up to 3 weeks now can you tell me when it is coming pkeade”

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Posted 1 year ago

“I am waiting for over a week for my item. I have tried contacting your customer service team but to no avail. Please can you send my order or refund my money…..”

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Posted 1 year ago

JACK1T is rated 4.6 based on 1,414 reviews