Ironmongery World Reviews

Name: Ironmongery World
Address: Unit 4b, Black Dyke Mills, Queensbury, Bradford, United Kingdom
Rating: 4.15

4.2 Rating 1,223 Reviews

78 %

of reviewers recommend Ironmongery World

4.2

Based on 1,223 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Ironmongery World:

IronmongeryWorld.com features a range of special offers and deals across the whole architectural ironmongery & hardware range.

Ironmongery World is a leading manufacturer and major distributor of hand forged, heavy duty ironmongery products and the preferred choice of DIY professionals. We specialise in high performance products, from a wide selection of antique coat hooks, locks and shelf brackets to a vast array of hinges, latches and door handles.

We have been a dependable source for quality hardware products nationwide that are manufactured by ourselves, whether you are a tradesman or a homeowner, we will have the right fittings for you.

Visit Website

Phone:

01274033334

Email:

showroom@ironmongeryworld.com

Location:

Unit 4b, Black Dyke Mills,
Queensbury,
Bradford
United Kingdom
BD13 1QA

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Ironmongery World 5 star review on 6th April 2025

Chris Hughson

Ironmongery World 5 star review on 18th December 2024

Anonymous

Anonymous // 01/01/2019

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“Quick delivery. Good product.”

Helpful Report

Thank you for the kind words.

“Good service and reasonable price”

Helpful Report

Thank you for the kind words.

“Did not receive order after over a month. Still waiting.”

Helpful Report

Hi Mr Vali. Firstly id like you apologise for you, not receiving your order. It was despatched on the 9th of October. Via Hermes Courier. Please be thoughtful and patient, as the current driver situation in the UK, which are delaying most of the deliveries. Also try contact Hermes, it does say its still on the way. This is your tracking number - H00MTC0000507343. Thank you

“Excellent Product and Service”

Helpful Report

Thank you for the kind words.

“The products are great no issues what so ever. The frustration is that you can order out of stock items which means you have to wait for your goods. The first time you know is when you get a partial delivery and there is a note in the box.”

Helpful Report

Mr Schup, Apologies for the lack of communication. You can only order out of stock items, when they have a different finish or are a different size. I understand this isnt very convenient and we are working on changes on the website. Thank You Zarah

“Fast and reasonably priced”

Helpful Report

Thank you for the kind words.

“The cupboard handles were exactly As advertised and included appropriately distressed screws so that the whole unit was of a piece. The way they have been made made installation very straightforward. They were delivered on time. Ive ordered some more and recommended IW to our daughter”

Helpful Report

Thank you so much for the kind words.

“Speedy delivery, however item was unusable due to poor manufacturing. Emailed IronmongeryWorld on Tuesday (now being Friday) and haven't heard anything back regarding an exchange or refund.”

Helpful Report

Hi Sam, Hope your well. My Colluege has tried to contact yourself, via call. We have despatched some new ones, which should have been with yourself by now. If there's any more issues please do not hesitate to contact ourself.

“revised review after product delivered late. First the items that I bought are fine, no problems there. I placed the order Wed evening with 'next day' delivery because I wanted it by the weekend. It didn't arrive on Friday as the courier said it would, but did arrive Monday - did that resolve the issue? This was a cheap courier ( the poor driver worked from 8am to 8pm ) they just seem to have scheduled too much for a single day - most of the time that would be OK but if you can't do next day delivery don't promise it, or offer it as an priced option with a different courier.”

Helpful Report

Apologies for not receiving your product the next working day. We would appreciate your patience. Just a guidance for future reference that there is national shortage of HGV drivers, and therefore would appreciate patience. We are trying our best and your package did leave the warehouse the same day, hence why you are receiving frequence updates from the courier services.

“Very pleased with my coat hooks, excellent quality and service”

Helpful Report

Thank you for the kind words.

“Item arrived in time and I'm very happy with it. Easy to put together and looks good”

Helpful Report

Thank you for the kind words.

“Great, just as expected”

Helpful Report

Dear Mr Moore, Thank you for being so patient with us, Delivering to Australia, would take a few days. Your order was despatched on the 27th of September 2021. LG443366645GB This is your tracking number and it has reached Australia. Thank you.

“Very efficient delivery and very happy with product.”

Helpful Report

Thank you for the kind words.

“Omg you have to use this online shop for all your ironmongery. The quality is superb and not at all expense. Brilliant value! Super fast delivery, cannot fault anything.”