Ironmongery World Reviews

Name: Ironmongery World
Address: Unit 4b, Black Dyke Mills, Queensbury, Bradford, United Kingdom
Rating: 4.15

4.2 Rating 1,223 Reviews

78 %

of reviewers recommend Ironmongery World

4.2

Based on 1,223 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Ironmongery World:

IronmongeryWorld.com features a range of special offers and deals across the whole architectural ironmongery & hardware range.

Ironmongery World is a leading manufacturer and major distributor of hand forged, heavy duty ironmongery products and the preferred choice of DIY professionals. We specialise in high performance products, from a wide selection of antique coat hooks, locks and shelf brackets to a vast array of hinges, latches and door handles.

We have been a dependable source for quality hardware products nationwide that are manufactured by ourselves, whether you are a tradesman or a homeowner, we will have the right fittings for you.

Visit Website

Phone:

01274033334

Email:

showroom@ironmongeryworld.com

Location:

Unit 4b, Black Dyke Mills,
Queensbury,
Bradford
United Kingdom
BD13 1QA

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Ironmongery World 5 star review on 6th April 2025

Chris Hughson

Ironmongery World 5 star review on 18th December 2024

Anonymous

Anonymous // 01/01/2019

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“Fantastic value for money, fast delivery. Lovely Antique copper door hooks”

Helpful Report

“Not yet arrived!”

Helpful Report

Hi, Sorry for the inconveneince. Your parcel is with carrier at the moment. We have contacted them and waiting for their response. Many thanks

“Excellent service”

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“Items were perfect for what we wanted. Quick delivery”

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“Bought four Iron shelf supports and it arrived in Canada in 1 week ! I'm never in a hurry but this was impressive , The Quality is spot on for my project and the price point was awesome”

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Awesome. We deliver worldwide through a reliable carrier. We are glad that you are happy with the product and service. Many thanks

“Really wish you didn’t leave the £3 price tag on something I paid £14 for!!!”

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“My order took from order on 07/01/2022 until 24/01/2022 when it should have been next working day delivery (10/01/2022). This was down to nothing other than sloppy addressing of the delivery. Not one call back. When the delivery arrived one of the brackets was cracked. Emailed Ironmongery world but the emails just bounce back. Would not use again.”

Helpful Report

Dear Customer, Sorry for such an experience with your order. You place an order on 7th January which was Friday. Due to the weekend, it was dispatched the next working day. However, the delivery company took it longer than expected in terms of delivering your order for which we are deeply sorry. Regarding the bracket received broken, which email address have you sent the message to? Is it info@ironmongeryworld.com

“Good quality product. Arrived very quickly.”

Helpful Report

That's great. Thanks for the appreciation.

“I bought some vintage wrought iron heart hooks. The quality is above and beyond what I was expecting for the price. Very, very pleased and intend on being a return customer. Thank you!”

Ironmongery World 5 star review on 19th January 2022

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Thank you very much for sharing these images with us. The hooks look absolutely useful for the purpose.

“Great sturdy bracket, did the job of bracing a newel post to a door frame in a very tricky space.”

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That's a very creative idea. We are glad our bracket has been utilised creatively.

“Price was very competitive. I ordered brackets (Singer and others) and they look fabulous. Also ordered a couple of signs; they looked better once i rubbed some sandpaper over them. Very good quality products. They are now my 'go to' for any accessories i need in the home. Excellent service.”

Helpful Report

Good to know that. We always provide the best prices in the market. We would love to see the images of the installed brackets. Regards,

“I’ve ordered a number of hooks and cupboard handles over the last 12 months, and continue to do so because the price is better than anywhere else plus the service and delivery is always excellent.”

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Hi, Thanks for the kind words.

“Slats slide and wobble around inside the frame, pretty unsafe and had to hot glue them in place. The slats are rough to the touch in places and splinter, damaging clothes. Overall looks lovely though.”

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“Ordered a few hooks from them & they’re really good quality solid items staff dealt with a swap I requested quickly & efficiently quick dispatch too 👍”

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“Very good quality, and very quick supply. Would recommend this company.”

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“Good website and prompt delivery. Outstanding value for money for this rare type of coathangers”

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“My order was shipped to Canada and arrived within 4 days. The product was better than expected. The iron came lacquered and shiny which enhances the high quality workmanship. Absolutely LOVE it and will return in the future.”

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“If I could leave zero stars I would. I ordered a sample of a handle and then when I placed the order they all turned up in a totally different finish. After countless phone calls to the rude reception staff and e mails I finally got someone to try and change the handles. They never arrived as they were supposed to be awaiting a “delivery”. In the end I returned most of the handles and then to add insult to injury they are proposing to charge me a 15% restocking charge. Shocking service, which is a pity as they have nice products.”