Ironmongery World Reviews

Name: Ironmongery World
Address: Unit 4b, Black Dyke Mills, Queensbury, Bradford, United Kingdom
Rating: 4.15

4.2 Rating 1,223 Reviews

78 %

of reviewers recommend Ironmongery World

4.2

Based on 1,223 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Ironmongery World:

IronmongeryWorld.com features a range of special offers and deals across the whole architectural ironmongery & hardware range.

Ironmongery World is a leading manufacturer and major distributor of hand forged, heavy duty ironmongery products and the preferred choice of DIY professionals. We specialise in high performance products, from a wide selection of antique coat hooks, locks and shelf brackets to a vast array of hinges, latches and door handles.

We have been a dependable source for quality hardware products nationwide that are manufactured by ourselves, whether you are a tradesman or a homeowner, we will have the right fittings for you.

Visit Website

Phone:

01274033334

Email:

showroom@ironmongeryworld.com

Location:

Unit 4b, Black Dyke Mills,
Queensbury,
Bradford
United Kingdom
BD13 1QA

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Ironmongery World 5 star review on 6th April 2025

Chris Hughson

Ironmongery World 5 star review on 18th December 2024

Anonymous

Anonymous // 01/01/2019

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“Arrived on time, appropriately packaged, and easy to afix. Exactly what I was looking for.”

Helpful Report

“Bought some ornate cabinate hinges .ironmongery world was the only place that stocked them.i would recommend them to anybody looking for good quality products.”

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“Excellent product, exactly as described, prompt shipping - perfect. Recommended A****”

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“Beautiful handle for my self catering cottage, to help those with mobility issues easily get down two steps. Thank you”

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“Love it! Perfect addition to our laundry room. I can open the window and it's like line dried clothes outside!”

Ironmongery World 5 star review on 21st April 2023

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“I’ve used this Company several times they really are wonderful right up until today when trying to place an order on line it asked me to call customer service. The lady was impatient and it felt like she really didn’t want to be there and most certainly not taking my order. Definitely someone who should not be dealing with customers. If she was having a bad day I apologise”

Helpful Report

Dear Lorraine Nixon, Thank you for your feedback. Apologies, my colleague has processed your order and it was dispatched the same day. We are sorry if you felt this way. Regards Ironmongery World.

“Great company . Delivery came within a few days . Fab”

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“The product is made of cast iron which is rusting quite badly already resulting in the latch pivot filling with rust and binding up in wet weather so the latch won't drop into place. This means I have to go down and oil it fairly frequently. I never had to do that with the previous latch which only had to be replaced because it was damaged in the recent gales.”

Helpful Report

Dear Mr Nicholas, Thank you for your feedback. Apologies, we always strive to provide amazing service and I’m sorry that didn’t happen this time. Please contact us and we’ll arrange a replacement free of charge, or if you prefer we can issue a refund. Regards Ironmongery World.

“I'm very pleased with my purchase. I bought the iron curtain hold backs for very heavy curtains, and they are perfect. Exactly what I needed. Fast delivery.”

Ironmongery World 5 star review on 14th April 2023

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“Really pleased. Thank you.”

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“Excellent product and service. Delivered on time and as described.”

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“Great service. Easy to navigate online showroom. Quick and easy order process and fast delivery. I have used this company a few times now for several different items and always have an excellent service and product. I will continue to use them for all my brackets and hinges.”

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“Lovely shop, staff knowledgeable and friendly.”

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“Ordered an item for a fantastic price. Quick delivery.”

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“The door catch was as described, well made and arrived promptly.”

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“Still awaiting refund having returned faulty product”

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Dear Customer, Please note that Refunds are processed within 10-14 working days of receiving your parcel at our returns warehouse. We have forwarded this to our return team and have requested to refund you on priority, if already not been refunded. Thanks Ironmongery World.

“Bought a pair of cast iron airer ends. Promptly delivered and excellent quality. Would recommend this business.”

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“Parcel bot yet arrived”

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Dear Customer, Apology for the delay in the delivery process. The tracking is showing that your parcel was released from Custom in your country on 29th March. Did you receive an email or text message regarding the delivery from the local carrier? Thanks Ironmongery World

“I have not recieved my parcel.”

Helpful Report

Dear Customer, Sorry for the inconvenience. Your parcel was despatched from our warehouse on time. We are contacting the carrier to get further information. We will get back to you as soon as we hear back from them. Thanks Ironmongery World

“I ordered a pair of chrome window stays and received a pair of sun-glasses! I was unable to use the online ordering service provided and had to telephone Ironmongery World to place an order which turned out to be a big mistake, after two attempts I resorted to emails to place my order. They got my order totally muddled and i received, via Yodel, a pair of sun-glasses! Yodel told me the fault was not with them but with the sender. I will never use Ironmongery World again.”

Helpful Report

Ironmongery World is rated 4.2 based on 1,223 reviews