House Signs Direct Reviews

Name: House Signs Direct
Address: 23, Ashville Way, Whetstone, Leicester
Rating: 4.79

4.8 Rating 2,320 Reviews

95 %

of reviewers recommend House Signs Direct

Company Reviews

Metrics

4.8

Based on 2,320 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Arrived in good time, easy assembled and looks good And solar light works lovely, even though we’ve not had much sun”

Helpful Report

(18877) - Posted 2 years ago

Hello, Thank you for leaving a review. We are pleased that you are happy with your order and the service we provided. Kind Regards Tracey

Posted 2 years ago

“Good quality product with, a nice design and a competitive price. Delivered promptly as promised.”

Helpful Report

(18877) - Posted 2 years ago

Hello Lucy, Thank you for leaving a review. We are thrilled that you are pleased with your order and the effect it has had on your home. Kind Regards Tracey

Posted 2 years ago

“Serious delivery issues however house signs did everything possible to resolve the issue, eventually making us another sign. The signs themselves are really nice and good quality. Just need to change delivery company”

Helpful Report

(18877) - Posted 2 years ago

Hi Thank you for your review and your recent order. We are very sorry that you didn't receive delivery of your sign. When you contacted us to notify us of this a replacement sign was made and has been dispatched. Hopefully you will receive the replacement without any issue. We do apologies for the delay. Kind Regards Lissa

Posted 2 years ago

“Very happy with the sign. Great quality and looks great, quick delivery and well packaged too.”

Helpful Report

(18877) - Posted 2 years ago

Hello, Thank you for taking the time to leave a review. We are pleased that you are happy with the quality of your order and you are happy with the service provided. Kind Regards Tracey

Posted 2 years ago

“Not really please with the solar lamp attached to house number sign. Very dull at night even with 32C sunshine during the day.”

Helpful Report

(18877) - Posted 2 years ago

Hi Mike Thank you for your review. We are sorry you are disappointed with your Solar Light sign and we will contact you privately to discuss further to see if we can find the reason for the dull light and find a resolution. Kind Regards Lissa

Posted 2 years ago

“Great sign at good price thanks.”

Helpful Report

(18877) - Posted 2 years ago

Hello Burton, Thank you for leaving a review. We are thrilled that our website offers great looking signs at competitive prices. Kind Regards Tracey

Posted 2 years ago

“Good website made designing my house sign easy and enjoyable. On delivery the sign was very well packaged and contained easy to follow instructions. first class service.”

Helpful Report

(18877) - Posted 2 years ago

Hello Laura, Thank you for leaving a review. We are proud of our website that offers a "live" show of how your sign will look, this enables the customer to see exactly what their order will look like. Kind Regards Tracey

Posted 2 years ago

“Excellent service, speedy delivery and superb product. Highly recommend.”

Helpful Report

(18877) - Posted 2 years ago

Hello, Thank you for leaving a review. We are pleased that your are happy with your order and the service we provided. Kind Regards Tracey

Posted 2 years ago

“Very happy with sign, quick delivery”

Helpful Report

(18877) - Posted 2 years ago

Hello Kim, Thank you for leaving a review. We are happy they your are pleased with your order and the service we provided. Kind Regards Tracey

Posted 2 years ago

“Lovely sign for are House,now on our five bar gate.looks very smart.very happy with the service and quality.”

Helpful Report

(18877) - Posted 2 years ago

Hello Thomas, Thank you for leaving a review. We are thrilled that you are pleased with your order and the effect it has had on your home. Kind Regards Tracey

Posted 2 years ago

“No problems, really pleased with my purchase”

Helpful Report

(18877) - Posted 2 years ago

Hello Nicola, Thank you for leaving a review. We are happy that you are pleased with your order. Kind Regards Tracey

Posted 2 years ago

“My first order was written wrong,but I was told that's what I had wrote... The system doesn't show what you've written at the end.So making it impossible to prove whether it's or not.. Had to pay for another one which really i shouldn't have.”

Helpful Report

(18877) - Posted 2 years ago

Hi We are very sorry that the original sign you ordered wasn't personalised as you expected. We hope you have now received the replacement sign and we will be in touch privately to discuss further. Kind Regards Lissa Customer Services

Posted 2 years ago

“Very pleased with the slate house sign. It exceeded my expectations. It's very clear. Love the slate with the bold white numbers & road on it. Easy to order. Arrived within specified time frame.”

Helpful Report

(18877) - Posted 2 years ago

Hello Marie, Thank you for leaving a review. We are pleased that you are thrilled with your order and it has made a real difference to your home. Kind Regards Tracey

Posted 2 years ago

“Quality signs 100% value for price”

Helpful Report

(18877) - Posted 2 years ago

Hello Michael, Thank you for leaving a review. We our proud of our competitive prices and happy to forward them on to our customers. Kind Regards Tracey

Posted 2 years ago

“Exactly what we wanted and easy to fit.”

Helpful Report

(18877) - Posted 2 years ago

Hello Andrew, Thank you for leaving a review. We are pleased that you found your sign easy to fit and it was everything you wanted. Kind Regards Tracey

Posted 2 years ago

“Well done just not as heavy as expected”

Helpful Report

(18877) - Posted 2 years ago

Hello Barbara, Thank you for leaving a review. We are pleased that you are happy with your order. Kind Regards Tracey

Posted 2 years ago

“Item very good quality and value for money”

Helpful Report

(18877) - Posted 2 years ago

Hello Chris, Thank you for leaving a review. We are proud of the quality of our products and our competitive prices. Kind Regards Tracey

Posted 2 years ago

“My order was easy to place on the website , a follow up phone call from House Signs Direct confirmed the exact details of my sign was correct. And three days later there it was my very smart sign with super clear lettering on good quality slate , now proudly displayed at the road side. Brilliant service”

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(18877) - Posted 2 years ago

“Beautiful sign. Very pleased with it.”

Helpful Report

(18877) - Posted 2 years ago

“Very satisfied with the product Packaging could have been better as sign was broken on arrival However the response from the customer service department was superb and a replacement was delivered very quickly I give them 10/10 for service”

Helpful Report

(18877) - Posted 2 years ago

Hi Thank you so much for your positive review. It always lovely to hear that someone has received good customer service which is what we aim to provide. We are sorry that your sign was damaged in transit and delivered broken, this can happen on the rare occasion but we always send a replacement in these instances. We take on bard you comments about the packaging and look into this further. Kind Regards Lissa

Posted 2 years ago

House Signs Direct is rated 4.8 based on 2,320 reviews