House Signs Direct Reviews

Name: House Signs Direct
Address: 23, Ashville Way, Whetstone, Leicester
Rating: 4.79

4.8 Rating 2,320 Reviews

95 %

of reviewers recommend House Signs Direct

Company Reviews

Metrics

4.8

Based on 2,320 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Ok but bit cheapish, my stainless steel trim keeps falling off but otherwise ok.”

Helpful Report

(18877) - Posted 2 years ago

Hi Dave Thank you for your order and your review. We are sorry to hear that your stainless steel trim is falling off. We were obviously not aware of this issue but please email us a picture showing us the problem and we can work to get this fixed for you. Kind Regards Lissa

Posted 2 years ago

“Needed a new door number but it had to be a smaller size, this one fits the bill perfectly, thick slate, good painted number and good delivery time. Would definitely use House Signs Direct again.”

Helpful Report

(18877) - Posted 2 years ago

Hello Margaret-Ann Thank you for leaving a review. We are pleased that you are happy with the quality of your order and thank you for your kind recommendations. Kind Regards Tracey

Posted 2 years ago

“The sign was great and exactly as ordered. I had a problem with the solar light but they resolved this really quickly and with no quarrels. Great service.”

Helpful Report

(18877) - Posted 2 years ago

Hello Ivor, Thank you for leaving a review. We are pleased that you are happy with your order and any queries were easily resolved. Kind Regards Tracey

Posted 2 years ago

“The new sign arrived quickly. It was extremely sturdy and much nicer than I imagined it would be. Very pleased indeed.”

Helpful Report

(18877) - Posted 2 years ago

Hello Rosalind, Thank you for leaving a review. We are pleased that you are happy with your order and it exceeded your expectations. Kind Regards Tracey

Posted 2 years ago

“Great sign. What I ordered is what I received, can’t fault them.”

Helpful Report

(18877) - Posted 2 years ago

Hello Antonia, Thank you for leaving a review. We are thrilled that you are happy with your order and it was everything you expected. Kind Regards Tracey

Posted 2 years ago

“It is really hard to give a review as I ordered the sign and finally arrived slightly later than estimated date ( Evri to blame ) however I tried it and it is not working, I understand it’s winter time and no sufficient sun light around but I tried facing it to the south as advised and still not working. Is it not supposed to work in winter time at all? I am disappointed actually as I was hoping at least it would work even for a few hours”

Helpful Report

(18877) - Posted 2 years ago

Hi Thank you for your review. We are sorry you have had problems with your Solar Sign. We will contact you privately to give you some advice and help resolve the issues you have. Kind Regards Lissa

Posted 2 years ago

“Excellent service”

Helpful Report

(18877) - Posted 2 years ago

Hello, Thank you for leaving a review. We are pleased that you are happy with the service we provided. Kind Regards Tracey

Posted 2 years ago

“Quick efficient dealing with this company and a very nice product. Thank you.”

Helpful Report

(18877) - Posted 2 years ago

Hello Lynne, Thank you for leaving a review. We are pleased that you are happy with your order and the service we provided. Kind Regards Tracey

Posted 2 years ago

“The order process was straightforward and quick. I particularly liked the Personalise section where you can preview what the sign will look like.”

Helpful Report

(18877) - Posted 2 years ago

Hello Gregory, Thank you for leaving a review. We are proud of our "live" system as customers are able to see exactly what their sign will look like and this always helps to make decisions. Kind Regards Tracey

Posted 2 years ago

“I'm dissatisfied with my purchase. It doesn't function properly and there was no manual included. And when contacting you, you didn't even bother to acknowledge my reuest.”

Helpful Report

(18877) - Posted 2 years ago

Hello Walter We are so sorry to hear you are dissatisfied with your Solar Sign and we are also sorry if you haven't had a reply when contacting us. We can't trace any emails form you but we will be in touch privately to resolve the issues you have had. Kind Regards Lissa

Posted 2 years ago

“Fantastic quality products and friendly staff, who are more than happy to help.”

Helpful Report

(18877) - Posted 2 years ago

Hello Sally, Thank you for leaving a review. We proud our selves on our customer service and are always happy to help with any questions or queries you may have. Kind Regards Tracey

Posted 2 years ago

“Really pleased with my signs,ordered for my husbands Christmas present .came promptly and well packaged. Great value.”

Helpful Report

(18877) - Posted 2 years ago

Hello Susan, Thank you for leaving a review. We are pleased that you have enjoyed your shopping experience with us and we hope your husband loves his Christmas present.! Kind Regards Tracey

Posted 2 years ago

“just as ordered looks great and timely delivery 5 *”

Helpful Report

(18877) - Posted 2 years ago

Hello Glynn, Thank you for leaving a review. We are pleased that you are happy with your choice and the delivery was what you expected. Kind Regards Tracey

Posted 2 years ago

“Very happy with our sigh”

Helpful Report

(18877) - Posted 2 years ago

Hello Wayne, Thank you for leaving a review. We are pleased that you are happy with your order and the service we supplied. Kind Regards Tracey

Posted 2 years ago

“Great house sign, just what we were looking for and such a good price too. Thank you so much!👍🏼😁”

Helpful Report

(18877) - Posted 2 years ago

Hello Denise, Thank you for leaving a review. We are competitive with our prices and are proud of the quality we have to offer. Kind Regards Tracey

Posted 2 years ago

“I haven’t received the item yet! Process of ordering was clear and easy”

Helpful Report

(18877) - Posted 2 years ago

Thank you for your order and for the positive feedback that you found using our website to order, clear and easy. We will look into why your sign hasn't been delivered yet and will contact you privately. Kind regards Lissa

Posted 2 years ago

“Bought a rustic slate number plate and am very pleased. Arrived promptly, well packaged and even went through letterbox with no damage. Easy to put on wall and supplied with raw plugs and screws. Nice clear sign.”

Helpful Report

(18877) - Posted 2 years ago

Hello, Thank you for leaving a review. We are thrilled that you are pleased with your order as all our house signs are supplied with fixings and full fitting instructions. Kind Regards Tracey

Posted 2 years ago

“Great quality, looks amazing and was very easy to order, brilliant work guys”

Helpful Report

(18877) - Posted 2 years ago

Hello Graeme, Thank you for leaving a review. We are pleased that you found our website easy to navigate and her pleased with your delivery. Kind Regards Tracey

Posted 2 years ago

“Competitive price, product delivered quickly and is of good quality, happy all round.”

Helpful Report

(18877) - Posted 2 years ago

Hello, Thank you for leaving a review. We are pleased that you are happy with the quality and competitive prices we have to offer. Kind Regards Tracey

Posted 2 years ago

“Absolutely beautiful slate plaque! Very easy to order and reasonably priced! Got it for my daughter buying her first house, and we are both delighted with it!!! 🤗 Thank you very much!”

Helpful Report

(18877) - Posted 2 years ago

Hello Sharon, Thank you for leaving a review. We are thrilled that your daughter loves her house warming gift and the effect it will have on her new home. Kind Regards Tracey

Posted 2 years ago

House Signs Direct is rated 4.8 based on 2,320 reviews