Hampshire Generators Reviews

4.7 Rating 900 Reviews
91 %
of reviewers recommend Hampshire Generators
4.7
Based on 900 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Hampshire Generators Reviews
Hampshire Generators 5 star review on 28th April 2024
Pieter Woudenberg
Hampshire Generators 5 star review on 28th April 2024
Pieter Woudenberg
Hampshire Generators 5 star review on 22nd April 2024
Chris Mischka
Hampshire Generators 5 star review on 26th March 2024
JUSTINE BARROWCLOUGH
Hampshire Generators 5 star review on 25th October 2023
Marcus Livermore
Hampshire Generators 5 star review on 25th October 2023
Marcus Livermore
Hampshire Generators 5 star review on 3rd September 2023
Andy Bone
28
Anonymous
Anonymous  // 01/01/2019
I had to order this item from yourselves as the Jackery website only ships to EU countries with the continental AC socket and the UK website does not ship outside the UK! So you may be receiving other orders from here. Customs clearance was effecient and no problem (other than the cost!). With thanks, Stephen
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Posted 1 month ago
I have not tried the Jackery yet, so can’t comment on the product itself. But the time from order to the product being delivered was very impressive .
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Posted 3 months ago
Prompt service without any problems.
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Posted 3 months ago
Good timely delivery however tried to order by phone but you don’t have that facility, think it should be available.
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Posted 5 months ago
The sevice was efficient, timely and quality if goods were very good. The price was very good too.
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Posted 9 months ago
Excellent product , shame they did not send out the £10 love2shop voucher as promised
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Posted 9 months ago
Mostly a good experience. I ordered a Bluetti power station online and delivery took a good couple of weeks with no coms to let me know there would be a delay. This led to some contact regarding delivery dates. The staff were friendly but there was some mis-communication and so it arrived on an unexpected day. Not the end of the world, I got what I ordered and it was well packaged and couriered - just maybe don’t expect Amazon efficiency. Would use again.
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Posted 9 months ago
Extremely good communication. The leads were missing from my order, this was rectified immediately. Great service
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Posted 10 months ago
Arrived well packaged and ahead of schedule. No sign of the Love2Shop e voucher yet after chasing the only disappointment.
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Posted 10 months ago
Great service and easy to contact for any advice
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Posted 11 months ago
Good service, arrived very quickly, and at a good price
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Posted 1 year ago
Ordered an Ecoflow River 2 max and 160w solar panel. Unfortunately tone of the solar panel plugs was broken (packaging was perfect) and the power unit to solar panel connection cable not supplied. Quick call to Hampshire Generators, nice lady arranged collection of panel and said new panel and connection cable would be sent out. Panel collected as promised today.. now waiting for replacements... Impressed with service so far!
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Posted 1 year ago
I found these guys very helpful and keen to solve issues... My order was made up of 3 separate items which for some reason didn't all come together. So it took a couple of days to get all the items assembled but It was all sorted and I am happy with the way it turned out.
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Posted 1 year ago
I was happy with the competitive price of the parts I bought and communication with the company. I reduced the rating by one because the company insist on only using FedEx which meant for me an additional postage fee of nearly £14 for an item about 3cm long with very little weight! The item only cost £25. I did enquire whether they would send it by Royal Mail because for me it would arrive quicker than any other delivery method and cost less than £4. Sadly they refused. Oh well is the price you pay for living in the beautiful north of Scotland.
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Posted 1 year ago
The Honda EU22i is excellent I’m very pleased with it. My only issue is the long delivery time and lack of communication about the likely date of delivery. I had to email on 2 occasions.However, I did receive an apology.
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Posted 1 year ago
Great website, products are clearly described. Prompt delivery with good communication...
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Posted 1 year ago
Very pleased with al the dealings involved in ordering our new Generator.
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Posted 1 year ago
Ordered an item which was severely late in being dispatched due to it being on back order and the supplier continually pushing back. Communication was fine if I initiated for an update, but I didn’t receive any comms otherwise. Item was eventually dispatched to me 2 months after initial estimate but I wasn’t informed, the item just turned up.
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Posted 1 year ago
Veep pleased with purchase, cost and speed on delivery. However have emailed and requested a VAT invoice but gave not received one.
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Posted 1 year ago
Found the web site very easy to use and place an order but as the order placed during the Christmas break I have not yet received it
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Posted 1 year ago
Hampshire Generators is rated 4.7 based on 900 reviews