Halo Reviews

Name: Halo
Address: Lion Yard, Broad Street, Leominster, Lion Yard, Broad Street, Leominster, Herefordshire
Rating: 4.19

4.2 Rating 8,333 Reviews

78 %

of reviewers recommend Halo

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About Halo:

Halo is a registered charity and social enterprise running 25 sport and leisure centres throughout Herefordshire, Bridgend County Borough, Merthyr Tydfil, Shropshire and Swindon on behalf of the local authorities. We often discuss our status as a social enterprise, but many of our customers are unsure of what it actually means and more importantly, how it benefits them. Being a social enterprise means Halo trades for social purposes. We are a registered charity and 'not for profit' organisation, with no shareholders.

The money we make is ploughed back into the facilities.

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Phone:

01432 842075

Email:

info@haloleisure.org.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff are amazing and always on hand to help. I'm not leaving Halo, it's just they couldn't update my d/d details so i had to cancel to start again.”

Helpful Report

(Maesteg SC) - Posted 1 month ago

Hi Sian, Thank you for your fantastic 5-star review! We’re delighted to hear that our staff has been able to provide you with the help you needed. We're sorry to hear about the issue with updating your direct debit details; we understand how important that is. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! Looking forward to seeing you back at Halo soon! Best, The Halo Team

Posted 1 month ago

“The Staff are Very Friendly and Helpful.”

Helpful Report

(Highworth) - Posted 1 month ago

Thank you for taking the time to give us a fabulous 5* review and lovely feedback Many thanks Corina

Posted 1 month ago

“Thank you so much to Mel (Pilates) & Doug (yoga) Always bringing an uplifting mood, full of Good energy & Happy vibes. Both such lovely classes, everybody is made to feel welcome & non judgmental. Many thanks to you both for making me feel relaxed & so comfortable in your classes, can highly recommend Both 🩷💙”

Helpful Report

Posted 1 month ago

“Pilates classes are top class👍 Please can we have more Pilates classes during the daytime in the week and can we have the weekend classes back Thank you 😊”

Helpful Report

Posted 1 month ago

“Very sad that weekend Pilates has been withdrawn - Mel is such an amazing welcoming teacher🥲🥲. Really enjoying yoga and Tai Chi with Doug I’m keeping my fingers crossed that these classes won’t be withdrawn also”

Helpful Report

Posted 1 month ago

“There is an efficient booking system online which I have not had any troubles with. I had a refund for an unused booking of a tennis table but have not been able to activate that back into my booking payments . I pay by direct debit and have had no issues with that. I have been informed of any changes in membership fees. All in all I am quite satisfied.”

Helpful Report

(Highworth Recreation Centre) - Posted 1 month ago

Thank you for taking the time to give us a great 5* review. You have a £10.50 credit on your account ready to use on a racket sport booking. To use this speak to one of the staff and we can make a booking for you using the credit Many thanks Corina

Posted 1 month ago

“Amazing staff, fantastic classes and facilities.”

Helpful Report

(Meon Vale) - Posted 1 month ago

Good evening, Louise, Thank you for taking the time to share your feedback. We truly appreciate your kind words and are delighted to hear that you are enjoying the classes and the facility. Kind regards, Meon Vale Team

Posted 1 month ago

“Friendly, well-kept and well organised”

Helpful Report

(The Bromyard Centre) - Posted 1 month ago

Hi Debbie, Thank you so much for your 5 star review!We appreciate your positive feedback and hope you continue to enjoy our facility Kind Regards, The Bromyard Centre

Posted 16 hours ago

“I love our local gym! There is a full range of equipment and very helpful staff. What is best of all is the atmosphere of no criticism, everyone welcome. All ages and abilities are comfortable with their own workout.”

Helpful Report

(Ogmore Valley Life Centre) - Posted 1 month ago

Hi there, Thank you for the wonderful 5-star review! We're so pleased to hear that you love our gym and appreciate the welcoming atmosphere we strive to create. It’s fantastic to know that all ages and abilities feel comfortable here. Our staff works hard to support everyone, and your kind words mean a lot to us. We look forward to seeing you during your next workout! Best, Halo Team

Posted 1 month ago

“The staff at Halo are first Class always helpful. However there are times it is not very clean not enough lockers with keys as people are leaving their items in changing rooms so we have to chane in the toilets this should not happen”

Helpful Report

(Hereford Leisure Pool) - Posted 1 month ago

Hi Joyce, Thank you for your thoughtful 5-star review! We're delighted to hear that you find our staff to be first class and always helpful. Your feedback regarding cleanliness and locker availability is noted, and we will address these concerns to ensure a better experience for all our guests. We appreciate your support and look forward to welcoming you back soon! Kind regards, Hereford Leisure Pool Team

Posted 1 month ago

“The staff are always very friendly and helpful. There is a good atmosphere in the centre generally. The building is clean and welcoming.”

Helpful Report

(Maesteg SC) - Posted 1 month ago

Hi Kay, Thank you so much for your amazing 5-star review! We're thrilled to hear that you find our staff friendly and helpful, and it’s great to know that you enjoy the welcoming atmosphere at our centre. Cleanliness is a top priority for us, and we're glad it made a positive impression on you. We can’t wait to see you again soon! Best regards, Maesteg Staff Team

Posted 1 month ago

“clean and nice staff?”

Helpful Report

(Leominster Leisure Centre) - Posted 1 month ago

“Always a warm welcome.”

Helpful Report

(Highworth) - Posted 1 month ago

Thank you for taking the time to give us a fantastic 5* review and lovely comment Many thanks Corina

Posted 1 month ago

“Would like to thank Melanie Brown for all her help at the Pilates classes she takes.l have been going since it started and it has helped me alot.It is a shame that one individual has disrupted the sessions and spoilt it for all the other participants. This individual books a session and a selected spot in the class .Mats are moved if in the area .”

Helpful Report

Posted 1 month ago

“Amazing centre, full of activities. Staff always polite and helpful”

Helpful Report

(Bridgnorth) - Posted 1 month ago

“Great staff and fantastic equipment. I enjoy every session so far. :)”

Helpful Report

(Meon Vale) - Posted 1 month ago

Good afternoon, Michael, Thank you for taking the time to share your feedback with us. We’re pleased to hear that you’re enjoying your experience in our gym. Kind regards, Meon Vale Team

Posted 1 month ago

“Great gym, top quality equipment and friendly staff. Has everything I need for a solid workout. Etiquette of some members is very poor. 90% of the time, weights are left on machines or on the floor. There are also some members who will “reserve” equipment with personal items. This isn’t the fault of the staff but it could be more well enforced.”

Helpful Report

(Meon Vale) - Posted 1 month ago

Good afternoon, Thank you for taking the time to provide us with your valuable feedback and share your experience in the gym. I want to assure you that we are doing everything we can to meet our customers' needs and expectations. In line with this, we are already taking the necessary steps to address this and are making every effort to help everyone gain a better understanding of gym etiquette. Kind regards, Meon Vale Team

Posted 1 month ago

“Gym equipment is amazing and the staff are friendly and helpful. However gym etiquette can be poor weights are regularly not reracked or put back in the correct place.”

Helpful Report

(Meon Vale) - Posted 1 month ago

Good afternoon, Thank you for taking the time to share your feedback and experience with us. We are committed to meeting our customers' needs and expectations, and I want to assure you that we are actively working on resolving this. We have already implemented measures to improve the situation and are focusing on ensuring a better understanding of gym etiquette among all members. Kind regrds, Meon Vale Team

Posted 1 month ago

“I have been attending the Active for Life circuit sessions with Ffion Deere at Bridgend for a little while. This morning I took my mother with me. She is in her 70s and has had major spinal surgery so is very weak and wobbly on her feet. Ffion was absolutely brilliant with mam, she adapted every exercise to suit her and supervised her every step of the way to make sure she was safe. I can’t thank Ffion enough for all she does but especially today with mam, it is very much appreciated. Diolch yn fawr.🩷”

Helpful Report

Posted 1 month ago

“Centre was ideal for what needed just a little disappointed that when I signed up the Halo website showed a student membership option which I took, I was then informed this was no longer available”

Helpful Report

(Maesteg SP) - Posted 1 month ago

Hi Richard, Thank you for your fantastic 5-star review! We're glad to hear that the center suited your needs. We apologize for any confusion regarding the student membership option on our website. Your feedback is invaluable, and we will look into this to ensure clearer communication in the future. We appreciate your understanding, and we hope to see you at Halo again soon! Best, The Halo Team

Posted 1 month ago

Halo is rated 4.2 based on 8,333 reviews