Halo Reviews

Name: Halo
Address: Lion Yard, Broad Street, Leominster, Lion Yard, Broad Street, Leominster, Herefordshire
Rating: 4.18

4.2 Rating 9,020 Reviews

78 %

of reviewers recommend Halo

Company Reviews

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About Halo:

Halo is a registered charity and social enterprise running 25 sport and leisure centres throughout Herefordshire, Bridgend County Borough, Merthyr Tydfil, Shropshire and Swindon on behalf of the local authorities. We often discuss our status as a social enterprise, but many of our customers are unsure of what it actually means and more importantly, how it benefits them. Being a social enterprise means Halo trades for social purposes. We are a registered charity and 'not for profit' organisation, with no shareholders.

The money we make is ploughed back into the facilities.

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Phone:

01432 842075

Email:

info@haloleisure.org.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good in the main. Instructors still not teaching to wipe down kit after use and not enforcing as sometimes it isn't clean. Some members of staff are doing their best to keep up with the cleaning”

Helpful Report

(Hereford Leisure Centre) - Posted 10 months ago

“Really clean centre staff make it so also are always ready to help if required and very friendly.”

Helpful Report

(Pyle Swimming Pool) - Posted 10 months ago

Thank you for your positive comments on our centre and staff. Your feedback will be shared with the team. Many Thanks Team Pyle

Posted 10 months ago

“I look forward to going to classes. Meeting new people and enjoying exercising. Teachers great and positive.”

Helpful Report

(Highworth Recreation Centre) - Posted 10 months ago

Thank you for giving us a fantastic 5* review and great feedback. Many thanks Corina

Posted 10 months ago

“NIce atmosphere and a nice size gym”

Helpful Report

(Bromyard) - Posted 10 months ago

“Nice place to work out chilled atmosphere friendly people ...loving my experience.”

Helpful Report

(Maesteg SC) - Posted 10 months ago

Thank you for your 5 star review and your lovely comments. I'm glad you are loving your experience at our facility and we hope to see you at the centre soon. We will ensure that the staff are made aware of your lovely comments. Kind regards Maesteg staffing centre

Posted 10 months ago

“Ledbury is always clean and the staff very friendly.”

Helpful Report

(Ledbury) - Posted 10 months ago

Dear Sally,Thank you so much for your fantastic 5-star rating of Halo! We truly appreciate your kind words and your continued support as a loyal customer. We're thrilled to hear that you find Ledbury to be a clean place with a staff that is always friendly. We take pride in maintaining a pristine environment and ensuring that our team is welcoming and helpful. Thank you once again for your positive feedback and for being a valued customer. We look forward to serving you again soon! Best regards, Halo Team

Posted 10 months ago

“Staff are very helpful we could benefit with more machines at the gym .”

Helpful Report

(Ynysawdre) - Posted 10 months ago

Thank you so much for your fantastic 5-star rating of Halo! We are thrilled to hear that you had such a positive experience at our facility. Our staff is truly committed to providing excellent customer service, and your feedback validates their efforts. In regard to your comment about the gym machines, we appreciate your suggestion. We are constantly striving to improve and expand our offerings to better accommodate our valued members like you. Your input helps us identify areas where we can make enhancements, and we will definitely take your feedback into consideration as we plan future improvements. Once again, thank you for taking the time to share your positive experience with us. We truly value your patronage and look forward to serving you even better in the future.

Posted 10 months ago

“Mainly use it for the climbing wall. Use it once or twice a week and it’s always good fun, excellent instructor, good atmosphere whoever is climbing, some regulars of all ages. I’ve taken my son who’s 8 and my mum who’s 68, it caters for all abilities. Other than that the staff in general at the reception desk, library etc are all brilliant, always happy to help and friendly.”

Helpful Report

(Bridgend Life Centre) - Posted 10 months ago

Hi Thank you so much for your fantastic 5-star rating of Halo! We greatly appreciate your kind words and are thrilled to know that you enjoy using our facility. We are delighted to hear that the climbing wall provides a great experience for you and your family. We take pride in ensuring that our climbing sessions are always enjoyable, with excellent instructors and a friendly atmosphere for climbers of all ages and abilities. Furthermore, we are glad to hear that you have experienced our exceptional customer service not only at the climbing wall but also at our reception desk, library, and other areas. Our staff is dedicated to providing a helpful and friendly environment for all our guests. Halo Team

Posted 10 months ago

“Everyone is very helpful and friendly”

Helpful Report

(Bridgnorth) - Posted 10 months ago

“Great customer service and support when needed”

Helpful Report

(Hereford LP) - Posted 10 months ago

Dear Andy, Thank you so much for your 5 star review, we genuinely appreciate your kind words and support. We are thrilled to hear that you had a great experience with our customer service and found our support to be fantastic. Providing top-notch service is a priority for us, and knowing that we were able to assist you when needed brings us immense joy. We look forward to seeing you again soon. Hereford Leisure Pool Team

Posted 10 months ago

“Friendly staff”

Helpful Report

(Ynysawdre Swimming Pool) - Posted 10 months ago

Thank you so much for your fantastic 5-star rating of Halo! We truly appreciate your support and are thrilled to hear that you enjoyed your experience with us. Your satisfaction is our top priority, and it means a lot to us that our friendly staff was able to contribute to your positive experience. Once again, thank you for choosing Halo. We can't wait to serve you again in the future!

Posted 10 months ago

“Staff always courteous, professional and helpful especially when I needed an additional card to scan into swimming sessions”

Helpful Report

(Hereford LP) - Posted 10 months ago

Dear Angela, Thank you so much for taking the time to give us a 5-star review! We are delighted to hear that you enjoyed your experience with us. At Halo, we take pride in our exceptional staff who consistently strive to provide professional, and helpful service to all our valued customers. It's fantastic to know that their efforts have made a positive impact. We look forward to seeing you again soon. Hereford Leisure Pool Team

Posted 10 months ago

“Great choice of classes & staff are great, very friendly & helpful”

Helpful Report

(Maesteg Sports Centre) - Posted 10 months ago

Thank you so much for your 5 star review and comments regarding the variety of classes and the staff. We will ensure the staff are made aware of your comments. Kind regards Maesteg staffing team.

Posted 10 months ago

“Ryan symkins at the leisure pool gym has proved what a diligent and helpful soul he is... he ensured my watt bike session was possible even though the screen was not registering. Maybe a simplistic fix but he changed the screen from another bike and connected mains power, hey presto a very happy customer. 😊”

Helpful Report

Posted 10 months ago

“Very friendly and helpfull staff, constant cleaning of changing and shower areas, really enjoy the facility both the pool and sauna, the only negative is the lack of usable lockers.”

Helpful Report

(Maesteg SP) - Posted 10 months ago

Dear Phillip, Thank you so much for your outstanding 5-star rating of Halo! We greatly appreciate your feedback and are thrilled to hear that you had a fantastic experience at our facility. We are delighted that you found our staff to be very friendly and helpful, and we take pride in ensuring our changing and shower areas are constantly cleaned to maintain a pristine environment. It's wonderful to know that you enjoyed both our pool and sauna, as we strive to provide a top-notch experience for all our guests. We do apologize for any inconvenience caused by the lack of usable lockers. Rest assured, we have taken note of your comment and will strive to address this issue in order to elevate your experience even further. Once again, thank you for your glowing review and for choosing Halo. We truly appreciate your support and look forward to welcoming you back in the near future for another outstanding visit. Thanks, Halo

Posted 10 months ago

“The swimming pool is always clean and friendly staff & swimmers.”

Helpful Report

(Leominster Leisure Centre) - Posted 10 months ago

“Excellent service and facilities at an affordable price. Only reason I have stopped my membership is I’ve moved jobs so no longer commuting to Ross area.”

Helpful Report

(Ross) - Posted 10 months ago

Hi Alex, Thank you for your 5 star review! We appreciate your positive feedback and if you ever find yourself back in the Ross area, we’d love to welcome you back! Best of luck with your new job, and don’t hesitate to reach out if you need anything. Kind regards, Ross Halo Team

Posted 10 months ago

“Brilliant Team”

Helpful Report

(Ross Swimming Pool) - Posted 11 months ago

Hi Trevor, Thank you for the 5 star review! We appreciate your kind words. Many thanks, Ross Halo Team

Posted 10 months ago

“Fab little Gym, has everything you need. Not too busy. Great little place and friendly approachable staff”

Helpful Report

(Pyle) - Posted 11 months ago

Thank you for your positive comments on our gym and staff. Your comments will be shared with the team. Many Thanks

Posted 10 months ago

“They are friendly members of staff, helpful when needed and attentative to individuals needs”

Helpful Report

(Hereford LC) - Posted 11 months ago

Halo is rated 4.2 based on 9,020 reviews