Halo Reviews

Name: Halo
Address: Lion Yard, Broad Street, Leominster, Lion Yard, Broad Street, Leominster, Herefordshire
Rating: 4.18

4.2 Rating 9,019 Reviews

78 %

of reviewers recommend Halo

Company Reviews

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About Halo:

Halo is a registered charity and social enterprise running 25 sport and leisure centres throughout Herefordshire, Bridgend County Borough, Merthyr Tydfil, Shropshire and Swindon on behalf of the local authorities. We often discuss our status as a social enterprise, but many of our customers are unsure of what it actually means and more importantly, how it benefits them. Being a social enterprise means Halo trades for social purposes. We are a registered charity and 'not for profit' organisation, with no shareholders.

The money we make is ploughed back into the facilities.

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Phone:

01432 842075

Email:

info@haloleisure.org.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and helpful”

Helpful Report

(Leominster Leisure Centre) - Posted 10 months ago

“I have only ever used the swimming pool at Ynysawdre but have always enjoyed the time there, the staff are always friendly and helpful with any queries and the place is always clean and tidy 10/10”

Helpful Report

(Ynysawdre) - Posted 10 months ago

Thank you so much for giving us a 5-star rating. We are thrilled to hear that you have had such a positive experience at our swimming pool at Ynysawdre. We greatly appreciate your kind words about our friendly and helpful staff, as well as the cleanliness and tidiness of the place. Providing a clean and enjoyable environment for our valued customers is our top priority, and we are glad to know that we have met your expectations. Your feedback means a lot to us, and we hope to continue exceeding your expectations in the future. Thanks again for taking the time to share your experience. We look forward to welcoming you back and serving you again soon!

Posted 10 months ago

“A good centre, made excellent by the people who work there. A friendly and helpful team and great class instructors.”

Helpful Report

(Ross Swimming Pool) - Posted 10 months ago

Hi Adrian Thank you for your recent 5 star review. We are pleased you enjoy using the facility and that our staff are making your experience enjoyable. Thank you again Kind Regards Ross Halo Team.

Posted 10 months ago

“Staff friendly. Always clean”

Helpful Report

(Ledbury Swimming Pool) - Posted 10 months ago

Dear Shane,Thank you so much for your fantastic 5-star rating of Halo! We are thrilled to hear that you loved your experience with us. Our team works hard to make sure our establishment is not only clean and well-maintained but also creates a friendly and welcoming atmosphere for all our customers. Again, thank you for your kind words and for choosing Halo. We hope to have the pleasure of serving you again soon! Best regards, The Halo Team

Posted 10 months ago

“Great range of facilities”

Helpful Report

(Bridgend Life Centre) - Posted 10 months ago

Hi Martin Thank you so much for your fantastic 5-star rating of Halo! We truly appreciate your support and are thrilled to know that you had such a great experience with us. Your feedback is invaluable to us. We strive to offer a variety of exceptional facilities to cater to all our visitors' needs. We believe that having a great range of facilities is crucial in providing a well-rounded and enjoyable experience for our customers. Your mention of this aspect is greatly appreciated. Halo Team

Posted 10 months ago

“Very friendly staff, always happy to help. A lovely atmosphere,totally recommend. I regularly attend the circuits session Liam is always encouraging and inclusive, he changes up our routines to make it interesting.”

Helpful Report

(Brockworth Sports Centre) - Posted 10 months ago

“Helpful staff! Large area to work out! All equipment kept clean!”

Helpful Report

(Hereford LC) - Posted 10 months ago

“Lovely centre, classes are grear”

Helpful Report

(Ledbury) - Posted 10 months ago

Thank you so much for your incredible 5-star rating, we truly appreciate it! We are thrilled to hear that you found our centre to be lovely and enjoyed the classes. Your kind words mean a lot to us and we are proud to provide a great experience for our valued visitors like yourself. We hope to see you again soon at Halo!

Posted 10 months ago

“Excellent facilities, instructors and reception staff plus a huge choice of activities with something to suit most abilities.”

Helpful Report

(Bridgend Life Centre) - Posted 10 months ago

“Classes are energetic and inspiring”

Helpful Report

(Kington) - Posted 10 months ago

“Ross on Wye has excellent, helpful and happy staff that are always friendly. The facilities are kept clean and tidy and the sauna is a define bonus for post swims and workouts.”

Helpful Report

(Ross) - Posted 10 months ago

Hi Sarah Thank you for the 5 star review! We appreciate your kind words and are pleased you enjoy using the facilities Kind regards Ross Halo Team

Posted 10 months ago

“The environment is clean, modern and motivating. The trainers provide excellent guidance.”

Helpful Report

(Leominster) - Posted 10 months ago

“Brilliant staff and you have everything there for everyone”

Helpful Report

(Hereford Leisure Centre) - Posted 10 months ago

“I have Used Halo for many years and always find the staff at Hereford and Ross leisure pools helpful, professional and courteous. Owing to financial restraints I've now opted for the payment as you go booking with the same level of service.”

Helpful Report

(Hereford LP) - Posted 10 months ago

Dear Kieron, Thank you so much for taking the time to rate us with 5 stars! We truly appreciate your support and loyalty as a customer. It's fantastic to hear that you have been using Halo for many years and have had a great experience with our staff at both Hereford and Ross swimming pools. We understand that financial circumstances can change, and we appreciate that you have decided to continue using us through the pay-as-you-go option. Rest assured, even with this change, we are committed to providing you with the same level of service. We look forward to seeing you again soon! Many thanks, Hereford Leisure Pool Team

Posted 10 months ago

“Th ladies at desk are great , and friendly lifeguards”

Helpful Report

(Hereford LP) - Posted 10 months ago

Dear Marian, Thank you so much for your incredible 5-star rating of Halo! We greatly appreciate your support and are thrilled to hear that you had a fantastic experience at our facility. Our entire team, including our front of house and lifeguard teams, are delighted to know that their excellent service made a positive impact on your visit. We strive to provide excellent customer service and a safe environment, so it's truly rewarding to receive your feedback. We look forward to seeing you again soon. Many thanks, Hereford Leisure Pool Team

Posted 10 months ago

“Friendly, welcoming, good classes.”

Helpful Report

(Highworth) - Posted 10 months ago

Thank you for taking the time to give us a fantastic 5* review and wonderful feedback. Many thanks Corina

Posted 10 months ago

“I have been a full member of Ross on Wye Halo for 7+ years, what an amazing centre. The gymnasium is probably the best I have attended in all my exercise years. The equipment, replaced this year, is top range you could not want for more. My needs are simple, apart from being an "old fogey" core exercise is my bag and all I need is there for me. Halo's greatest commodity is its staff. They are all precious in their own way, friendly, cheerful despite the weather they look out onto each day. You are welcomed with a genuine smile along with a greeting, they really cannot do more for you, smashing people. For me it is my place to go not just for the essential exercise but for the positive social interaction I receive each time I attend. Thank you, Michael”

Helpful Report

(Ross Swimming Pool) - Posted 10 months ago

Hi Michael As always we are very grateful for such wonderful feedback! It really does make such a difference when we know our passion for the centre is noticed and appreciated by our customers. Thank you for your lovely words about the staff and facilities but more importantly ,we are happy that you get exactly the service and experience we strive to offer. We will pass your lovely comments onto the team Kind regards The Ross Halo Team

Posted 10 months ago

“Friendly atmosphere clean experienced staff Great referral system and support”

Helpful Report

(Maesteg Sports Centre) - Posted 10 months ago

Thank you for your lovely feedback and your 5 star review. We will ensure that the staff are made aware of your comments. Kind regards Maesteg staffing team.

Posted 10 months ago

“Excellent value for money,with a range of activities and extremely helpful staff. The facilities are in the process of being upgraded.”

Helpful Report

(Bridgend Life Centre) - Posted 10 months ago

Hi Dorothy Thank you so much for your amazing 5-star rating of Halo! We are thrilled to hear that you enjoyed your experience with us. Your kind words regarding our range of activities, helpful staff, and value for money mean the world to us. Halo Team

Posted 10 months ago

“I swim three times a week , when I go the pool is always clean and well managed.”

Helpful Report

(Leominster) - Posted 10 months ago

Halo is rated 4.2 based on 9,019 reviews