Halo Reviews

Name: Halo
Address: Lion Yard, Broad Street, Leominster, Lion Yard, Broad Street, Leominster, Herefordshire
Rating: 4.17

4.2 Rating 10,067 Reviews

78 %

of reviewers recommend Halo

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About Halo:

Halo is a registered charity and social enterprise running 25 sport and leisure centres throughout Herefordshire, Bridgend County Borough, Merthyr Tydfil, Shropshire and Swindon on behalf of the local authorities. We often discuss our status as a social enterprise, but many of our customers are unsure of what it actually means and more importantly, how it benefits them. Being a social enterprise means Halo trades for social purposes. We are a registered charity and 'not for profit' organisation, with no shareholders.

The money we make is ploughed back into the facilities.

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Phone:

01432 842075

Email:

info@haloleisure.org.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The centre, equipment and classes are just right for me. All of the members of staff at Highworth are outstanding.”

Helpful Report

(Highworth Recreation Centre) - Posted 1 month ago

Hi Ian, Thank you for your wonderful review! We're delighted to hear that our center, equipment, and classes are just right for you. It's fantastic to know that our outstanding staff made such a positive impression. We appreciate your support and look forward to seeing you again soon! Warmest regards, Corina & Highworth Team Halo

Posted 1 month ago

“Very helpful and polite”

Helpful Report

(Pyle) - Posted 1 month ago

“Excellent staff, well maintained pool. Sometimes the loos get a little 'used' and, like today, a shower out of action causing a wait. However, as you can tell from my rating these are minor things in comparison with the overall picture.”

Helpful Report

(Ledbury Swimming Pool) - Posted 1 month ago

Hi Jan, Thank you so much for your review! We’re really glad to hear you enjoyed our staff and the pool facilities. We appreciate your feedback about the restrooms and the shower situation, and we'll do our best to address these minor issues. It's great to know that you still had an overall positive experience with us! Warm wishes, Team Halo

Posted 1 month ago

“I love cwmbran stadium but the pool showers and changing facilities are awful the smell is awful there the gym was refurbished just after covid but the pool and facilities haven't been touched for yrs there's some much needed money to be spent there it's sad as the staff are amazing .”

Helpful Report

(Cwmbran) - Posted 1 month ago

“Cleaning leaves a lot to be desired. Maintenance not very good Most staff friendly and helpful but a couple of exceptions where staff appear to be over zealous with their importance on reception. Trainers excellent.”

Helpful Report

(Pontypool Active Living Centre) - Posted 1 month ago

“Loved it helped a lot with my mental health and a place to go also being safe as well.”

Helpful Report

(Highworth) - Posted 1 month ago

Hi there, Thank you so much for sharing your experience! We're thrilled to hear that Halo has been a positive space for your mental health and provided you with a sense of safety. Your well-being is our top priority, and we're glad you found a supportive community with us. Warm regards, Corina & Highworth Team Halo

Posted 1 month ago

“The classes are excellent well done”

Helpful Report

(Leominster Leisure Centre) - Posted 1 month ago

“All the staff and I activities I undertake are excellent. However, the building is now dated and needs moderation. Car parking in Bridgend during the week is dire. Mainly due to BCBC staff parking there. This is unfair and has certainly curtailed my use of the facilities.”

Helpful Report

(Bridgend Life) - Posted 1 month ago

Hi Briony, Thank you for your feedback! We're thrilled to hear that you find our staff and activities excellent. We appreciate your comments about the building's condition and the parking situation—these are important to us, and we will certainly take them into consideration as we look for ways to improve. We hope to see you back soon, enjoying everything we have to offer! Team Halo

Posted 1 month ago

“There are so many activities to choose from. The gym has many machines and as far as i can see they are all in working order. The staff are very helpful.”

Helpful Report

(Bridgend Life) - Posted 1 month ago

Hi Sharron, Thank you for your wonderful review! We're delighted to hear that you enjoy the variety of activities we offer and that our gym equipment is to your liking. It's great to know our staff were helpful during your visit—your satisfaction means a lot to us! Team Halo

Posted 1 month ago

“Not enough classes in Abefan only for Gp”

Helpful Report

(Aberfan Community Leisure Centre) - Posted 1 month ago

Hi, We have a number of classes that customers can use. Monday 10.00-10.45am Aquacise Tuesday 10.45-11.30am Aquacise Wednesday 10.00-10.45am Aquacise Wednesday 1.15-2.00pm Circuits Thursday 10.45-11.30am Aquacise Friday 9.45-10.30am Tai Chi Friday 10.45-11.30am Beatfit Thanks,

Posted 1 month ago

“I have not been to the gym for around 3 years and was demotivated so through a friend and a gym buddy I reinstated my membership and have hand superb support from all the staff and even some old friends I made whist attending back in 2022/23 ish.”

Helpful Report

(Ogmore Valley) - Posted 1 month ago

“Staff are extremely helpful and welcoming and the coaches are excellent. Some of the gym equipment has been broken for a while and needs to be replaced.”

Helpful Report

(Bridgnorth) - Posted 1 month ago

“I love the friendly staff and other members. Sometimes wish there were more swimming and Bodypump classes but I don’t want to move to a bigger gym”

Helpful Report

(Highworth Recreation Centre) - Posted 1 month ago

Hi Clare, Thank you so much for your lovely review! We're thrilled to hear that you enjoy the friendly atmosphere with our staff and members. We appreciate your feedback about the swimming and Bodypump classes—your input is important to us, and we'll certainly keep it in mind as we continue to enhance our offerings. We're grateful to have you in our fitness family! We have been adding extra Public swim sessions throughout the week where we don'r have school swim lessons in so keep an eye out for those. Best wishes, Corina & Highworth Team Halo

Posted 1 month ago

“A well run centre with friendly staff . The gym equipment is ok and I know it’s being upgraded before Xmas . My only problem is I only use the gym so they should have a gym only membership . I pay full price for one thing . So would not give a 5 star rating .”

Helpful Report

(Bridgend Life Centre) - Posted 1 month ago

Hi Michael, Thank you for your thoughtful review! We're pleased to hear that you find our centre well-run and our staff friendly. We appreciate your feedback regarding the gym-only membership option, and we'll certainly take it into consideration as we aim to improve our member experiences. Team Halo

Posted 1 month ago

“Friendly and helpful.”

Helpful Report

(Leominster) - Posted 1 month ago

“Good classes and big pool. No sauna, so am moving gyms to one that has. Small amount of floor space in gym for me who doesn't use many machines when working out. But it is a good gym, just not necessarily the right fit for me.”

Helpful Report

(Hereford LC) - Posted 1 month ago

“Halo gym is a really good & well equipped ! The only shame for me is the timings that n the weekend”

Helpful Report

(Hereford LP) - Posted 1 month ago

Hi there, Thank you for taking the time to leave us a review. We're glad to hear you find our gym well-equipped. We totally understand your concerns about weekend timings, and we appreciate your feedback as it helps us consider potential improvements. We hope to see you again soon. Warm wishes, Team Halo

Posted 1 month ago

“Helpful friendly staff, good equipment and layout”

Helpful Report

(Highworth) - Posted 1 month ago

Hi there, Thank you for your amazing review! We’re thrilled to hear that you found our staff helpful and friendly, and that you enjoyed our equipment and layout. It’s our pleasure to ensure you have a great experience, and we can't wait to see you again soon! Warm regards, Corina & Highworth Team Halo

Posted 1 month ago

“Excellent and friendly staff, professional class takers.”

Helpful Report

(Ynysawdre) - Posted 1 month ago

Thank you for your wonderful review! We're delighted to hear that you found our staff to be excellent and friendly, and that you enjoyed your classes. Your kind words mean a lot to us, and we can't wait to welcome you back soon! Warm regards, Team Halo

Posted 1 month ago

“I quite like both the pool and centre. I prefer the centre gym to the pool gym because it's more open and spacious. There are also lots of machines to use and it's always very clean and tidy. I like the classes at both centres and I'm glad there's lots of variety and availability at both.”

Helpful Report

(Hereford LC) - Posted 1 month ago

Halo is rated 4.2 based on 10,067 reviews