Garden Mall Reviews

Name: Garden Mall
Address: Rowena Park, Loughborough Road, Rothley, Leicestershire
Rating: 4.63

4.6 Rating 422 Reviews

89 %

of reviewers recommend Garden Mall

4.6

Based on 422 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Garden Mall 5 star review on 30th August 2025

Anonymous

Garden Mall 5 star review on 24th August 2025

Paula ONeill

Garden Mall 5 star review on 1st June 2025

Anonymous

Garden Mall 5 star review on 18th May 2025

Edward Hutchinson

Elaine Dove

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hedgehog was well wrapped and good quality. Please make other wild life animals xxxx”

Helpful Report

Posted 2 years ago

“Excellent service item Excellent & v well packaged”

Helpful Report

Posted 2 years ago

“Prompt delivery. Good product.”

Helpful Report

Posted 2 years ago

“I have been looking for a star garden spike for years so was delighted to find them on the Garden Mall site. They came in good time and were well packaged. Really happy with them and look forward to giving them as gifts this Christmas.”

Helpful Report

Posted 2 years ago

“My husband double ordered with me and the company was very helpful! Answering straight away and giving a refund! 😁”

Helpful Report

Posted 2 years ago

“Great service.”

Helpful Report

Posted 2 years ago

“Arrived well packed and secure lovely stems very sparkly really happy 😊”

Helpful Report

Posted 2 years ago

“Lovely ribbons arrived on time ready for festive season”

Helpful Report

Posted 2 years ago

“Excellent service all round. Products good quality.”

Helpful Report

Posted 2 years ago

“Quick delivery, very well packaged. Plant was in very healthy and perfect condition. A* company. Shall definitely order from them again. 👍”

Helpful Report

Posted 2 years ago

“Splendid product and excellent service - thank you!”

Helpful Report

Posted 2 years ago

“Lovely baubles, well packaged and reasonable price”

Helpful Report

Posted 2 years ago

“I purchased the Green Glitter Bird with clip and Green Longtail Finch with clip for a Christmas table centrepiece. Ordering online was very simple and delivery was extremely quick. Looking forward to seeing the outcome of my festive spread, and will definitely be buying from Garden Mall again :)”

Helpful Report

Posted 2 years ago

“Very pleased with my purchase of children’s Christmas dinnerware. Unfortunately one item was cracked on delivery and after contacting customer services, this was replaced quickly.”

Helpful Report

Posted 2 years ago

“Easy to order, speedy delivery and expertly packaged!”

Helpful Report

Posted 2 years ago

“I really appreciate the outstanding customer service. I purchased a number of candles for a big party. They arrived promptly but I didn’t open the box until the day before the event. Unfortunately when I took two candles out they were damaged. I contacted Garden Mail in a panic, Rhiannon was very very helpful and understanding. She sorted out immediate replacements which happily for me arrived in time for the party. I definitely recommend this company”

Helpful Report

Posted 2 years ago

“We actually purchased this as a replacement cover for our pizza oven and it fits perfectly! ThNk you very much!”

Helpful Report

Posted 2 years ago

“Saw the beautiful vase online, was a little wary about ordering as I’d never ordered from Garden Mall before, but shouldn’t have worried. The vase was as lovely as in the picture and the delivery was quick. I was kept informed and the packaging was very secure. Would definitely order from again. Thank you a great purchase and experience.”

Helpful Report

Posted 2 years ago

“I purchased the potting table as a Christmas gift for my daughter in law. Therefore I am unable to comment on quality, etc. as I haven't opened the box yet. However, ordering and delivery were very good.”

Helpful Report

Posted 2 years ago

“Prompt delivery and well packaged. Couldn't fault the whole process. Excellent quality of the goods, far cheaper than anywhere else. I will de use Garden Mail again.”

Helpful Report

Posted 2 years ago

Garden Mall is rated 4.6 based on 422 reviews