Garden Mall Reviews

Name: Garden Mall
Address: Rowena Park, Loughborough Road, Rothley, Leicestershire
Rating: 4.63

4.6 Rating 422 Reviews

89 %

of reviewers recommend Garden Mall

4.6

Based on 422 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Garden Mall 5 star review on 30th August 2025

Anonymous

Garden Mall 5 star review on 24th August 2025

Paula ONeill

Garden Mall 5 star review on 1st June 2025

Anonymous

Garden Mall 5 star review on 18th May 2025

Edward Hutchinson

Elaine Dove

Anonymous

Anonymous // 01/01/2019

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“After much searching I ordered my garden furniture from Garden Mall. I am delighted with it! It was beautifully packaged and was delivered quite promptly. A very friendly Company to deal with - thank you!”

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Posted 1 year ago

“Excellent service, easy to order and a speedy delivery”

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Posted 1 year ago

“thank you for wonderful garden supplies”

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Posted 1 year ago

“Lovely Pot and a great size for my little tree. Shame you don’t do a plate for this Pot”

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Posted 1 year ago

“Very helpful and proffessional. Would definately buy again.”

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Posted 1 year ago

“Great quality great price & great delivery time”

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Posted 1 year ago

“Very prompt professional service, kept fully informed of my delivery”

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Posted 1 year ago

“Quick delivery, item arrived well packed. Great product. Chicken wind chimes are excellent and good quality.”

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Posted 1 year ago

“disappointed with the product - the pitting looks like holes not like giving a concrete effect and the sides are concave so does not fit in a corner .We have asked for a refund but have not yet been given details of where/how to return the item”

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Posted 1 year ago

“Sadly, I'm rather dissapointed as this Trailing Calathea Houseplant was made out of plastic and i was expecting a houseplant. Unfortunately it didn't state this in the title or on the main page and customers are expected to click on the specification link and read the info there. I had to return this plastic plant and am now out of pocket as the postage paid on delivery and return has cost me almost as much as the plant! It would have been very helpful if it had been clearly labelled 'Artificail Trailing Calathea House Plant'.”

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Posted 1 year ago

“Very good customer service. Extremely helpful staff.”

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Posted 1 year ago

“Lovely crackers at a good price, very fast and efficient delivery.”

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Posted 1 year ago

“Not happy with the size too small”

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Posted 1 year ago

“Happy I found you online. Great prices, good choice.”

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Posted 1 year ago

“Really nice, great value for money”

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Posted 1 year ago

“Ordered some candles just before Christmas, sensible price and they were delivered 2 days later. Excellent service, will use again.”

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Posted 1 year ago

“Lovely planter . Matches other troughs Can’t wait to plant our olive tree in it when the weather gets better.”

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Posted 1 year ago

“I bought this stake with the medium flower stake initially for Christmas presents but had to keep a pair for myself. They are just what I was looking for, great quality , naturalistic and very reasonable price. I love them”

Garden Mall 5 star review on 11th January 2024

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Posted 1 year ago

“Beautiful little humming birds and so well packed they arrived perfect!”

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Posted 2 years ago

“Excellent product, excellent service. Highly recommend.”

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Posted 2 years ago

Garden Mall is rated 4.6 based on 422 reviews