Garden Mall Reviews

Name: Garden Mall
Address: Rowena Park, Loughborough Road, Rothley, Leicestershire
Rating: 4.63

4.6 Rating 422 Reviews

89 %

of reviewers recommend Garden Mall

4.6

Based on 422 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Garden Mall 5 star review on 30th August 2025

Anonymous

Garden Mall 5 star review on 24th August 2025

Paula ONeill

Garden Mall 5 star review on 1st June 2025

Anonymous

Garden Mall 5 star review on 18th May 2025

Edward Hutchinson

Elaine Dove

Anonymous

Anonymous // 01/01/2019

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“Excellent service, transaction went smoothly. The Arbour was as described and good quality. Easy to assemble with two people.”

Garden Mall 5 star review on 10th August 2025

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Posted 4 months ago

“Brilliant prodouct great value looks great very pleased”

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Posted 4 months ago

“Good price,delivery excellent. Instructions were easy to follow and took just over 1 hour to build with my son in law. Good quality and looks really nice.”

Garden Mall 5 star review on 4th August 2025

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Posted 5 months ago

“Planters are excellent very good value for money and look like they are ceramic. Delivery prompt and communication with company simple and straightforward.”

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Posted 5 months ago

“Arbour arrived safely, well packaged on pallet. Excellent value for money. Thank you Garden Mall.”

Garden Mall 5 star review on 3rd August 2025

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Posted 5 months ago

“Absolute pleasure doing business with your company. Fantastic product at a great price and customer service was the best I've had for many years . I will 100% use Garden Mall again .”

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Posted 5 months ago

“Pleasure to do business with delivery was quick item ordered excellent”

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Posted 5 months ago

“The fence panels are SHORTER than shown on-line!!!! The effective length is just 88cm against the 93 cm claimed. So with my 16 lengths I ended up a panel short!!!!! Luckily I found a local stockist who had one available.”

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Posted 5 months ago

“Excellent service arrived quickly and in perfect condition”

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Posted 5 months ago

“Fast delivery”

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Posted 5 months ago

“I am delighted with my chimenea, it was very well packaged and arrived in perfect condition. The company used for delivery were also excellent. The driver rang in advance, was very knowledgable about York and not at all phased by challenging parking, he was so helpful and pleasant. Would definitely recommend.”

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Posted 5 months ago

“Very pleased with the Arbour. It was delivered quickly, they kept you up to date with dates and times. Easy assembly as well. Would definitely recommend”

Garden Mall 5 star review on 20th July 2025

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Posted 5 months ago

“Very pleased with the planter, well made and looks very smart. Good value for money.”

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Posted 5 months ago

“Half of the item I ordered missing , they couldn’t find it , so refunded .”

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Posted 5 months ago

“Arrived a day early and product as expected.”

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Posted 5 months ago

“An excellent product. Very pleased with it. Prompt delivery. Well packaged. Easy to assemble as per instructions. An asset to the garden.”

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Posted 6 months ago

“Had problems but sorted out amiably”

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Posted 6 months ago

“Extremely happy with products 2 large planter boxes. Extremely good quality. Exactly what we wanted. Delivery was a little confusion but it was sorted on the chat line almost immediately. Arrived separately both drivers were good. Please instruct a safe place to put them first. The first driver did not did not give me time to get to the front door and left it in the middle of my front garden by the door I chase him to the van and asked him to move it to a safe place which was in my hallway. Overall certainly 10/10 for Garden Mall. Very very helpful in all aspects and patient too. ⭐️⭐️⭐️⭐️⭐️”

Garden Mall 5 star review on 30th June 2025

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Posted 6 months ago

“My edging was lovely exactly what I wanted thank you I am going to order more xx”

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Posted 6 months ago

“Amazing peace, suites garden and look fabulous”

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Posted 6 months ago

Garden Mall is rated 4.6 based on 422 reviews