Garden Mall Reviews

Name: Garden Mall
Address: Rowena Park, Loughborough Road, Rothley, Leicestershire
Rating: 4.63

4.6 Rating 422 Reviews

89 %

of reviewers recommend Garden Mall

4.6

Based on 422 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Garden Mall 5 star review on 30th August 2025

Anonymous

Garden Mall 5 star review on 24th August 2025

Paula ONeill

Garden Mall 5 star review on 1st June 2025

Anonymous

Garden Mall 5 star review on 18th May 2025

Edward Hutchinson

Elaine Dove

Anonymous

Anonymous // 01/01/2019

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“This was my first experience with this flrm and I found it well worth my time,easy to choose from loads and loads,a swift response with ordering and dispatch,a first rate firm , I shall definitely use again.”

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Posted 2 years ago

“Great response on order and delivered quicker than expected. First class”

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Posted 2 years ago

“Fantastic product, fast delivery”

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Posted 2 years ago

“Website easy to use, products very reasonably priced and swift delivery.”

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Posted 2 years ago

“Great customer service.quick delivery.good product”

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Posted 2 years ago

“I cannot fault your customer service Rebecca and Kimberley went above and beyond to sort out an issue with a missing part. Which was not the fault of the company but the manufacturer. I would quite happily recommend Garden Mall”

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Posted 2 years ago

“Excellent service. Fast delivery. Items are spot on.”

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Posted 2 years ago

“The rain chain is so lovely, and the chimes are exquisite”

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Posted 2 years ago

“Excellent service and I am very pleased with the planters”

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Posted 2 years ago

“Arrived on time an perfect for the job. Thank you”

Garden Mall 5 star review on 18th August 2023

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Posted 2 years ago

“Customer services were ace! Super quick delivery.”

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Posted 2 years ago

“Absolutely delighted with my purchase. I ordered in the afternoon and it arrived the very next day. Will certainly be buying from Garden Mall again.”

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Posted 2 years ago

“East to use website, excellent service and prompt delivery.”

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Posted 2 years ago

“Paid £22 for 4 rubbish roses which I could have bought from poundland for £4 if you order from a garden site you expect real flowers”

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Posted 2 years ago

Hi Raymond, We sincerely apologise for the misunderstanding, as it appears there was an expectation for real flowers instead of artificial ones. Our website advertises our products as artificial flowers. If we ever offer fresh flowers in the future, we will certainly make sure to prominently feature this information on our website to avoid any such confusion. Thank you for bringing this to our attention, and please let us know if there's anything else we can assist you with.

Posted 2 years ago

“I bought 6 outdoor seat pads. They are of good quality, very attractive design just like the photo on the website and were delivered very promptly.”

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Posted 2 years ago

“I ordered an AvaMay diffuser bottle. Lovely little bottle. Arrived very quickly”

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Posted 2 years ago

“This product is of quality, well put-together and will be an asset in the garden as well as a lasting one!”

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Posted 2 years ago

“Love my bobbing robin…highly recommend, beautifully made and looks wonderful in the garden….”

Garden Mall 5 star review on 7th August 2023

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Posted 2 years ago

“Excellent service from online shopping and delivery to lovely product”

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Posted 2 years ago

“I have been looking for a medium sized armillary to put in my border of perennials and really liked the copper effect of the one I ordered. It was a good price was delivered very quickly and took seconds to put together. It looks fab and I am tempted to get another !”

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Posted 2 years ago

Garden Mall is rated 4.6 based on 422 reviews