Garden Mall Reviews

Name: Garden Mall
Address: Rowena Park, Loughborough Road, Rothley, Leicestershire
Rating: 4.63

4.6 Rating 422 Reviews

89 %

of reviewers recommend Garden Mall

4.6

Based on 422 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Garden Mall 5 star review on 30th August 2025

Anonymous

Garden Mall 5 star review on 24th August 2025

Paula ONeill

Garden Mall 5 star review on 1st June 2025

Anonymous

Garden Mall 5 star review on 18th May 2025

Edward Hutchinson

Elaine Dove

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, well packed and exactly as described. Very happy and would certainly buy from this company again”

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Posted 2 years ago

“I absolutely love the rattan wreath. It’s nice & chunky and looks fab in my hallway. I had to shop around for this one, as other stores’ wreaths were all a bit thin and insignificant looking. Thank you!”

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Posted 2 years ago

“Fantastic items I'm delighted with them and I highly reccomend your products to all family friends excellent service and very good value”

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Posted 2 years ago

“Product was true to pictures & description. Delivery was quick.”

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Posted 2 years ago

“Absolutely love it my friend will love it too would definitely recommend will definitely order from you again”

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Posted 2 years ago

“Very good service kept in touch with order and return s MERRY CHRISTMAS TO YOU ALL KIND REGARDS MRS KAREN SMITH”

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Posted 2 years ago

“Delivery took too long”

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Posted 2 years ago

“I love these there just what i wanted they look amazing on my tree iam going to buy more thank you mrs Howard”

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Posted 2 years ago

“Great service and delivery Lovely products”

Garden Mall 5 star review on 4th December 2023

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Posted 2 years ago

“Really pleased with bird bath. Looks good in garden. Birds got used to using it very quickly.”

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Posted 2 years ago

“The bows are a beautiful colour and they were sent in a box so none were squashed. Thank you so much.”

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Posted 2 years ago

“They were so nice I'm sorry I didn't order more”

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Posted 2 years ago

“Absolutely awful bought a wreath not cheap came damaged stars half painted stars split in two rang rang no one answers emailed over and over left messages finally days later replied Absolutely awful experience Sorry Garden Mall you asked so I’m being honest The wreath was tacky hot glued not wired glue was overly done hardly any foliage Never buy from you again”

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Posted 2 years ago

“Lovely candle for a gift”

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Posted 2 years ago

“Gorgeous baubles”

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Posted 2 years ago

“Three items ordered. One was damaged and cannot get through on the telephone to customer service, therefore have sent pics of the item that's damaged.”

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Posted 2 years ago

“As we've entered the 'Festive Spirit' I wanted to buy some scented candles in glasses that reminded me of Christmas & the 'Garden Mall' had just what I was looking for!! I found this wonderful this wonderful place while on Google Search & was really impressed with their website & what was on offer. I purchased a number of candles - smaller pairs of Christmas Glass Votive Scented Candles & larger Ribbed Glass Jar Candle, all in gorgeous Apple/Cinnamon & Festuve Fir fragrances, along with a four piece Snow Flake Snow White fragrance candles set & all at really affordable prices! The online shop was easy to navigate & online payment was straightforward & secure & my order arrived within the expected delivery time. I shall definitely be recommending Garden Mall & these candles to friends & loved ones!!”

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Posted 2 years ago

“Total rubbish assembly almost impossible.”

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Posted 2 years ago

“Very pleàsed with the prompt delivery and the purchase. Thank you for a pleasant transaction.”

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Posted 2 years ago

“Kept me informed was delivered as soon as possible will recommend as easy to use great service”

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Posted 2 years ago

Garden Mall is rated 4.6 based on 422 reviews