Garden Mall Reviews

Name: Garden Mall
Address: Rowena Park, Loughborough Road, Rothley, Leicestershire
Rating: 4.63

4.6 Rating 422 Reviews

89 %

of reviewers recommend Garden Mall

4.6

Based on 422 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Garden Mall 5 star review on 30th August 2025

Anonymous

Garden Mall 5 star review on 24th August 2025

Paula ONeill

Garden Mall 5 star review on 1st June 2025

Anonymous

Garden Mall 5 star review on 18th May 2025

Edward Hutchinson

Elaine Dove

Anonymous

Anonymous // 01/01/2019

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“absalutly brill good value good notification on dellivery all round good experience”

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Posted 1 year ago

“Pleased with this purchase. Speedy delivery and safely packaged.”

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Posted 1 year ago

“Great baskets”

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Posted 1 year ago

“Good communication and updates on order. Good quality products, very pleased with products, very attractive and looking forward to installation of grey Roman stone border edging over the weekend. Very satisfied customer and fully recommend this company.”

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Posted 1 year ago

“First class no hassle fast delivery”

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Posted 1 year ago

“Very good service from start to finish. Quality items to choose from and very quick delivery. Items arrived safely and very well packaged. Would recommend.”

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Posted 1 year ago

“Just what I wanted at a great price,good quality and next day delivery. Many thanks.”

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Posted 1 year ago

“Arrived perfectly. It was just what I wanted and in perfect condition. Thank you. Shall definitely use Garden Malt again.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Parcels well packed, no damage to goods. Definitely use Garden Mall again.”

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Posted 1 year ago

“Very pleased, lovely plant pot, great size and well packaged. Would recommend”

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Posted 1 year ago

“Excellent items, very carefully packaged and fantastic price. Perfect all round 👍”

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Posted 1 year ago

“Lovely quality items”

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Posted 1 year ago

“Great service and product, thankyou.”

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Posted 1 year ago

“Described as an Indoor planter, but was supplied with drilled out drainage holes in it; totally unfit for the purpose it was purchased for. Now I'm having to take it to a returns point in the hppe my money is returned - very unhappy.”

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Posted 1 year ago

Hi Steve, Thank you for your feedback. We sincerely apologise for any disappointment you've experienced. One of our customer service agents have now looked into this for you and provided a full refund. Take care.

Posted 1 year ago

“First order placed online. It was delivered speedily with product intact and as pictured. Will happily recommend this company.”

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Posted 1 year ago

“On time and as described”

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Posted 1 year ago

“Really happy with my roses they are beautiful.”

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Posted 1 year ago

“I ordered a rose to be sent for Valentine’s Day and it still hasn’t turned up, very disappointed”

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Posted 1 year ago

We sincerely apologise for any disappointment you've experienced. We can see that standard delivery was selected upon checkout which can take up to 3-5 working days to be delivered. We aim to have orders sent out as quickly as possible, but unfortunatley this order would not have been delivered the next day. Thank you for your feedback.

Posted 1 year ago

“Beautiful bench cushion. Prompt delivery.”

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Posted 1 year ago

Garden Mall is rated 4.6 based on 422 reviews