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Getting A Medical Reviews

4.6 Rating 884 Reviews

89 %

of reviewers recommend Getting A Medical

Company Reviews

About Getting A Medical:

Getting A Medical is a national medical service provider that specialises in driver medicals. Our aim is to offer low cost medicals across all ranges of commercial and non-commercial drivers such as Heavy/Large Goods Vehicles (HGV, LGV), Passenger Carrying Vehicles (PCV), Taxi, Ambulance and the Motor Sport Association (MSA). We have a large spread of locations based around England and Wales and all our locations have facilities for a HGV, LGV, PCV, minibus or trailer driver to attend for their Group 2 medical.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Waited over an hour in the waiting during my lunch break. Blood test results were perfect. The doctor taking the examination marked my questionnaire wrongly and ticked the wrong box for one of the questions. Now my license is revoked and I am now currently in the process of gathering evidence from my own doctor to certify that this is infact an error and to plead my case to return my license. Goes without saying that this is a massive stress for me and my family as everything is now 'up in the air'. Shocking, disgraceful and unfair.”

Posted 1 month ago

“A dreadful experience. Paperwork was not received after 4 days. After 2more weeks I was asked to phone DVLA to ask them to fax the letter again!. Getting in phone contact with DVLA was next to impossible as they were unable to take my call!. This also happened last year. System not fit for purpose.”

Posted 3 months ago

“An absolute disgrace. A doctor filled in the incorrect DOB on my sample, which resulted in the whole process being delayed by a further 4 months.”

Posted 3 months ago

“Absolutely disgusted with the service I had. Unfortunately due to a mistake from yourselves, I now have to do it all again. VERY ANGRY!!”

Posted 4 months ago

“Not having my medical until the 19th December”

Posted 4 months ago

“Shocking. Incompetent. Didn’t post my blood to dvla had to have ANOTHER test. And they wanted be to pay AGAIN”

Posted 4 months ago

“Miserable bloke”

Posted 6 months ago

“Booked a hgv medical with this bunch of clowns for 15.15 pm told please be there 10 minutes before no problem come 1645 still no doctor been on the phone asking what's going on told sorry will get a manger to call you back nothing just a load of bull off them total joke no email phone call to say there was or might be a problem lad who was next to me was the second day on the trot they had done this to him top tip which I should of done in the first place book in with your gp may cost more but not by much this company is nothing but a bunch of cowboys take your hard earned money and shaft you”

Posted 6 months ago

“Sample arrived to DVLA too late!! Sample can’t be used so I won’t get my licence back! Useless shocking I have no words!! I’m petrified of needles now I have to have ANOTHER blood test! Why is it my problem these are incompetent dealing with the incompetency of the DVLA???”

Posted 7 months ago

“Cancelled my appointment last minute after taking time off work and re booked and had to wait another month”

Posted 7 months ago

“Could not get their due to mother taking ill, been trying to get in touch but all I get is the email box is full, no one answers the phone please get in touch, many thanks Mark Alderson”

Posted 8 months ago

“I havent had a medical..so I ain't got a clue what your on about..?”

Posted 8 months ago

“Very difficult to get through the procedure. And rebooking appointments due to Covid, a long process with no warning, which is still incomplete”

Posted 8 months ago

“Is this another joke? I took the day off work on Monday to attend the appointment only to be told they had ballsed up my paperwork, so I had to rebook. All this means I lost a days wages and will lose more money travelling to Stirling. I'm trying to be reimbursed but apparently they don't do that, even when they're in the wrong. I'm trying to complain but they are now ignoring. All this and the lassie on the phone (Nor) is incompetent at best or a wind up merchant at worst. Your company is a complete joke. You just expect people to halt their lives and come running. Take some responsibility and pay back your mistakes. I guarantee if all this has happened to me, its happened before and will continue to happen.”

Posted 10 months ago

“One & half hour wait, with no update from staff. No booking in system so was unaware if staff knew I was waiting or had even arrived. Lady doctor was stressed, rushed and uninformative. Blood pressure was not checked and only asked my height and weight. Whole process was a shambles.”

Posted 10 months ago

“Only done part of the motorsport medical, then unhelpful person in the office who couldn’t even suggest where to go for the ecg part of it. She finished the conversation by saying ‘anything else’ - I would avoid and not one to complain :)”

Posted 10 months ago

Hi Garry, Thank you for taking the time out to leave us a review, we really appreciate any feedback we can get. As stated on our website, we don't offer the ECG, which is only needed for international licenses, as part of the medical at any of our clinics as we don't have access to the equipment for it.

Posted 10 months ago

“Doctor incoherent very disorganised and never understood a word I said.”

Posted 1 year ago

Hi Stephen, Thank you for taking the time out to leave us a review, we apologise that this was your experience. A good customer experience is our top priority.

Posted 1 year ago

“Took numerous phone calls to get through to you , no answer machine as it was full of previous messages and at the medical had to sit in a room hearing other’s personal details and medication(s) they were taken , very uncomfortable, unpleasant and unprofessional that you have 4 plus people in a tiny room and ask in front of them what medications they are taken … no dignity atall…. Watching someone do the toilet aswell !!! My experience was horrendous … I cried as soon as I left , it was disgraceful we were treated like criminals!!”

Posted 1 year ago

Hi Suzanne, Thank you for taking the time to leave us a review, we apologise that this was your experience. We had an influx of calls, this has now been resolved. Regarding that waiting room, we try space out all appointments. However, in some instances customers make arrive a little earlier which tends to fill up this area. In light of this, I will arrange for a member of our customer care team to give you a call so this can be discussed further as providing a great customer experience is our top priority.

Posted 1 year ago

“The building where Getting a Medical was based wasn't a typical doctors/surgery type building, it didn't have a receptionist after 2pm which meant I arrived and didn't know where to go. I wandered around the building to find someone to ask where I go, but it seems all the occupied rooms had meetings (full of people) going on and I didn't want to disturb them. Eventually, someone came over to me and said "if you're here for a medical, they usually come down for you", so I took a seat. I sat for 30 minutes before I decided something was off, so I called the number for the branch and was told they would come down and get me now. If I hadn't rang, how long would I have waited?? The doctor took my blood and asked me how much I weigh, I said I don't know so he just guessed even though there was a scale in the room?? Very odd. Anyways, not a great experience so 1 STAR FOR YOU”

Posted 1 year ago

“Before seeing the doctor I was with the nurse getting my bloods done. This wasn't in a private room. I was seated at desk with nurse, Infront of a room with 4 other people waiting. Everyone could hear everyone else's private details.i was shocked.doctor was good. But set up was pretty shocking”

Posted 1 year ago

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Getting A Medical is rated 4.6 based on 884 reviews