Fresh Car - Mobile Car Valeting and SMART Repairs Reviews

Name: Fresh Car - Mobile Car Valeting and SMART Repairs
Address: 29 Stafford Street, Edinburgh, Edinburgh
Rating: 4.68

4.7 Rating 2,238 Reviews

92 %

of reviewers recommend Fresh Car - Mobile Car Valeting and SMART Repairs

Company Reviews

Metrics

Info

4.7

Based on 2,238 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0131 510 7800

Email:

clean@freshcarvaleting.com

Location:

29 Stafford Street,
Edinburgh
Edinburgh
EH3 7BJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb job! Car like new. Worth every penny.”

Helpful Report

Posted 1 year ago

Hello Brian, Thank you for your superb review! We're delighted to hear that you found our service worth every penny and that your car looks like new. It’s always a pleasure to know that our efforts are appreciated. We look forward to serving you again soon! Thanks for choosing Fresh Car!

Posted 1 year ago

“Carl did a great job on the full valet of my CHR last week in Bromsgrove, the weather was frosty and cold and he made sure to do the cleaning in the correct way not to damage the car. I was very pleased with the end result. Many thanks!”

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Posted 1 year ago

Hello Kate, Thank you for your wonderful review! We're so glad to hear that Carl did such a great job with the full valet of your CHR despite the frosty weather. It’s fantastic to know that you were pleased with the end result and that he took the necessary precautions to protect your car during the cleaning. Your appreciation means a lot to us, and we look forward to serving you again in the future! Thanks for choosing Fresh Car!

Posted 1 year ago

“Kevin from Bridlington cleaned my Range rover (full of sand and dog hair)! and my husbands company car (construction work). What an excellent job, so thorough. The difference, never seen the cars so clean. Highly recommended!”

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Posted 1 year ago

Hello Ann, Thank you so much for your glowing review! We're thrilled to hear that Kevin did an excellent job cleaning your Range Rover and your husband's company car. It's fantastic to know that he was able to tackle the sand and dog hair so thoroughly. We take great pride in our work, and your recommendation means the world to us! We look forward to serving you again in the future! Thanks for choosing Fresh Car!

Posted 1 year ago

“The service and communication from start to finish was great. Sam came out to repair a dent in my car, very professional and the outcome is top notch. Would highly recommend Thank you”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our service and that Sam was able to professionally repair the dent in your car. It's always our goal to provide top-notch results and clear communication, so we're glad to know that we achieved that for you. We truly appreciate your recommendation and look forward to serving you again in the future! Thanks for choosing Fresh Car!

Posted 1 year ago

“What a total waste of time, agreed to price agreed the damage could be repaired ,on the day The technician arrived and said it can’t be repaired. This company promises so much on their slick website but just can’t get a simple scratch repaired.. beware of claims that they can repair on their website on which they show exaggerated pictures, they obviously pick and choose”

Helpful Report

Posted 1 year ago

Hello Mr.D, We’re truly sorry to hear about your recent experience with our service. We understand how disappointing it is when expectations set by our website do not match the outcome you received. Our goal is always to provide quality repairs and reliable service, and we regret that we fell short in this instance. Sometimes that work that requires to be carried out can be more extensive than what the photos/videos provided entail. We have spoken with the technician who has confirmed the damage was too much for a SMART REPAIR to be carried out. He did advise he apologised profusely. We appreciate your feedback regarding the technician's assessment and will be looking into it further to ensure our team is aligned with what we communicate online. We take such concerns seriously and every review helps us improve our service. Thank you for bringing this matter to our attention, and we hope you'll give us another chance in the future. We are committed to resolving these issues and enhancing the experience for all our customers.

Posted 1 year ago

“Unbelievable results on a convertible 2008 SAAB which was looking jaded and tired. Mr Uka spent hours tirelessly bringing the car up to showroom condition inside and out. We are delighted with the results - a modern classic which has now had quite a transformation! Thank you for the obvious care and pride taken in bringing our car back to life.”

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Posted 1 year ago

Hello EF, Thank you so much for your incredible review! We're absolutely delighted to hear about the transformation of your 2008 SAAB. It's wonderful to know that Mr. Uka's dedication and care brought your car back to showroom condition. Knowing that you are pleased with the results is what motivates us! We truly appreciate your kind words and look forward to serving you again in the future! Thanks for choosing Fresh Car!

Posted 1 year ago

“Charles did a great job today and the interior looks like new.”

Helpful Report

Posted 1 year ago

Hello David, Thank you for your wonderful review! We're thrilled to hear that Charles did an excellent job and that the interior of your car looks as good as new. Your satisfaction is our top priority, and it’s great to know we met your expectations. We appreciate your support and look forward to serving you again soon! Thanks for choosing Fresh Car!

Posted 1 year ago

“Greg Murnin completed excellent work to repair some paint on my car. His customer service was excellent. He was timely, friendly, knowledgeable and helpful. I’d definitely use him again and recommend him to others.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your amazing review! We're thrilled to hear that Greg's work on your car met your expectations and that his customer service stood out to you. Timeliness, friendliness, and expertise are what we strive for, and it’s wonderful to know he delivered just that. We appreciate your recommendation and look forward to serving you again soon! Thanks for choosing Fresh Car!

Posted 1 year ago

“Brilliant job very happy with them am looking forward to using them again and I like the way they come to my home”

Helpful Report

Posted 1 year ago

Hello, Thank you for your fantastic review! We’re so glad to hear that you were happy with the job we did and that our mobile service to your home worked well for you. Your satisfaction is our top priority, and we can’t wait to assist you again! Thanks for choosing Fresh Car!

Posted 1 year ago

“Alex visited the house and did the most amazing repair on my husbands car. He was on time, polite and extremely thorough. He explained the process as he went through the various stages of repair. The damage has disappeared, the colour match is perfect. Would not hesitate in recommending him. Thanks Alex.”

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Posted 1 year ago

Hello Sarah, Thank you so much for your fantastic feedback! We're delighted to hear that Alex provided such an amazing repair for your husband's car and that you appreciated his professionalism and thoroughness throughout the process. It’s wonderful to know the results met your expectations with a perfect colour match! Your recommendation means the world to us, and we look forward to assisting you again in the future. Thanks for choosing Fresh Car!

Posted 1 year ago

“Top job , Sam repaired the door and you can't tell it was ever damaged. Good communication and prompt correspondence.”

Helpful Report

Posted 1 year ago

Hello Jeanette, Thank you so much for your wonderful feedback! We're delighted to hear that Sam did a top-notch job on the door repair and that the results exceeded your expectations. Good communication is key, and we're glad you felt that throughout the process. We truly appreciate your kind words and look forward to serving you again in the future! Thanks for choosing Fresh Car!

Posted 1 year ago

“Just had the signature valet done. Ben from fresh arrived on time, he took excellent care and gave attention to detail, very polite and pointed out a hidden cig burn from a previous owner he was very thorough. He made my 4 year old car look as good as new. Highly recommend him to anyone who’s thinking of getting their car valeted.”

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Posted 1 year ago

Hello Frank, Thank you so much for your amazing review! We're thrilled to hear that Ben provided such thorough and thoughtful service, making your car look as good as new. Your high recommendation means a lot to us! We look forward to serving you again in the future. Thanks for choosing Fresh Car!

Posted 1 year ago

“Had my car valeted by Emme today she made my car look 10 years younger 10/10 for her amazing job”

Helpful Report

Posted 1 year ago

Hello Peter, Thank you for the incredible review! We're thrilled to hear that Emme could work her magic and make your car look 10 years younger. Your satisfaction is our top priority, and it's fantastic to know you were so pleased with her amazing job! We can’t wait to see you again for your next valeting. Thanks for choosing Fresh Car!

Posted 1 year ago

“My valeter was named Ben, and he arrived early, and was super efficient as well as kind and well mannered. My car looks absolutely spotless and brand new, couldn’t be happier. Would definitely recommend!!”

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Posted 1 year ago

Hello Mano, Thank you for your fantastic review! We’re so glad to hear that Ben provided you with an efficient and friendly service, and that your car looks spotless and brand new. Your happiness is our top priority! We truly appreciate your recommendation and can’t wait to see you again for your next valeting. Thanks for choosing Fresh Car!

Posted 1 year ago

“Great service,David and Lee were really helpful and i would definitely use them again. Really pleased with the results!”

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Posted 1 year ago

Hello Sophie, Thank you for your wonderful review! We’re delighted to hear that David and Lee were able to assist you and that you’re pleased with the results. Your satisfaction means everything to us! We look forward to serving you again in the future. Thanks for choosing Fresh Car!

Posted 1 year ago

“Sam was very friendly and professional and did a great job on my car. I was very pleased with the service and the quality of work.”

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Posted 1 year ago

Hello Jacqui, Thank you for your kind words and amazing review! We’re so pleased to hear that Sam was able to provide you with a friendly and professional service, and that you were happy with the quality of his work. Your satisfaction means the world to us, and we look forward to serving you again soon! Thanks for choosing Fresh Car!

Posted 1 year ago

“Had our car valeted today by Stewart. He completed the job to the highest standard and the car hasn’t looked this good since it was brand new. Would highly recommend”

Helpful Report

Posted 1 year ago

Hello Rob, Thank you so much for your wonderful review! We’re thrilled to hear that Stewart delivered a top-notch valeting service and that your car looks as spectacular as it did when it was brand new. Your recommendation is greatly appreciated! We genuinely value your support and look forward to serving you again in the future. Thanks for choosing Fresh Car!

Posted 1 year ago

“Recently had my car cleaned by John and blimey, the result was top notch. It hasn't looked this good since I picked it up from the showroom. I'd only requested a mini-valet with an additional polish but John did an amazing job, it even shined in the dark. I cannot fault his attention to detail and he's a really friendly guy as well.”

Helpful Report

Posted 1 year ago

Hello Carolyne, Thank you so much for your incredible review! We’re thrilled to hear that John did such a fantastic job with your car and that it brought back that showroom shine. His attention to detail and friendly service really do make a difference, and we’re glad you experienced that! We appreciate your kind words and can’t wait to help you again in the future. Thanks for choosing Fresh Car!

Posted 1 year ago

“Had Mobile car valeting done in Hamilton this morning what a Job was done by Stevie and partner sorry didn’t get your name car is Immaculate and smells fantastic it’s like a new car Can’t recommend you,s Brilliant Job Thank you.”

Helpful Report

Posted 1 year ago

Hello Jean, Thank you so much for your amazing review! We're delighted to hear that Stevie and his partner did such a brilliant job with your car and that it feels and smells like new. Your recommendation means the world to us! We truly appreciate your support and can't wait to assist you again in the future. Thanks for choosing Fresh Car!

Posted 1 year ago

“Danny came to valet my car today, he was absolutely brilliant, he did a great job and I’m more than happy with the results. Thank you Danny, I’ll def be recommending you to family and friends.”

Helpful Report

Posted 1 year ago

Hello Diane, Thank you so much for the wonderful review! We're thrilled to hear that Danny made such a positive impression and that you're happy with the results. It’s fantastic to know that you’ll be recommending us to your family and friends! We truly appreciate your support and can’t wait to assist you again in the future. Thanks for choosing Fresh Car!

Posted 1 year ago

Fresh Car - Mobile Car Valeting and SMART Repairs is rated 4.7 based on 2,238 reviews