Fresh Car - Mobile Car Valeting and SMART Repairs Reviews

Name: Fresh Car - Mobile Car Valeting and SMART Repairs
Address: 29 Stafford Street, Edinburgh, Edinburgh
Rating: 4.68

4.7 Rating 2,237 Reviews

92 %

of reviewers recommend Fresh Car - Mobile Car Valeting and SMART Repairs

Company Reviews

Metrics

Info

4.7

Based on 2,237 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0131 510 7800

Email:

clean@freshcarvaleting.com

Location:

29 Stafford Street,
Edinburgh
Edinburgh
EH3 7BJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time, good overall clean, but there were a few things which were missed on the clean but didn’t pick up on these until the Valeters had left. Little spots of the car which hadn’t been vacuumed, wipes down (cleaned) but an okay job.”

Helpful Report

Posted 3 years ago

Thank you for your kind review and positive feedback. Your words are very much appreciated. We look forward to seeing you soon and getting a 5 star

Posted 3 years ago

“The valet was ok, wheels could have been done with a bit more attention, the door sills didnt get wiped dry so had to do this myself. I thought the price at £32.50 was a bit extreme just for an outside car wash.”

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Posted 3 years ago

Thank you for your kind review and positive feedback. Your words are very much appreciated. We look forward to seeing you soon. Hopefully we can improve and get 5-star next time

Posted 3 years ago

“Great presentation , great job on my van which had been under trees for 2 months”

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Posted 3 years ago

Thank you for your kind 4-star review and positive feedback. Your words are very much appreciated. We look forward to seeing you soon. Hopefully we can get 5 next valet , see you soon

Posted 3 years ago

“Charlie was brilliant and did an amazing job. Managed to get rid of the random dog hairs in the boot. The car looked immaculate both inside and out when Charlie had finished. Great attention to detail.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are pleased to hear that you had a great experience with Fresh and that the valeter did such a great job on your vehicle. We look forward to seeing you again soon.

Posted 3 years ago

“Didn’t clean back footwells. Otherwise very good friendly efficient service”

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Posted 3 years ago

Hi Jennie, Thank you for your review. We are sorry to hear you weren't entirely happy with your valet but hope you give us another opportunity in the near future to valet once again for you.

Posted 3 years ago

“Stirlingshire / Perthshire - Excellent service and easy to book. Attention to detail was very good. Very friendly and provided useful feedback on anything highlighted. Removal of dog hair was superb. Service is something will definitely look at in future.”

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Posted 3 years ago

Thank you! We look forward to valeting for you again in the near future.

Posted 3 years ago

“Prompt friendly efficient service. Great job and early finish. Would recommend- no probs!!”

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Posted 3 years ago

Hello Thank you for the wonderful review and the positive feedback about your valet. We are happy to hear that your experience with Fresh went well, and we will aim for 5 stars next time We hope to see you again soon!

Posted 3 years ago

“Great service, cleaned my car from inside which was in a terrible state. Plus he worked on a freezing day.”

Helpful Report

Posted 3 years ago

Thank you for the wonderful review and the positive feedback about your valet, hopefully we can get 5 stars next time. We are happy to hear that your experience with Fresh went well. We hope to see you again soon!

Posted 3 years ago

“Adam-Paul was a pleasure to communicate with - he was delayed by a previous appointment, but let me know - so there was no inconvenience to me. Adam obviously knows what he's doing, and is happy to share his knowledge, working in a progressive and unhurried method, achieved a good result well within the estimated time-frame.”

Helpful Report

Posted 3 years ago

Hello Thank you for the wonderful review and the positive feedback about your valet, we aim to get 5 stars next time We are happy to hear that your experience with Fresh went well. We hope to see you again soon!

Posted 3 years ago

“Very nice job done of inside, but I had expected the car to be washed as well for the money charged”

Helpful Report

Posted 3 years ago

Hi Evelyn, Thank you for taking the time to review our services. With a deep clean valet, this is an interior clean only package. This allows the valeter to get into those little intrinsic areas in which may be overlooked otherwise. Maybe try a Full Valet the next time as this includes and exterior wash. We look forward to valeting for you again in the near future.

Posted 3 years ago

“Good service”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“friendly and very good job”

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Posted 3 years ago

Thank you Katie.

Posted 3 years ago

“Lee advised me in advance he was running a few minutes late. When he arrived he confirmed what service he’d provide and started straight away. Had a full interior and exterior valet and I was very happy with the results. Lee pointed out the few marks he couldn’t remove on the passenger seat but I managed to remove these myself with some hot water. I was extremely happy with Lee’s service. Only however is that with doors open for several hours the car battery ran down and car didn’t start the next day, leaving me with a hefty bill for call out to get it jumpstarted. Bit of a warning for others to charge your battery afterwards.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to review your services. We are sorry to hear you had issues with your battery afterwards. We will ask valeters to inform customers to run their engines for a while afterwards.

Posted 3 years ago

“Pretty good, although the windows were left spotty. The lad that arrived was very friendly .”

Helpful Report

Posted 3 years ago

Thank you for your review, We are pleased to hear that you had a great experience with Fresh and that the valeter did such a great job on your vehicle. and will aim for 5-stars next time We look forward to seeing you again soon.

Posted 3 years ago

“Great service, lovely valeted. No fuss. Reliable. Thank you”

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Posted 3 years ago

Thank you for your review. We are pleased to hear that you had a great experience with Fresh and that the valeter did such a great job on your vehicle. We look forward to seeing you again soon.

Posted 3 years ago

“Great service,reliable efficient.Car looked and smelt so clean.Wouldnt hesitate to use again.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are pleased to hear that you had a great experience with Fresh and that the valeter did such a great job on your vehicle. We look forward to seeing you again soon.

Posted 3 years ago

“Good job thank you”

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Posted 3 years ago

Thank you for your review. We are pleased to hear that you had a great experience with Fresh and that the valeter did such a great job on your vehicle. Hopefully we get 5-star next time We look forward to seeing you again soon.

Posted 3 years ago

“Excellent valet, friendly and efficient service. Only reason for not giving it 5* was there was some detail missed but when pointed out, Jason got it sorted immediately and I wouldn’t hesitate to use again.”

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Posted 3 years ago

“Valet did a thorough job on time”

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Posted 3 years ago

Hey! Thank you for your kind review! We look forward to seeing you again soon! :)

Posted 3 years ago

“Valet was very good and got rid of the tobacco smell, unfortunately my seats are still wet after two days of trying to dry them out, shame they couldn't of been dried out. All in all ok”

Helpful Report

Posted 3 years ago

Hey Rob! Thank you for your feedback. We are sorry to hear that your seats were still wet after the valet. If this happens again you are welcome to contact us to get a revisit by the responsible Valeter!

Posted 3 years ago

Fresh Car - Mobile Car Valeting and SMART Repairs is rated 4.7 based on 2,237 reviews