Fresh Car - Mobile Car Valeting and SMART Repairs Reviews

Name: Fresh Car - Mobile Car Valeting and SMART Repairs
Address: 29 Stafford Street, Edinburgh, Edinburgh
Rating: 4.68

4.7 Rating 2,236 Reviews

92 %

of reviewers recommend Fresh Car - Mobile Car Valeting and SMART Repairs

Company Reviews

Metrics

Info

4.7

Based on 2,236 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0131 510 7800

Email:

clean@freshcarvaleting.com

Location:

29 Stafford Street,
Edinburgh
Edinburgh
EH3 7BJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good job !!!!!!!!!!”

Helpful Report

Posted 3 years ago

“Very good service and the gentleman who came out was perfectly on time and spent the full three hours on the car. He was a professional and had great manner. Unfortunately it’s not a 5 star review because the inside of the car smells quite bad afterwards. I assume the seats didn’t dry quick enough after they were cleaned and the dampness kicked in. It smelled a bit like a damp cloth. We’ve had to use a scent for the car to mask it.”

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Posted 3 years ago

Hey Ian, we're glad to hear you thought the service was good overall. I'm very sorry about the smell. If it's still an issue please drop us an email at clean@freshcarvaleting.com and we'll arrange a revisit to fix the issue. Celina

Posted 3 years ago

“Easy communication and turned up on time. Very pleasent man in liveried van. Works carried out to a high standard, only reason not giving 5 stars is that the windows didnt appear to have been totally cleaned internally. Quite expensive but a thorough job. Thank you”

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Posted 3 years ago

“Cleaned my car to a really great standard, not all the dog hairs were gone but I didn’t expect them to, my only criticism is getting booked you need to know you need it done weeks in advance.”

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Posted 3 years ago

“The customer service was great. Both myself and ny husband have been left with smeared windscreens.”

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Posted 3 years ago

“It was a good but not a great valet. I was disappointed that the door and boot lids were not cleaned properly. Also the compartment on the passenger side was not properly vacuumed. Other than that a good service”

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Posted 3 years ago

“Good service, prompt”

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Posted 3 years ago

Hello Julie! Thank you for the great review and positive feedback. We look forward to seeing you again soon

Posted 3 years ago

“Customer service was brilliant and price was very reasonable and the end product was great”

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Posted 3 years ago

Thank you for your kind review and positive feedback. Your words are very much appreciated. We look forward to seeing you soon.

Posted 3 years ago

“Car was cleaned really well with all shining after the work was done . We will definitely use the company again”

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Posted 3 years ago

Hello Fiona, Thank you for your kind review and positive feedback. Your words are very much appreciated. We will pass on the positive words to the valeter. We look forward to seeing you soon.

Posted 3 years ago

Fresh Car - Mobile Car Valeting and SMART Repairs is rated 4.7 based on 2,236 reviews